ServiceNow Lead/Architect

Job Title : ServiceNow Lead/Architect Location : New York W2 contract Requirements Job Description: • Extensive experience with the ServiceNow platform, including architecture, design, implementation, and administration. • Strong knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management. • Proven experience leading ServiceNow development projects and managing teams of developers or administrators. • Expertise in ServiceNow scripting (e.g., Business Rules, UI Policies, Script Includes, etc.) and ServiceNow modules (e.g., Service Catalog, CMDB, Change Management). • Experience with ServiceNow integrations (REST, SOAP, APIs, MID Server, etc.) and external system integrations. • Solid understanding of ServiceNow's architecture and best practices for customizing and extending the platform. • Experience with ServiceNow upgrade cycles and patch management. • Strong communication skills, with the ability to present complex technical concepts to non-technical stakeholders. • Ability to lead, mentor, and guide teams of ServiceNow developers and administrators. • Excellent problem-solving skills and the ability to troubleshoot and resolve issues in complex environments.