Clayton YES!
Job Details
Level Experienced
Job Location Clayton Youth Enrichment - Fort Worth, TX
Position Type Full Time
Education Level 4 Year Degree
Salary Range $46400.00 - $52000.00 Salary
Description
SUMMARY OF RESPONSIBILITIES: The primary purpose of the Program Manager (PM) is to serve as the lead representative implementing strategic initiatives at theirsites. The PM will coordinate with the Senior Program Managers (SPM) and the Program Development Team (PD)to implement the delivery of services including ensuring operational and program development fidelity. The role will support sitecoordinators while fostering positive and productive relationships with site staff, campus administration and peers. The PM will beresponsible for sharing communications, marketing and budget performance to their Site Coordinators. The role is responsible forcollaborating with leadership to provide regular updates and reporting on site based action plans, financials, participant recruitment, staffing, observation and assessments and overall performance. The PM will share the coordination of calendars and charts of workand hold site staff accountable to all operational directives. The PM will also be responsible for leading and coaching their team ofdirect reports and collaborating with other agency departments and resources to deliver problem solving strategies to more effectivelyconnect and build positive relationships with staff, teams, partners and stakeholders.
General Duties: Supports and leads staff to implement an overall project plan for their sites. Delivers and monitors detailed plans for budgets, timelines, reporting, and other project management tools, includingprogramming and training schedules. Oversees area program delivery, communications, and marketing. Monitors program outcomes through delivery and collection of survey instruments deployed throughout the program cycle. Collects key program metrics and other results on a regular basis Monitors and drives site action plans for program improvement. Identifies, assesses, establishes and maintains strategic relationships with campus leadership and partners. Identifies and works with agency departments who can help enhance the program's overall reach through marketing,recruiting, training and coaching. Manages parent, student and partner issues, compliments and complaints and instructs and counsels site leadership toproblem solve and respond appropriately. Enforces and monitors program planning, best practices, and overall management of their sites. Learns, models and promotes emotional intelligence skills. Articulates the Clayton Youth Enrichment Vision, Mission, and Values. Attend all required trainings and meetings. All other duties as assigned. Staff Management:
Supervise and support site leadership to achieve agency goals into daily operations. Ensure that sites have adequate staffing. Complete annual and mid-year performance appraisals and employ coaching strategies on both personal and programmaticgoals. Promote high expectation levels with corresponding recognition for excellence and achievement. Model and employ coaching strategies to empower site leadership and staff to have ownership over their programs andproblem solve effectively. Program Development:
Observe, assess and evaluate program fidelity and compliance. Collect data and work with RPM to generate report cards in order to build area action plans based on evaluations, feedback,site observations and action plans. Distribute marketing materials and track enrollment and budget expenses. Work with Clayton coaching team to provide technical assistance and coaching improve quality and service delivery by site. Serve as a liaison between campus administrators and Clayton office. Respond to concerns of participating campus administrators and parents. Mediate and facilitate effective resolution of conflicts in a timely fashion. Ensure that Clayton's agency goals are fulfilled per area, and that there is clear evidence of the mission, values and vision ineach area. Trains and orients staff through new hire training and shadowing. Creates and manages site requisitions for new positions and works with SPM to keep all trackers updated. Administrative:
Ensure programs meet all regulations and requirements of governing agencies. Enforce effective procedures and policies to ensure a productive program. Establish and monitor each sites budget. Prepare and provide reports as required, and maintain regular data collection. Prepare reports and propose points of action to ensure that all area minimum standards compliance documentation is met. Tracks and submits reports in Paycom and Nexonia in a timely manner. Collects lesson plans and logs activities for tracking. Works to identify free and paid vendors, speakers and program enhancing resources for sites. SOCIAL AND EMOTIONAL LEADERSHIP COMPETENCIES:
Self-Awareness:
Ability to fully understand the impact emotions have on performance, assessment of strengthsand weaknesses, relationships, and others. Demonstrates self-confidence,initiative, motivation, optimism and flexibility. Self-Management:
