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University Home Care

Home Care Intake Coordinator

University Home Care, Livonia, Michigan, us, 48153

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University Home Care is currently seeking a Home Care Intake Coordinator to join our team. This position plays a vital role in providing excellent customer service and coordinating home care services for our clients. If you have strong organizational skills, attention to detail, and a passion for helping others, this could be the perfect opportunity for you.

Responsibilities:

Process incoming referrals and coordinate initial client assessments

Collect and verify all necessary client information

Ensure accurate and timely coding of client records

Coordinate with healthcare professionals to develop and revise client care plans

Schedule and coordinate home care services based on client needs and availability of caregivers

Answer phone inquiries from clients, caregivers, and healthcare professionals

Maintain electronic and paper documents in compliance with regulations and company policies

Requirements:

Prior experience in a healthcare or home care setting

Excellent communication and customer service skills

Strong organizational and documentation skills

Ability to work in a fast-paced environment

Proficient in Microsoft Office and relevant software applications

Knowledge of medical terminology and coding

Benefits:

Competitive compensation: $18 - $20 per hour

Opportunity for career growth and advancement

Healthcare benefits package

Paid time off and holidays

401(k) retirement plan

About University Home Care: University Home Care is a leading provider of home care services in Livonia, Michigan. We are committed to delivering high-quality, compassionate care to our clients in the comfort of their own homes. With a team of dedicated professionals, we strive to enhance the well-being and independence of our clients through personalized care plans and exceptional service. Join our team and make a difference in the lives of those we serve.