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AT&T Sales Support Representative

Sky Nova, Inc, Cleveland, OH, United States


Join Sky Nova, Inc., a sales and marketing firm dedicated to putting people first, seeks an AT&T Sales Support Representative in Cleveland. In a city where community matters, we believe in better home technology without the pressure. The AT&T Sales Support Representative will provide support and sales assistance to families across Ohio City, Parma, and Lakewood, helping them discover AT&T’s wireless, cell phone, and fiber internet options. As an AT&T Sales Support Representative, you'll engage in outreach where sales discussions make a real difference. The AT&T Sales Support Representative will start by listening to connectivity goals and then matching customers with AT&T's wireless and fiber internet options. The AT&T Sales Support Representative’s commitment to sales, paired with consistent support, helps customers find the right fit; and that's how everyday support turns into long-term loyalty. Role Requirements for an AT&T Sales Support Representative Assist sales efforts in Cleveland by helping local families discover the reliability of AT&T Fiber internet and wireless cell phone plans. Show how AT&T Fiber provides strong, consistent speeds that handle busy household usage without slowing down. Assist customers in customizing Unlimited Your Way wireless plans to perfectly fit their family’s mobile and data requirements. Promote All-In-One bundles that pair AT&T Fiber with wireless, helping customers save money and simplify their bills. Help set up AT&T Mobile security features that block spam calls and protect personal information on the go. Provide consistent customer support and follow-up assistance to build confidence and satisfaction with AT&T services. What You’ll Gain as an AT&T Sales Support Representative Practical knowledge of AT&T Fiber internet and mobile wireless solutions Experience guiding customers through Unlimited Your Way and bundle savings Strong communication and customer service skills in residential settings Regular sales coaching and team collaboration opportunities Qualities of an AT&T Sales Support Representative A high school diploma or GED is preferred. Experience in sales or customer support is a bonus. Team‑oriented approach to strengthen overall sales performance. Growth mindset to advance within AT&T’s sales support career path.