Jackson Health System
Hospital Communications Specialist, Telecommunications, Full Time, Evening Shift
Jackson Health System, Miami, Florida, us, 33222
Hospital Communications Specialist, Telecommunications, Full Time, Evening Shift, 3pm-11:30pm with r
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Hospital Communications Specialist, Telecommunications, Full Time, Evening Shift, 3pm-11:30pm with r
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Jackson Health System Hospital Communications Specialist, Telecommunications, Full Time, Evening Shift, 3pm-11:30pm with r
2 days ago Be among the first 25 applicants Join to apply for the
Hospital Communications Specialist, Telecommunications, Full Time, Evening Shift, 3pm-11:30pm with r
role at
Jackson Health System Hospital Communications Specialist, Telecommunications, Full Time, Evening Shift, 3pm-11:30pm with rotating weekends
Jackson Health System
Department: Telecommunications
Address: River Landing, 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Evening, 3pm-11:30pm with rotating weekends
Why Jackson
Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine. Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.
Job Summary
Hospital Communications Specialist professionally and efficiently answers and connects all calls to the area requested. Responds quickly and accurately to all emergency code calls while activating the appropriate emergency for each facility. Assists with all requests for information in a professional manner, while assisting in the daily operations of the communications department.
Duties And Responsibilities
Answer and routes calls efficiently to minimize wait time. Accurately locates the correct facility staff member or department and connects calls appropriately. Provides correct contact information dependent on time of day for each hospital provided service. Pages all personnel as authorized in department procedures. Does "Overhead paging" for specific facilities when required for emergency codes or STAT calls. Pages, verifies, follows up and records all emergency codes on appropriate slip. Monitors CODE BLUE indicator and all dedicated EMERGENCY CODE phone lines for all facilities. Responds immediately and activates call down process for emergency codes as warranted for all facilities. Activates MASS communications as requested by administration. Calls appropriate facility to verify the arrival of teams after each emergency. Documents log for each emergency appropriately depending on facility. Notifies security, and others requested staff members as needed for emergency codes. Reports any telephone repair problems to appropriate areas as directed in departmental procedures. Assist with long distance calls for authorized personal as appropriate, documents calls in appropriate log. Locates interpreter for non-English-speaking individuals as needed. Supplies pagers for staff as needed, communicates with pager vendor as needed for proper forwarding of services. Answer, communicate and provide information for all calls coming in via the TDD (telecommunications devise for the deaf). Follows correct departmental process and procedures for each facility. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned.
Experience
Required Qualification:
Generally requires 3 to 5 years of related experience.
Education
High School diploma is required.
Credentials
Valid license or certification is required as needed, based on the job or specialty.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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Join to apply for the
Hospital Communications Specialist, Telecommunications, Full Time, Evening Shift, 3pm-11:30pm with r
role at
Jackson Health System Hospital Communications Specialist, Telecommunications, Full Time, Evening Shift, 3pm-11:30pm with r
2 days ago Be among the first 25 applicants Join to apply for the
Hospital Communications Specialist, Telecommunications, Full Time, Evening Shift, 3pm-11:30pm with r
role at
Jackson Health System Hospital Communications Specialist, Telecommunications, Full Time, Evening Shift, 3pm-11:30pm with rotating weekends
Jackson Health System
Department: Telecommunications
Address: River Landing, 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Evening, 3pm-11:30pm with rotating weekends
Why Jackson
Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine. Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.
Job Summary
Hospital Communications Specialist professionally and efficiently answers and connects all calls to the area requested. Responds quickly and accurately to all emergency code calls while activating the appropriate emergency for each facility. Assists with all requests for information in a professional manner, while assisting in the daily operations of the communications department.
Duties And Responsibilities
Answer and routes calls efficiently to minimize wait time. Accurately locates the correct facility staff member or department and connects calls appropriately. Provides correct contact information dependent on time of day for each hospital provided service. Pages all personnel as authorized in department procedures. Does "Overhead paging" for specific facilities when required for emergency codes or STAT calls. Pages, verifies, follows up and records all emergency codes on appropriate slip. Monitors CODE BLUE indicator and all dedicated EMERGENCY CODE phone lines for all facilities. Responds immediately and activates call down process for emergency codes as warranted for all facilities. Activates MASS communications as requested by administration. Calls appropriate facility to verify the arrival of teams after each emergency. Documents log for each emergency appropriately depending on facility. Notifies security, and others requested staff members as needed for emergency codes. Reports any telephone repair problems to appropriate areas as directed in departmental procedures. Assist with long distance calls for authorized personal as appropriate, documents calls in appropriate log. Locates interpreter for non-English-speaking individuals as needed. Supplies pagers for staff as needed, communicates with pager vendor as needed for proper forwarding of services. Answer, communicate and provide information for all calls coming in via the TDD (telecommunications devise for the deaf). Follows correct departmental process and procedures for each facility. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned.
Experience
Required Qualification:
Generally requires 3 to 5 years of related experience.
Education
High School diploma is required.
Credentials
Valid license or certification is required as needed, based on the job or specialty.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Marketing, Public Relations, and Writing/Editing Industries Hospitals and Health Care Referrals increase your chances of interviewing at Jackson Health System by 2x Get notified about new Communications Specialist jobs in
Miami, FL . Employee Communications and Content Specialist
Miami, FL $58,000.00-$64,000.00 1 week ago Jr Manager, Communication and Publicity – US Latin
OMEGA Luxury Timepieces - Public Relations & Communications Coordinator - Miami Corporate Office
Senior Manager, Communications - Southeast
Miami Beach, FL $61,000.00-$67,000.00 17 hours ago Miami, FL $50,000.00-$55,000.00 2 months ago Miami, FL $60,000.00-$68,000.00 4 days ago Communications Specialist- Public Relations
Fort Lauderdale, FL $25.13-$38.33 1 day ago Media & Communications Manager | Latam Distributors
Communications Specialist II (Non Emergency) FULL TIME **Shift Work**
Miami, FL $60,000.00-$68,000.00 2 days ago Doral, FL $80,000.00-$85,000.00 1 month ago Executive Communications Manager, 2 Hour Learning (Remote) - $400,000/year USD
Enterprise Marketing Coordinator (Communications Department)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr