eTeam
Detailed JD (Roles and Responsibilities):
The Onsite Lead will act as the primary liaison between the SBUX development team and the MSFT team (both onshore and offshore). This role focuses on ensuring seamless communication, work alignment, and coordination of development and testing activities. The ideal candidate will have a solid understanding of Power Apps or similar technologies, though deep technical expertise is not mandatory but preferred. The Onsite Coordinator will play a key role in answering questions, providing guidance, and ensuring that all development and testing efforts are well-organized and aligned across teams.
Technical Skillset Requirements: • BS in Computer Science or Engineering or equivalent industry experience. • 6 to 8+ years of experience in Microsoft Power Platform Technologies with strong technical and client-facing skills. • Below mentioned skills are highly preferred for this role (Min of 10 from the list)
u Requirement Gathering & Analysis - Work closely with stakeholders to define business needs and translate them into functional specifications.
u Solution Design & Configuration - Extensive experience in design, developing power platform solutions in both Canvas Apps and Model-Driven Apps. Extensive knowledge of Model-Driven Apps, including customization and configuration
u Power Automate Integration - Automate workflows and connect PowerApps with external services for seamless data processing. Experience with integrating Power Automate flows with Event Hub, Azure Functions, and Logic Apps.
u Custom API Plugins - Strong .NET skill set for developing custom API plugins. Experience with creating and integrating custom APIs to extend the functionality of Power Apps.
u Mobile App Development - Experience with building mobile apps using the Wrap feature in Power Apps. Understanding of mobile app deployment and optimization.
u Real-time communications - Preferably, experience with SignalR for real-time web functionality. Ability to implement real-time communication features within Power Apps.
u Dataverse - Extensive knowledge of Dataverse, including data modeling, security, and integration. Ability to manage and optimize Dataverse environments for performance and scalability.
u Integration Strategy - Ensure smooth data flow between PowerApps, Dataverse, and external systems. Hands-on experience on Power Automate, Dataverse, SQL, SharePoint.
u Technical Understanding - custom page development, plugins development, HTML, CSS, JavaScript. C# Function Apps, Event Hubs, plugins, and Integrations. Dataverse Configurations: Table, Forms, Views, Dashboards.
u User-Defined Functions & Named Formulas - Use App Formulas instead of App on Start to improve app load times and maintainability.
u Creator Kit Components & Modern Controls - Utilize pre-built UI components and modern controls to enhance user experience and maintain consistency.
u Certifications - Microsoft professional certification(s) in power platform is mandatory (PL-100/200/300/400).
u Process Optimization Delegation - Optimize queries to ensure data processing happens on the server rather than the client, improving performance.
u Canvas App Performance Tuning
u UI Responsiveness - Design apps that adapt to different screen sizes and devices, ensuring a seamless user experience.
u Testing & Validation - Conduct functional testing, user acceptance testing (UAT), and troubleshoot issues.
u Additional skills (Nice to Have): Azure Functions, PowerApps Component Framework components (PCF), Custom Connector, Canvas App Performance Tuning.
Soft Skills Requirements
o Leadership - handle technically challenging and politically hot customer situations.
o Project Management Skills - Ability to manage timelines, resources, and stakeholder expectations.
o Excellent Communication & Leadership - Excellent spoken and written English communication skills and ability to guide teams and engage with business users effectively.
o Stakeholder Collaboration - Act as a bridge between business users and technical teams to ensure alignment. Strong stakeholder management and interpersonal skills to build trust and foster collaboration.
o Superior problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems and develop solutions.
o Strong attention to detail with the ability to identify and resolve gaps or risks proactively.
o Proven ability to manage multiple priorities, track progress, and ensure accountability for deliverables.
o Ability to work collaboratively with the Engineering teams to drive architectural changes throughout the environments to improve stability of each environment
o Outstanding partnering capabilities.
o Ability to drive product/service improvements in core technical focus area
o Logical and Critical thinking, and demonstrated success in dealing with ambiguity and problem definition under continual deadline constraints
o Passion for technology and customer support
o Ability to partner within virtual teams towards executing on multiple technical initiatives simultaneously.
Key Responsibilities o 5+ years of experience in project coordination, development team management, or a similar liaison role. Prior experience coordinating between cross-functional and distributed teams.
o Liaison Between Teams: Serve as the primary point of contact between the SBUX development team and the MSFT team (onshore/offshore).
o Facilitate regular meetings with the SBUX team to answer questions, provide updates, and address challenges.
o Actively track down answers or resolutions through the MSFT team or other appropriate channels.
o Development Coordination: Manage work assignments for the SBUX development team, ensuring priorities are clearly communicated and progress is on track.
o Facilitate integration and alignment of workstreams between the SBUX and MSFT development teams.
o Monitor development timelines, escalate risks, and ensure deliverables align with project milestones.
o Testing Coordination: Assist in the coordination of testing activities performed by the MSFT team, ensuring alignment with overall project goals. Communicate testing schedules, priorities, and issues to the SBUX team.
o Track progress and ensure proper follow-up on defects, retesting, and resolutions.
o Communication and Reporting: Proactively identify and address blockers or gaps between teams. Provide clear and timely updates to both the SBUX and MSFT teams on progress, issues, and next steps. Support project status reporting as needed.
o Technical Support (Preferred): Utilize knowledge of Power Apps (or similar technologies) to answer technical questions or clarify development tasks. When needed, engage with MSFT subject matter experts to resolve technical issues or provide guidance.
