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CompuCom

IT Support Technician

CompuCom, Nashville, Tennessee, United States, 37247

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At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/)

,

you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified

IT Support Technician (Windows 11 & Intune Tenant Migration)

to join their team

onsite

in Nashville, TN. Technicians will support the migration of devices, including PXE imaging, Autopilot deployment, user profile migration, and domain transition support.

Duties and Responsibilities

:

Deploy Dell desktops via PXE and laptops via Autopilot into Intune

Migrate devices between tenants and perform full rebuilds when necessary

Assist remote users via phone with patience and clarity during Intune enrollment

Migrate user profiles, validate system compliance, and escalate edge cases

Assist with asset staging, tagging, and logging in ServiceNow (up to 60 devices)

Work with the internal team to manage INI file updates, IP/server changes, and .NET 3.5 installs for legacy apps

Escalate production-impacting legacy app issues to internal SMEs

Communicate clearly, take ownership of tasks, and complete daily assignments independently

Skills and Qualifications

:

Solid experience with Intune, Autopilot, and PXE boot deployments

Strong technical support skills across Windows 10/11, Active Directory, and Office 365

Excellent phone etiquette and patience with non-technical users

Positive, team-oriented attitude with a willingness to learn and adapt

Detail-oriented mindset with the ability to follow SOPs and document progress

Experience working in production-floor environments preferred

Familiarity with ServiceNow, RingCentral, or asset tracking tools preferred

Awareness of .NET 3.5 dependencies and legacy app redirection (INI file edits) preferred

Previous deployment or migration project experience in enterprise environments preferred

Wage Range

:

The rate for this position is between

$20.25 - $36.85 per hour.

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

:

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit

www.compucom.com

.

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.