Pascua Yaqui Tribe, AZ
Salary :
$41,974.40 Annually Location :
Tucson, AZ Job Type:
Full-Time Job Number:
2025-00319 Department:
INFORMATION TECHNOLOGY Division:
INFORMATION TECHNOLOGY Opening Date:
08/01/2025 Closing Date:
8/15/2025 11:59 PM Arizona
Job Summary
The Applications Support Technician's duties include providing basic maintenance, troubleshooting, diagnosing, and repairing equipment, laying network cable, installing and terminating cable, installing hardware and software, assisting with software applications, assist in implementing custom database models, and researching and documenting code. Principle Duties and Responsibilities
Assist with research, documenting, installation, instruction, and troubleshooting platform compatibility issues. Provide first-line assistance to clients on problem recognition; troubleshoots and perform diagnosis and repair on computer devices, infrastructure equipment, other network hardware, databases, and software applications. Assist with researching, writing, and documenting code; assists in developing database models. Demonstrate and assist departmental staff in the use and application of various software programs. Assist with managing data integrity and maintains system security. Create, add, and remove users from various accounts as requested by departments; ensures availability of specific programs to users; resets passwords as requested. Generate reports and prepares documentation to record maintenance and upgrades. Receive calls and assists users who call in to the help desk. Prepare documentation for process and procedures for users on programs used. Perform other duties of a similar nature or level as requested by supervisor or director.
Required Knowledge, Skills, and Abilities
Knowledge of:
Computer hardware configuration and components; Various software applications; Trouble-shooting and/or repair of computers and laptops; Computer hardware configuration and components; Relationship database theory; Knowledge of MS Office Suite 2013; Recordkeeping principles; Customer service principles and practices; Yaqui culture, customs, resources and traditions and/or a willingness to learn. Skills and Abilities:
Install, configure and use a variety of software and network applications; Create and maintain logs and records; Follow oral and written instructions, policies, and procedures; Replace and configure a variety of internal and external hardware components; Operate a variety of office equipment, including a computer and related software applications; Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. Have ability to sufficiently exchange or convey information and receive verbal and written work instructions.
Education, Certifications and Experience Required
Associate of Science Degree in Computer Information Systems or certificate from an accredited technical computer school with (1) year experience in the computer field; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. AND
A+ Certification preferred. Special Requirements:
Must be proficient in Microsoft Word and Outlook; This position may be required to work non-traditional hours, nights, and weekends; Must possess and maintain a valid Arizona's License; Must have a current Homeland Security Background Check or be able to obtain one within ninety (90) days of hire. Failure to maintain a current Homeland Security Background Check will result in termination,
The Pascua Yaqui Tribe provides 22 days of Paid Time Off which increases with years of service and 15 paid Holidays per year. We offer a comprehensive healthcare benefit package that surpasses or rivals the biggest organizations in Tucson. We encourage you to stay healthy by providing an onsite Wellness Center. Additionally, the Tribe offers a 401(k) Plan with a generous match in which you're immediately vested along with a profit sharing plan after one year of employment. Sworn police and and fire employees are eligible to make Pre-Tax and After-Tax contirbutions to the Arizona Public Safety Personnel Retirement Systems ("PSPRS"). 01
Do you have an Associates of Science Degree in Computer Information systems or a certificate from an accredited technical computer school?
Yes No
02
Do you have one (1) year experience in the computer field?
Yes No
03
Are you proficient in Microsoft Word and Outlook?
Yes No
04
Do you have a current valid Driver's license?
Yes No
05
Do you have a current Homeland Security Background Clearance, or are you able to obtain a Homeland Security Background Clearance within ninety (90) days?
Yes No
06
Are you willing to work non-traditional hours, nights, and weekends?
No Yes
Required Question
$41,974.40 Annually Location :
Tucson, AZ Job Type:
Full-Time Job Number:
2025-00319 Department:
INFORMATION TECHNOLOGY Division:
INFORMATION TECHNOLOGY Opening Date:
08/01/2025 Closing Date:
8/15/2025 11:59 PM Arizona
Job Summary
The Applications Support Technician's duties include providing basic maintenance, troubleshooting, diagnosing, and repairing equipment, laying network cable, installing and terminating cable, installing hardware and software, assisting with software applications, assist in implementing custom database models, and researching and documenting code. Principle Duties and Responsibilities
Assist with research, documenting, installation, instruction, and troubleshooting platform compatibility issues. Provide first-line assistance to clients on problem recognition; troubleshoots and perform diagnosis and repair on computer devices, infrastructure equipment, other network hardware, databases, and software applications. Assist with researching, writing, and documenting code; assists in developing database models. Demonstrate and assist departmental staff in the use and application of various software programs. Assist with managing data integrity and maintains system security. Create, add, and remove users from various accounts as requested by departments; ensures availability of specific programs to users; resets passwords as requested. Generate reports and prepares documentation to record maintenance and upgrades. Receive calls and assists users who call in to the help desk. Prepare documentation for process and procedures for users on programs used. Perform other duties of a similar nature or level as requested by supervisor or director.
Required Knowledge, Skills, and Abilities
Knowledge of:
Computer hardware configuration and components; Various software applications; Trouble-shooting and/or repair of computers and laptops; Computer hardware configuration and components; Relationship database theory; Knowledge of MS Office Suite 2013; Recordkeeping principles; Customer service principles and practices; Yaqui culture, customs, resources and traditions and/or a willingness to learn. Skills and Abilities:
Install, configure and use a variety of software and network applications; Create and maintain logs and records; Follow oral and written instructions, policies, and procedures; Replace and configure a variety of internal and external hardware components; Operate a variety of office equipment, including a computer and related software applications; Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. Have ability to sufficiently exchange or convey information and receive verbal and written work instructions.
Education, Certifications and Experience Required
Associate of Science Degree in Computer Information Systems or certificate from an accredited technical computer school with (1) year experience in the computer field; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. AND
A+ Certification preferred. Special Requirements:
Must be proficient in Microsoft Word and Outlook; This position may be required to work non-traditional hours, nights, and weekends; Must possess and maintain a valid Arizona's License; Must have a current Homeland Security Background Check or be able to obtain one within ninety (90) days of hire. Failure to maintain a current Homeland Security Background Check will result in termination,
The Pascua Yaqui Tribe provides 22 days of Paid Time Off which increases with years of service and 15 paid Holidays per year. We offer a comprehensive healthcare benefit package that surpasses or rivals the biggest organizations in Tucson. We encourage you to stay healthy by providing an onsite Wellness Center. Additionally, the Tribe offers a 401(k) Plan with a generous match in which you're immediately vested along with a profit sharing plan after one year of employment. Sworn police and and fire employees are eligible to make Pre-Tax and After-Tax contirbutions to the Arizona Public Safety Personnel Retirement Systems ("PSPRS"). 01
Do you have an Associates of Science Degree in Computer Information systems or a certificate from an accredited technical computer school?
Yes No
02
Do you have one (1) year experience in the computer field?
Yes No
03
Are you proficient in Microsoft Word and Outlook?
Yes No
04
Do you have a current valid Driver's license?
Yes No
05
Do you have a current Homeland Security Background Clearance, or are you able to obtain a Homeland Security Background Clearance within ninety (90) days?
Yes No
06
Are you willing to work non-traditional hours, nights, and weekends?
No Yes
Required Question