Logo
ShiftCode Analytics

IT Business Analyst - Field Operations

ShiftCode Analytics, Poughkeepsie, New York, United States, 12600

Save Job

Interview: Virtual Visa: USC, GC and GC EAD Hybrid: Poughkeepsie, NY

JD: We're hiring an experienced

IT Business Analyst

to support the replacement of a legacy Field Workforce Management application. In this role, you'll partner with business stakeholders, IT teams, and vendors to gather requirements, document workflows, and support testing and change management efforts.

What You'll Do:

Lead requirements gathering and documentation (functional & non-functional) Analyze current workflows and design future state processes Collaborate across IT and business teams to align on priorities Support QA, test planning, and User Acceptance Testing (UAT) Help with training documentation and user adoption What We're Looking For:

5+ years of experience as a Business Analyst on large-scale projects Strong knowledge of SDLC (Agile, Waterfall) Expertise in process mapping, Jira, and stakeholder communication Experience supporting testing and change management