Person Centered Care Services
Program Manager of FI Supports
Person Centered Care Services, Staten Island, New York, United States, 10308
Job Details
Level Management
Job Location Admin Office Granite - Staten Island, NY
Secondary Job Location(s) Hybrid - n/a, NY
Position Type Full Time
Salary Range $60000.00 - $80000.00 Hourly
Travel Percentage Admin - Personal Car (Infrequent)
Job Shift 40 hours
Job Category 505 - Office Worker
Description
Why Join Our Team
We are more than just a workplace - we are a community built on our core values suPPort: Our responsibility as human beings is to support ourselves and one another. eQuityTo participate in community is to have active citizenship. To be participating citizen, one must have opportunities which are equitable, which accommodate the differences all human being have. aCCeptance:One of the most vital components of having a quality of life is love. It's okay to tell someone you love them; more importantly, it's okay to show them. To accept another for who they are and what makes them human can be a most validating experience; it is self-empowering.
Benefits Health Coverage: Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week. Telehealth Services: Employer-paid access for all employees, regardless of hours. Voluntary Benefits: Including Accident, Disability, Legal, Identity Protection, and Pet Insurance. 403B Retirement Plan: Secure your financial future. PTO & Holidays: Generous time off, including your birthday! Employee Perks: Discounts on wireless plans, entertainment, dining, travel, and more. Financial Support: Bi-weekly stipends for eligible cellphone and transportation expenses. Education & Development: Tuition reimbursement and career advancement programs. Wellness Support: Access to the Employee Assistance Program. Referral Program: Earn rewards by promoting our inclusive workplace. Position Overview
The Program Manager of Fiscal Intermediary Supports will oversee the Fiscal Intermediary Coordinators and ensure efficient services to those receiving supports from the departments in a manner that is consist with OPWDD and NYS regulations. Supervision & Management:
Provide supervision and management to the Fiscal Intermediary Coordinator. This includes facilitating meaningful supervision meetings, team meetings, providing tools for effective performance management, and managing the day-to-day operations. Compliance : Ensure compliance with relevant OPWDD regulations and agency policies. This includes but not limited to working alongside the Administrative Supports Team, trouble shooting eVero issues (i.e. Staff clocking in/out), review of reports (Overtime, Watch Hours, Staff Plan), and completing mini-internal audits for team cases to ensure all documents (i.e. Staff Action Plan, Life Plan, Level of Care, and more) are within OPWDD and PCCS guidelines. Quality of Service : Monitors team performance to ensure compliance with quality standards and emphasizes achieving person-centered outcomes. Case Management Oversight:
Maintain and oversee a caseload to support Individuals who choose to Self-Directed their services. This can include but not limited to, Attendance Roster Review, Invoice Reimbursement, processing Support Broker Billing, review Monthly Expenditure Reports, and attending Circle of Support Meetings) Payroll:
Review and ensure compliance within Payroll alongside our Finance/Payroll Department. This would be to resolve any issues that might be outstanding, such as but not limited to, Employee Time, Attendance Roster, Self-Hired Staff Personal Time Off, Indirect Hours, and Late Timesheet processing. Billing:
Monitor revenue within the Fiscal Intermediary Department, while ensuring Fiscal Intermediary Fee meets OPWDD standards, and billing requirements. Work alongside the Finance Team to ensure all monthly billing is submitted. Community Engagement:
