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ServiceNow

Senior Technical Consultant

ServiceNow, Charlotte, North Carolina, United States, 28245

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Employer Industry: Cloud Computing and IT Service Management

Why consider this job opportunity: - Salary up to $187,100 - Opportunity for career advancement and growth within the organization - Flexible remote work options available - Comprehensive benefits package including health plans, 401(k) with company match, and flexible time away - Engage in projects that significantly impact customer satisfaction and business outcomes - Work with a collaborative and innovative team dedicated to enhancing IT asset management processes

What to Expect (Job Responsibilities): - Serve as the technical expert in configuring Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities - Support process definition, improvement, and gap analysis during workshops with customers - Advise customers on leveraging the ServiceNow ITAM Solution's standard capabilities - Lead customer design workshops focused on ServiceNow Platform and ITAM technology - Develop integration components and prepare customer-facing deliverables ensuring quality solutions

What is Required (Qualifications): - Current ServiceNow Certified System Administrator (CSA) certification, and relevant Solution-Specific Certified Implementation Specialist designations in HAM and SAM - At least 5 years of configuration/development experience with complex technologies, including integrations and portals - Strong understanding of ITAM best practices and related systems such as CMDB, SAM, and HAM - Proficiency in Web Technologies (XML, HTML, JavaScript, etc.) and SaaS technologies - Excellent interpersonal skills with a customer-centric attitude

How to Stand Out (Preferred Qualifications): - Experience influencing and consulting within ITAM, providing thought leadership to stakeholders - Proven ability to work effectively as a team player and team builder - Familiarity with middleware, LDAP, SSO, and other related technologies

#CloudComputing #ITServiceManagement #CareerOpportunity #RemoteWork #CompetitivePay

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