Ability to manage behaviors, thoughts, and emotions in a conscious and productive way. Models theability to implement self-control in assessing frustrations and failures and models resilience and courage. Understandspersonal responsibility in different aspects of life and work, and what is needed to fulfill that responsibility. Social Awareness:
Ability to understand and learn about the diverse perspective of others. Includes listening, honoringothers views, assessing impact of words, and the desire to serve others in effort to meet their needs appropriately and professionally. Relationship Skills:
Ability to build relationships which model caring, concern and healthy conflict. Demonstrates positivemethods of collaboration and conflict resolution. Ability to positively lead and inspire others and integrate suchmodels personally. Demonstrates ability to support positive work culture, which encourages results from others. Responsible Decision Making:
Ability to make constructive choices about personal behavior and social interactionsbased on ethical standards, safety concerns, and social norms; the realistic evaluation of consequences of various actions;and a consideration of the well-being of oneself and others PROFESSIONAL CONDUCT:
Actively engage in professional and personal development. Ability to receive and conduct coaching and regular feedback sessions. Network with other Clayton program managers and community professionals. Conduct oneself in a professional, ethical manner, in accordance with generally accepted community standards andorganization's employee policies. Ability to complete Clayton onboarding process and preservice requirements in a timely manner. PHYSICAL CONDITIONS:
Requires daily standing, sitting, bending and stooping. Requires normal range of hearing and vision. Requires the ability to lift up to 40 pounds. WORK ENVIRONMENT:
Ability to work flexible schedules when necessary, and drive to multiple locations in the metroplex. Available to work Saturdays and/or evenings if needed (approx. 3-4 times per year). Complete 30+ hours of paid training/professional development annually, occasionally out of the area. ENVIRONMENTAL CONDITIONS:
Noise level in the work environment is usually moderate. No or very limited exposure to physical risk Risk of exposure to childhood diseases This position description does not list all the duties of the job. Incumbent may be asked to perform other functions and duties.Incumbent will be evaluated in part based upon performance of the responsibilities in this job description.
Qualifications
QUALIFICATIONS:
Strong communication, public relations and interpersonal skills. Strong organizational skills, including ability to plan for, implement, track, and evaluate programs and staff participation inthose programs Ability to communicate effectively, both verbally and in writing, with all levels of internal and external stakeholders High degree of computer proficiency using Microsoft Office. Maintain annual training requirements as mandated and successful completion of TXDSHS background check. General knowledge of assigned local area and school districts preferred. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of theposition
EDUCATION / EXPERIENCE:
Bachelor's degree in education, recreation, child development or related field preferred. A minimum of 3 years of prior experience managing small to medium teams, as well as multi-site teams in a results-drivenenvironment Experience managing and leading people and learning the strengths and weaknesses of a team to put people in a position tosucceed. Experience in fiscal/budget management, data reporting, and management information systems. Must be able to qualify as a "Program Director" under DFPS/DSHS for childcare licensing.
Level Experienced
Job Location Clayton Youth Enrichment - Fort Worth, TX
Position Type Full Time
Education Level 4 Year Degree
Salary Range $46400.00 - $52000.00 Salary
Description
SUMMARY OF RESPONSIBILITIES: The primary purpose of the Program Manager (PM) is to serve as the lead representative implementing strategic initiatives at theirsites. The PM will coordinate with the Senior Program Managers (SPM) and the Program Development Team (PD)to implement the delivery of services including ensuring operational and program development fidelity. The role will support sitecoordinators while fostering positive and productive relationships with site staff, campus administration and peers. The PM will beresponsible for sharing communications, marketing and budget performance to their Site Coordinators. The role is responsible forcollaborating with leadership to provide regular updates and reporting on site based action plans, financials, participant recruitment, staffing, observation and assessments and overall performance. The PM will share the coordination of calendars and charts of workand hold site staff accountable to all operational directives. The PM will also be responsible for leading and coaching their team ofdirect reports and collaborating with other agency departments and resources to deliver problem solving strategies to more effectivelyconnect and build positive relationships with staff, teams, partners and stakeholders.
