Franklin Precision Industry
Essential Functions
Network Security
Server Security
Maintain Firewalls
AS/400 User Account Administration
Install and Maintain Network Devices
Lotus E-mail Support
Manage IT Computer Inventory
Maintain Operating Systems
Server and PC Anti-Spam and Anti-virus Software
Maintain and Support Telephone Systems
PC Installation and maintenance
Install and maintain PC Peripherals
Upgrade and Maintain PC System hardware
Additional Functions
Back up and assist with AS/400 Daily Operation Support AS/400 Backup and restore Simplex System Support Problem Investigations Video Camera Support Desktop user Support (EXCEL, Word, Lotus, etc.) Install and Upgrade Windows OS Software Job Dimensions (Knowledge, Skills, & Abilities or KSAs)
Ability to work independently and with little supervision Excellent problem-solving skills Ability to work on many different tasks at the same time Strong customer service attitude Strong written and verbal communication skills Strong user skills with Microsoft Office (Outlook, Word, EXCEL, and PowerPoint Working Knowledge of basic computer cabling (parallel, serial, Ethernet, voice, etc.) Working knowledge of Microsoft Windows operating system, Microsoft Windows server operating systems, Microsoft Active Directory, and Microsoft Exchange environment (with SMTP Mail Routing and Spam Controls) Working knowledge of Ethernet networking (TCP/IP, DNS, switching) Working Experience troubleshooting hardware and software problems with vendor support staff Ability to develop and use simple project schedules and standard project management terminology Minimum Qualifications
Education Requirements
Two-year college degree in a field related to computer hardware, software, or information systems: Preferably and A.S. (Associates of Science) degree Work Experience Requirements
Minimum 3 years' experience as Network Administrator, Sr. Help Desk Administrator, or other position of equal or lower job grade in the IT department Minimum 2 years' experience with routing and Internet technologies
Back up and assist with AS/400 Daily Operation Support AS/400 Backup and restore Simplex System Support Problem Investigations Video Camera Support Desktop user Support (EXCEL, Word, Lotus, etc.) Install and Upgrade Windows OS Software Job Dimensions (Knowledge, Skills, & Abilities or KSAs)
Ability to work independently and with little supervision Excellent problem-solving skills Ability to work on many different tasks at the same time Strong customer service attitude Strong written and verbal communication skills Strong user skills with Microsoft Office (Outlook, Word, EXCEL, and PowerPoint Working Knowledge of basic computer cabling (parallel, serial, Ethernet, voice, etc.) Working knowledge of Microsoft Windows operating system, Microsoft Windows server operating systems, Microsoft Active Directory, and Microsoft Exchange environment (with SMTP Mail Routing and Spam Controls) Working knowledge of Ethernet networking (TCP/IP, DNS, switching) Working Experience troubleshooting hardware and software problems with vendor support staff Ability to develop and use simple project schedules and standard project management terminology Minimum Qualifications
Education Requirements
Two-year college degree in a field related to computer hardware, software, or information systems: Preferably and A.S. (Associates of Science) degree Work Experience Requirements
Minimum 3 years' experience as Network Administrator, Sr. Help Desk Administrator, or other position of equal or lower job grade in the IT department Minimum 2 years' experience with routing and Internet technologies