Motion Recruitment
Director of Desktop Engineering M365
Motion Recruitment, Phila, Pennsylvania, United States, 19117
Job Description
A major insurance company is seeking a
Director of Desktop Engineering
to lead and evolve its enterprise desktop infrastructure and end-user computing strategy. In this key leadership role, you will oversee a team of five desktop engineers, with the potential to expand your responsibilities to include the Help Desk team. You will be responsible for delivering a secure, efficient, and scalable desktop environment that supports 3,500 employees across a dynamic and growing organization.
The ideal candidate will bring deep technical expertise in modern endpoint management, Microsoft 365 administration, and security best practices, along with strong leadership skills and a strategic mindset. You will collaborate across departments to solve business challenges, drive systems modernization, and enhance the overall employee technology experience.
Required Skills & Experience Bachelor's degree in Computer Science, Information Technology, or a related field 10+ years of IT experience with a focus on desktop engineering or end-user computing 5+ years in a leadership or managerial role overseeing technical teams Proven expertise in Microsoft 365 administration, including Exchange Online, SharePoint Online, Conditional Access, MFA, and endpoint security Strong hands-on knowledge of Windows OS, macOS, and modern endpoint management tools such as Microsoft Intune, Ivanti, or equivalent Experience with software deployment strategies and automation techniques Understanding of security and compliance frameworks such as NIST, ISO 27001, and related standards for endpoint and cloud environments Familiarity with scripting and automation tools (e.g., PowerShell, Ansible, Terraform) preferred Knowledge of ITIL or other IT service management frameworks preferred Leadership & Business Acumen
Demonstrated ability to lead, coach, and grow high-performing technical teams Experience managing vendor relationships and third-party professional services for systems integration, cloud migrations, or large-scale IT projects Strong communication and interpersonal skills, with the ability to explain complex technical topics to non-technical stakeholders Proven success in collaborating with cross-functional teams to support business objectives and improve operational efficiency Experience managing IT budgets, vendor contracts, service level agreements, and performance metrics What You Will Be Doing
Leading the Desktop Engineering team, providing direction, mentorship, and performance management Driving the modernization and optimization of the company's end-user computing environment Overseeing desktop and endpoint strategy across the organization, ensuring secure and reliable access for 3,500 employees Managing Microsoft 365 configuration and administration, including Exchange Online, SharePoint, and security services Collaborating with security and compliance teams to align desktop environments with industry frameworks and internal policies Spearheading automation initiatives for software deployment and system configuration using tools like PowerShell or Intune Working closely with IT leadership to evaluate, select, and manage technology vendors and service providers Preparing and managing budgets, forecasts, and cost-effective technology strategies Potentially expanding responsibilities to include oversight of Help Desk operations Staying current with industry trends and recommending improvements to tools, policies, and practices The Offer
Competitive salary based on experience Comprehensive medical, dental, and vision insurance Generous paid time off (PTO) and company holidays 401(k) with employer match Performance bonuses and professional development opportunities Employee wellness programs and additional corporate benefits
Additional Notes
Applicants must be currently authorized to work in the U.S. on a full-time basis now and in the future.
Posted by:
Nick Direso
Specialization :
Management
A major insurance company is seeking a
Director of Desktop Engineering
to lead and evolve its enterprise desktop infrastructure and end-user computing strategy. In this key leadership role, you will oversee a team of five desktop engineers, with the potential to expand your responsibilities to include the Help Desk team. You will be responsible for delivering a secure, efficient, and scalable desktop environment that supports 3,500 employees across a dynamic and growing organization.
The ideal candidate will bring deep technical expertise in modern endpoint management, Microsoft 365 administration, and security best practices, along with strong leadership skills and a strategic mindset. You will collaborate across departments to solve business challenges, drive systems modernization, and enhance the overall employee technology experience.
Required Skills & Experience Bachelor's degree in Computer Science, Information Technology, or a related field 10+ years of IT experience with a focus on desktop engineering or end-user computing 5+ years in a leadership or managerial role overseeing technical teams Proven expertise in Microsoft 365 administration, including Exchange Online, SharePoint Online, Conditional Access, MFA, and endpoint security Strong hands-on knowledge of Windows OS, macOS, and modern endpoint management tools such as Microsoft Intune, Ivanti, or equivalent Experience with software deployment strategies and automation techniques Understanding of security and compliance frameworks such as NIST, ISO 27001, and related standards for endpoint and cloud environments Familiarity with scripting and automation tools (e.g., PowerShell, Ansible, Terraform) preferred Knowledge of ITIL or other IT service management frameworks preferred Leadership & Business Acumen
Demonstrated ability to lead, coach, and grow high-performing technical teams Experience managing vendor relationships and third-party professional services for systems integration, cloud migrations, or large-scale IT projects Strong communication and interpersonal skills, with the ability to explain complex technical topics to non-technical stakeholders Proven success in collaborating with cross-functional teams to support business objectives and improve operational efficiency Experience managing IT budgets, vendor contracts, service level agreements, and performance metrics What You Will Be Doing
Leading the Desktop Engineering team, providing direction, mentorship, and performance management Driving the modernization and optimization of the company's end-user computing environment Overseeing desktop and endpoint strategy across the organization, ensuring secure and reliable access for 3,500 employees Managing Microsoft 365 configuration and administration, including Exchange Online, SharePoint, and security services Collaborating with security and compliance teams to align desktop environments with industry frameworks and internal policies Spearheading automation initiatives for software deployment and system configuration using tools like PowerShell or Intune Working closely with IT leadership to evaluate, select, and manage technology vendors and service providers Preparing and managing budgets, forecasts, and cost-effective technology strategies Potentially expanding responsibilities to include oversight of Help Desk operations Staying current with industry trends and recommending improvements to tools, policies, and practices The Offer
Competitive salary based on experience Comprehensive medical, dental, and vision insurance Generous paid time off (PTO) and company holidays 401(k) with employer match Performance bonuses and professional development opportunities Employee wellness programs and additional corporate benefits
Additional Notes
Applicants must be currently authorized to work in the U.S. on a full-time basis now and in the future.
Posted by:
Nick Direso
Specialization :
Management