General Duties: Supports and leads staff to implement an overall project plan for their sites. Delivers and monitors detailed plans for budgets, timelines, reporting, and other project management tools, includingprogramming and training schedules. Oversees area program delivery, communications, and marketing. Monitors program outcomes through delivery and collection of survey instruments deployed throughout the program cycle. Collects key program metrics and other results on a regular basis Monitors and drives site action plans for program improvement. Identifies, assesses, establishes and maintains strategic relationships with campus leadership and partners. Identifies and works with agency departments who can help enhance the program's overall reach through marketing,recruiting, training and coaching. Manages parent, student and partner issues, compliments and complaints and instructs and counsels site leadership toproblem solve and respond appropriately. Enforces and monitors program planning, best practices, and overall management of their sites. Learns, models and promotes emotional intelligence skills. Articulates the Clayton Youth Enrichment Vision, Mission, and Values. Attend all required trainings and meetings. All other duties as assigned. Staff Management:
Supervise and support site leadership to achieve agency goals into daily operations. Ensure that sites have adequate staffing. Complete annual and mid-year performance appraisals and employ coaching strategies on both personal and programmaticgoals. Promote high expectation levels with corresponding recognition for excellence and achievement. Model and employ coaching strategies to empower site leadership and staff to have ownership over their programs andproblem solve effectively. Program Development:
Observe, assess and evaluate program fidelity and compliance. Collect data and work with RPM to generate report cards in order to build area action plans based on evaluations, feedback,site observations and action plans. Distribute marketing materials and track enrollment and budget expenses. Work with Clayton coaching team to provide technical assistance and coaching improve quality and service delivery by site. Serve as a liaison between campus administrators and Clayton office. Respond to concerns of participating campus administrators and parents. Mediate and facilitate effective resolution of conflicts in a timely fashion. Ensure that Clayton's agency goals are fulfilled per area, and that there is clear evidence of the mission, values and vision ineach area. Trains and orients staff through new hire training and shadowing. Creates and manages site requisitions for new positions and works with SPM to keep all trackers updated. Administrative:
Ensure programs meet all regulations and requirements of governing agencies. Enforce effective procedures and policies to ensure a productive program. Establish and monitor each sites budget. Prepare and provide reports as required, and maintain regular data collection. Prepare reports and propose points of action to ensure that all area minimum standards compliance documentation is met. Tracks and submits reports in Paycom and Nexonia in a timely manner. Collects lesson plans and logs activities for tracking. Works to identify free and paid vendors, speakers and program enhancing resources for sites. SOCIAL AND EMOTIONAL LEADERSHIP COMPETENCIES:
Self-Awareness:
Ability to fully understand the impact emotions have on performance, assessment of strengthsand weaknesses, relationships, and others. Demonstrates self-confidence,initiative, motivation, optimism and flexibility. Self-Management:
Ability to manage behaviors, thoughts, and emotions in a conscious and productive way. Models theability to implement self-control in assessing frustrations and failures and models resilience and courage. Understandspersonal responsibility in different aspects of life and work, and what is needed to fulfill that responsibility. Social Awareness:
Ability to understand and learn about the diverse perspective of others. Includes listening, honoringothers views, assessing impact of words, and the desire to serve others in effort to meet their needs appropriately and professionally. Relationship Skills:
Ability to build relationships which model caring, concern and healthy conflict. Demonstrates positivemethods of collaboration and conflict resolution. Ability to positively lead and inspire others and integrate suchmodels personally. Demonstrates ability to support positive work culture, which encourages results from others. Responsible Decision Making:
Ability to make constructive choices about personal behavior and social interactionsbased on ethical standards, safety concerns, and social norms; the realistic evaluation of consequences of various actions;and a consideration of the well-being of oneself and others PROFESSIONAL CONDUCT:
Actively engage in professional and personal development. Ability to receive and conduct coaching and regular feedback sessions. Network with other Clayton program managers and community professionals. Conduct oneself in a professional, ethical manner, in accordance with generally accepted community standards andorganization's employee policies. Ability to complete Clayton onboarding process and preservice requirements in a timely manner. PHYSICAL CONDITIONS:
Requires daily standing, sitting, bending and stooping. Requires normal range of hearing and vision. Requires the ability to lift up to 40 pounds. WORK ENVIRONMENT:
Ability to work flexible schedules when necessary, and drive to multiple locations in the metroplex. Available to work Saturdays and/or evenings if needed (approx. 3-4 times per year). Complete 30+ hours of paid training/professional development annually, occasionally out of the area. ENVIRONMENTAL CONDITIONS:
Noise level in the work environment is usually moderate. No or very limited exposure to physical risk Risk of exposure to childhood diseases This position description does not list all the duties of the job. Incumbent may be asked to perform other functions and duties.Incumbent will be evaluated in part based upon performance of the responsibilities in this job description.
Qualifications
QUALIFICATIONS:
Strong communication, public relations and interpersonal skills. Strong organizational skills, including ability to plan for, implement, track, and evaluate programs and staff participation inthose programs Ability to communicate effectively, both verbally and in writing, with all levels of internal and external stakeholders High degree of computer proficiency using Microsoft Office. Maintain annual training requirements as mandated and successful completion of TXDSHS background check. General knowledge of assigned local area and school districts preferred. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of theposition
EDUCATION / EXPERIENCE:
Bachelor's degree in education, recreation, child development or related field preferred. A minimum of 3 years of prior experience managing small to medium teams, as well as multi-site teams in a results-drivenenvironment Experience managing and leading people and learning the strengths and weaknesses of a team to put people in a position tosucceed. Experience in fiscal/budget management, data reporting, and management information systems. Must be able to qualify as a "Program Director" under DFPS/DSHS for childcare licensing.