Build and maintain relationships within community partners, such as, Care Managers, Support Brokers, Self-Directed Participant/Designee, and any other members of the Circle of Support. Assist with conducting trainings for members of the Circle of Support, or other community partners on the Self-Direction model. While also reviewing PCCS policies and procedures. Policy:
Assist management with evaluating the Fiscal Intermediary program, and developing policies and procedures Advocacy:
Advocate for the needs and rights of people supported, ensuring they are receiving adequate services and support. Assist people supported with identifying additional resources and/or services. Reporting:
Ensure proper reporting, investigation, and review of all incidents relative to OPWDD Part 624 regulations and the New York State Justice Center. Professional Development:
Complete all mandatory and assigned trainings as needed. Take initiative in asking for support in areas needed for development and enroll in training opportunities to assist with accomplishing professional goals. All other duties deemed necessary by the supervisor. Job Skills Communication and Collaboration:
Promotes open communication within the team, resolves conflicts constructively, and ensures effective collaboration to achieve team objectives. Decision-making and Problem-Solving:
Makes sound decisions that balance team needs with organizational goals. Delegates problem-solving tasks while providing guidance. Adaptability and Flexibility:
Guides the team through organizational changes, fostering resilience and adaptability among team members. Organizational Effectiveness:
Oversees operational workflows within the team, ensuring effectiveness in achieving objectives and meeting deadlines. Quality of Service : Monitors team performance to ensure compliance with quality standards and emphasizes achieving person-centered outcomes. Qualifications
Age Requirement:
Minimum age of 18. Experience : Minimum of 2-years of experience working in the Fiscal Intermediary Program under OPWDD,strongly preferred. Minimum of 2-years of experience working in an administrative role as well as in any supervisory role under OPWDD,
required.
Educational Qualificatio n: Bachelor's degree in related fields (i.e., Social Work, Mental Health, etc.), preferred. On Call:
N/A Drivers Status:
Valid Driver's License, preferred. Ability to travel using any means of transportation,
required. Physical Demands : The nature of tasks may vary based on the individuals being supported. This may include assisting with toileting and hygiene, which could involve lifting. Reasonable accommodation will be considered to enable individuals with disabilities to fulfill essential job functions.
Person Centered Care Services (PCCS) is an equal opportunity/affirmative action employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, or current employment status. PCCS values diverse experiences, including with regard to educational background and justice system involvement. Justice impacted folks who embrace our values of suPPort, eQuity and aCCeptance are encouraged to apply, PCCS prides ourselves in leading the way on implementing fair Chance forward hiring. We depend on a diverse staff to carry out our mission.
Level Management
Job Location Admin Office Granite - Staten Island, NY
Secondary Job Location(s) Hybrid - n/a, NY
Position Type Full Time
Salary Range $60000.00 - $80000.00 Hourly
Travel Percentage Admin - Personal Car (Infrequent)
Job Shift 40 hours
Job Category 505 - Office Worker
Description
Why Join Our Team
We are more than just a workplace - we are a community built on our core values suPPort: Our responsibility as human beings is to support ourselves and one another. eQuityTo participate in community is to have active citizenship. To be participating citizen, one must have opportunities which are equitable, which accommodate the differences all human being have. aCCeptance:One of the most vital components of having a quality of life is love. It's okay to tell someone you love them; more importantly, it's okay to show them. To accept another for who they are and what makes them human can be a most validating experience; it is self-empowering.