Technical Skillset Requirements: • BS in Computer Science or Engineering or equivalent industry experience. • 6 to 8+ years of experience in Microsoft Power Platform Technologies with strong technical and client-facing skills. • Below mentioned skills are highly preferred for this role (Min of 10 from the list)
u Requirement Gathering & Analysis - Work closely with stakeholders to define business needs and translate them into functional specifications.
u Solution Design & Configuration - Extensive experience in design, developing power platform solutions in both Canvas Apps and Model-Driven Apps. Extensive knowledge of Model-Driven Apps, including customization and configuration
u Power Automate Integration - Automate workflows and connect PowerApps with external services for seamless data processing. Experience with integrating Power Automate flows with Event Hub, Azure Functions, and Logic Apps.
u Custom API Plugins - Strong .NET skill set for developing custom API plugins. Experience with creating and integrating custom APIs to extend the functionality of Power Apps.
u Mobile App Development - Experience with building mobile apps using the Wrap feature in Power Apps. Understanding of mobile app deployment and optimization.
u Real-time communications - Preferably, experience with SignalR for real-time web functionality. Ability to implement real-time communication features within Power Apps.
u Dataverse - Extensive knowledge of Dataverse, including data modeling, security, and integration. Ability to manage and optimize Dataverse environments for performance and scalability.
u Integration Strategy - Ensure smooth data flow between PowerApps, Dataverse, and external systems. Hands-on experience on Power Automate, Dataverse, SQL, SharePoint.
u Technical Understanding - custom page development, plugins development, HTML, CSS, JavaScript. C# Function Apps, Event Hubs, plugins, and Integrations. Dataverse Configurations: Table, Forms, Views, Dashboards.
u User-Defined Functions & Named Formulas - Use App Formulas instead of App on Start to improve app load times and maintainability.
u Creator Kit Components & Modern Controls - Utilize pre-built UI components and modern controls to enhance user experience and maintain consistency.
u Certifications - Microsoft professional certification(s) in power platform is mandatory (PL-100/200/300/400).
u Process Optimization Delegation - Optimize queries to ensure data processing happens on the server rather than the client, improving performance.
u Canvas App Performance Tuning
u UI Responsiveness - Design apps that adapt to different screen sizes and devices, ensuring a seamless user experience.
u Testing & Validation - Conduct functional testing, user acceptance testing (UAT), and troubleshoot issues.
u Additional skills (Nice to Have): Azure Functions, PowerApps Component Framework components (PCF), Custom Connector, Canvas App Performance Tuning.
Soft Skills Requirements
o Leadership - handle technically challenging and politically hot customer situations.
o Project Management Skills - Ability to manage timelines, resources, and stakeholder expectations.
o Excellent Communication & Leadership - Excellent spoken and written English communication skills and ability to guide teams and engage with business users effectively.
o Stakeholder Collaboration - Act as a bridge between business users and technical teams to ensure alignment. Strong stakeholder management and interpersonal skills to build trust and foster collaboration.
o Superior problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems and develop solutions.
o Strong attention to detail with the ability to identify and resolve gaps or risks proactively.
o Proven ability to manage multiple priorities, track progress, and ensure accountability for deliverables.
o Ability to work collaboratively with the Engineering teams to drive architectural changes throughout the environments to improve stability of each environment
o Outstanding partnering capabilities.
o Ability to drive product/service improvements in core technical focus area
o Logical and Critical thinking, and demonstrated success in dealing with ambiguity and problem definition under continual deadline constraints
o Passion for technology and customer support
o Ability to partner within virtual teams towards executing on multiple technical initiatives simultaneously.
Key Responsibilities o 5+ years of experience in project coordination, development team management, or a similar liaison role. Prior experience coordinating between cross-functional and distributed teams.
o Liaison Between Teams: Serve as the primary point of contact between the SBUX development team and the MSFT team (onshore/offshore).
o Facilitate regular meetings with the SBUX team to answer questions, provide updates, and address challenges.
o Actively track down answers or resolutions through the MSFT team or other appropriate channels.
o Development Coordination: Manage work assignments for the SBUX development team, ensuring priorities are clearly communicated and progress is on track.
o Facilitate integration and alignment of workstreams between the SBUX and MSFT development teams.
o Monitor development timelines, escalate risks, and ensure deliverables align with project milestones.
o Testing Coordination: Assist in the coordination of testing activities performed by the MSFT team, ensuring alignment with overall project goals. Communicate testing schedules, priorities, and issues to the SBUX team.
o Track progress and ensure proper follow-up on defects, retesting, and resolutions.
o Communication and Reporting: Proactively identify and address blockers or gaps between teams. Provide clear and timely updates to both the SBUX and MSFT teams on progress, issues, and next steps. Support project status reporting as needed.
o Technical Support (Preferred): Utilize knowledge of Power Apps (or similar technologies) to answer technical questions or clarify development tasks. When needed, engage with MSFT subject matter experts to resolve technical issues or provide guidance.