Sr. Business Systems Analyst

Job DescriptionJob Description Element Science, Inc. is a medical device and digital health company focused on developing solutions at the intersection of clinical-grade wearables, machine learning algorithms, and lifesaving therapies in order to address leading causes of death and hospitalization in patients with heart disease, primarily as they transition from the hospital-to-home. By putting the needs of patients and physicians first, our personalized digital devices, which are designed for function, comfort, and ease-of-use, aim to redefine the paradigm of care for these patients. Our first product, a wearable patch defibrillator, is initially targeted at treating the more than 500,000 patients in the US with an elevated temporary risk of potentially experiencing a lethal heart rhythm. Headquartered in San Francisco, our funders include Third Rock Ventures, Google Ventures, Deerfield Healthcare, Qiming Venture Partners USA, Cormorant Asset Management, and Invus Opportunities. SUMMARY OF ROLE: We are seeking a results-oriented Sr. Business Systems Analyst, IT Enterprise Applications to join our growing team as we enter a critical commercial stage. Reporting to the Director, IT Enterprise Applications, this role will work closely with various business units in helping to shape our technology solutions to better enable efficiencies in supporting our patients and providers. This is a unique opportunity to join a mission-driven team with a market-ready product and play a pivotal role in shaping our commercial success. If you thrive in high-growth environments and want your work to have measurable impact—we'd love to hear from you. This position is hybrid and based in our San Francisco office. RESPONSIBILITIES: Work with business partners, end users, and technology teams to capture, understand, and define business requirements. Develop user stories and to-be process flows to support the design and development of business applications solutions (i.e. Salesforce, ERP etc.). Work multi-functionally to design innovative solutions that will meet business requirements and fulfill user stories within the context of Element Science's Technology strategy. Provide detailed requirements and guidance to systems administrators, developers and other product team members. Collaborate with developers to test and verify that solutions will meet the business requirements. Facilitate key meetings with business and vendors partners including requirement sessions, system demos, testing, and end user training. Support processes for custom development, system improvements, configuration maintenance, documentation, release management and support activities. Identify and assess risks and dependencies for custom developments and other system changes. Partner with business teams to conduct and/or support user acceptance testing. Facilitate change request process with project leads and others as needed. Create and maintain traceability to requirements and testing outcomes. Support integration team to map data from source to target system. Support and guide product owners with planning, backlog grooming, building user stories with business acceptance criteria, slice and break down user stories and identify dependencies. Unblock impediments for the system administrators and developers. Develop system management SOPs. Monitor and maintain the support distribution list and log issues / bugs. Work with Element Science IT Applications team and business teams to identify spike user stories, enablers, technical debts etc. for continuous delivery and broader application adoption. QUALIFICATIONS: Bachelor's degree in Computer Science, Information Systems, or a related field or equivalent experience. 7+ years Business Analyst experience in Salesforce, ERP, etc. Experience in IT in a regulated medical device or biotech industry supporting commercial, patient services, sales, and marketing organizations. Experience collaborating with business partners for soliciting, gathering, and analyzing user input and requirements. Ability to analyze and problem-solve in a fast-paced environment. Experience detailing user stories and creating to-be process flow diagrams. Ability to quickly expand the product's footprint to new business customers and processes. Experience leading and supporting users through user acceptance testing. Experience using Jira for managing stories and issues. Ability to build and execute effective test plans and test scripts and traceability matrix. Project Management experience. Ability to systematically troubleshoot complex problems and processes. Understand Software Development Life Cycle (SDLC). Customer Service oriented with in-depth problem-solving attitude. An ability to think critically about systems and to make adjustments consistently as needed. Experience with Niko Health & Amazon Connect (nice to have). BENEFITS: Element Science offers a very competitive salary and benefits package including, but not limited to: Stock Options 90% employer-paid medical, dental, and vision insurance Company-paid Basic Life Insurance 401(k) retirement plan (Traditional and Roth) Competitive Paid Time Off Paid Holidays FSA (Flexible Spending Accounts) HSA (Health Savings Account) Employee Assistance Program through PEO The salary for this exempt-level position will be based on experience and qualifications within an established pay range. Pay range: $140,000 - $148,000 Element Science is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's , , , (including , , and ), parental status, , , , genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors prohibited by local, state, or federal law. In compliance with federal law, all persons hired will be required to verify and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. We are not able to sponsor individuals for employment visas for this job. At this time, we are unable to offer relocation assistance at Element Science.

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