Benefits Health Coverage: Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week. Telehealth Services: Employer-paid access for all employees, regardless of hours. Voluntary Benefits: Including Accident, Disability, Legal, Identity Protection, and Pet Insurance. 403B Retirement Plan: Secure your financial future. PTO & Holidays: Generous time off, including your birthday! Employee Perks: Discounts on wireless plans, entertainment, dining, travel, and more. Financial Support: Bi-weekly stipends for eligible cellphone and transportation expenses. Education & Development: Tuition reimbursement and career advancement programs. Wellness Support: Access to the Employee Assistance Program. Referral Program: Earn rewards by promoting our inclusive workplace. Position Overview
The Program Manager of Fiscal Intermediary Supports will oversee the Fiscal Intermediary Coordinators and ensure efficient services to those receiving supports from the departments in a manner that is consist with OPWDD and NYS regulations. Supervision & Management:
Provide supervision and management to the Fiscal Intermediary Coordinator. This includes facilitating meaningful supervision meetings, team meetings, providing tools for effective performance management, and managing the day-to-day operations. Compliance : Ensure compliance with relevant OPWDD regulations and agency policies. This includes but not limited to working alongside the Administrative Supports Team, trouble shooting eVero issues (i.e. Staff clocking in/out), review of reports (Overtime, Watch Hours, Staff Plan), and completing mini-internal audits for team cases to ensure all documents (i.e. Staff Action Plan, Life Plan, Level of Care, and more) are within OPWDD and PCCS guidelines. Quality of Service : Monitors team performance to ensure compliance with quality standards and emphasizes achieving person-centered outcomes. Case Management Oversight:
Maintain and oversee a caseload to support Individuals who choose to Self-Directed their services. This can include but not limited to, Attendance Roster Review, Invoice Reimbursement, processing Support Broker Billing, review Monthly Expenditure Reports, and attending Circle of Support Meetings) Payroll:
Review and ensure compliance within Payroll alongside our Finance/Payroll Department. This would be to resolve any issues that might be outstanding, such as but not limited to, Employee Time, Attendance Roster, Self-Hired Staff Personal Time Off, Indirect Hours, and Late Timesheet processing. Billing:
Monitor revenue within the Fiscal Intermediary Department, while ensuring Fiscal Intermediary Fee meets OPWDD standards, and billing requirements. Work alongside the Finance Team to ensure all monthly billing is submitted. Community Engagement:
Build and maintain relationships within community partners, such as, Care Managers, Support Brokers, Self-Directed Participant/Designee, and any other members of the Circle of Support. Assist with conducting trainings for members of the Circle of Support, or other community partners on the Self-Direction model. While also reviewing PCCS policies and procedures. Policy:
Assist management with evaluating the Fiscal Intermediary program, and developing policies and procedures Advocacy:
Advocate for the needs and rights of people supported, ensuring they are receiving adequate services and support. Assist people supported with identifying additional resources and/or services. Reporting:
Ensure proper reporting, investigation, and review of all incidents relative to OPWDD Part 624 regulations and the New York State Justice Center. Professional Development:
Complete all mandatory and assigned trainings as needed. Take initiative in asking for support in areas needed for development and enroll in training opportunities to assist with accomplishing professional goals. All other duties deemed necessary by the supervisor. Job Skills Communication and Collaboration:
Promotes open communication within the team, resolves conflicts constructively, and ensures effective collaboration to achieve team objectives. Decision-making and Problem-Solving:
Makes sound decisions that balance team needs with organizational goals. Delegates problem-solving tasks while providing guidance. Adaptability and Flexibility:
Guides the team through organizational changes, fostering resilience and adaptability among team members. Organizational Effectiveness:
Oversees operational workflows within the team, ensuring effectiveness in achieving objectives and meeting deadlines. Quality of Service : Monitors team performance to ensure compliance with quality standards and emphasizes achieving person-centered outcomes. Qualifications
Age Requirement:
Minimum age of 18. Experience : Minimum of 2-years of experience working in the Fiscal Intermediary Program under OPWDD,strongly preferred. Minimum of 2-years of experience working in an administrative role as well as in any supervisory role under OPWDD,
required.
Educational Qualificatio n: Bachelor's degree in related fields (i.e., Social Work, Mental Health, etc.), preferred. On Call:
N/A Drivers Status:
Valid Driver's License, preferred. Ability to travel using any means of transportation,
required. Physical Demands : The nature of tasks may vary based on the individuals being supported. This may include assisting with toileting and hygiene, which could involve lifting. Reasonable accommodation will be considered to enable individuals with disabilities to fulfill essential job functions.
Person Centered Care Services (PCCS) is an equal opportunity/affirmative action employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, or current employment status. PCCS values diverse experiences, including with regard to educational background and justice system involvement. Justice impacted folks who embrace our values of suPPort, eQuity and aCCeptance are encouraged to apply, PCCS prides ourselves in leading the way on implementing fair Chance forward hiring. We depend on a diverse staff to carry out our mission.