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Alabama State Department of Education

Network Administrator-Technology Support Services

Alabama State Department of Education, Montgomery, Alabama, United States, 36117

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Network Administrator

Position Title: Network Administrator Job Description: The Network Administrator is responsible for managing, maintaining, and supporting an organizations network infrastructure. This role involves configuring and monitoring network hardware and software, ensuring the reliable operation of network systems, and troubleshooting any issues that arise. Network Administrators also oversee network security by implementing firewalls, VPNs, and other security measures to protect sensitive data and prevent unauthorized access. They collaborate with IT teams to install new technologies, upgrade systems, and ensure that the network performs efficiently and securely. Additionally, Network Administrators provide support for end users, resolve connectivity issues, and ensure that backup systems are in place. Their work ensures the smooth and secure functioning of the organizations network environment. Essential Functions and Responsibilities: Manage and maintain mission critical and essential systems, including security, communications, email, file services, and network infrastructure. Perform routine network, server, software, and administrative maintenance tasks. Install, configure, and upgrade both new and existing applications and operating systems. Troubleshoot, diagnose, and monitor software, hardware, and data-related issues, developing effective solutions, and coordinating repairs with external vendors when necessary. Provide guidance to computer technicians in resolving software and hardware problems, offering training as required. Deliver comprehensive telephone, remote, and in-person software support to key users throughout the district. Weekend site visits may be necessary to restore connectivity to MDF/IDF before the school week. Qualifications: Educational Requirements: A bachelors degree in computer science, Information Technology, or a related field from an accredited four-year institution is required. Alternatively, equivalent professional experience may substitute academic qualifications at the rate of two years experience for each year of college coursework. A minimum of eight (8) years of experience in information technology is also required. Technical Expertise: Experience in the following: Security Digital Video Recorders (DVRs), IP cameras, CCTV cameras, Door Access Systems, Integrated Security Systems and networks. Knowledge of network technologies to include Ethernet, DNS, DHCP, HTTP, and PoE. Knowledge of computer and server operating systems to include Microsoft Windows Server XXXX, Windows 10, 11. Knowledge of network technologies to include 802.11x specifications, Ethernet, DNS, DHCP, HTTP/HTTPS, PoE, VoIP, IPv4, IPv6, TCP, UDP, VTP, STP, SSH, Telnet, CDP, LLDP, and OSPF. Knowledge of Security Systems. Certifications: Must be able to achieve networking certifications in 2 years. Background Clearance: Successful completion of background clearance through FBI and ABI processes is required.