PACIFIC Digital Group
Job Summary:
The primary responsibility of this position is to recruit, conduct phone work, set appointments, interview prospective students, enroll, and retain students for the school through direct lead call backs and on site interviews/tours. It is imperative to be able to motivate and guide the students toward the future goal of a career within a nursing program. The admissions Advisor will work under the direction of the Regional Director of Enrollment Management.
Essential Job Duties
Responsibilities: • Maintain compliance with all State, Accreditation, and Department of Education Standards. • Assist in the development and implementation of an effective marketing plan. • Meet or exceed all enrollment goals that have been set by the Director. • Conduct interviews and campus tours of school campus. • Address any issues or concerns raised by students or parents of students regarding cost, financing, class starts, curriculum, tutoring, campus safety, testing procedures or cancellation policy. • Assist prospective students through the admissions process from the initial call, to the signing of the enrollment agreement, and their first week of classes. • Establish and maintain communications with local area public and private schools and outside agencies to develop a lead source of potential students. • Provide information to prospective students concerning the program of study, policies of the school, and general expectations for satisfactory performance. • Maintain contact with current students and graduates to promote student referrals and to develop potential leads. • Conduct follow-up calls to ensure students start and graduate. • Effectively and accurately communicate school policies, processes, and procedures relating to the various student support services including part-time and graduate employment, financial aid, housing, etc. • Maintain records of calls made, calls received, and issues/concerns addressed. • Maintain all applications and student enrollments in the student database system. • Maintain student database with all lead inquiry updates and student progress • Participate in career days, college events, marketing events, and educational seminars to provide the public with information regarding the school's programs • Assist with the preparation of complete admissions records and student files. • Arrange interviews with prospective students. • Assist with all or any administrative duties as set forth by the Director. • Submit all reports in a complete, accurate and timely manner. • Participate in all school-scheduled seminars, graduation ceremonies, and outside functions • Assist with special projects and company functions. • Work all marketing leads through outbound phone work.
Staff: • Effectively communicate job responsibilities, performance expectations, school standards, and company policies. • Foster teamwork within the organization. • Partner with Campus Directors to conduct monthly and yearly performance evaluations and goal setting for enrollment advisor development. • Ensure adequate coverage, acting as coverage when needed.
Regulatory: • Ensure campus compliance of regulatory standards, enrollment policies, and procedures. • Oversee the adherence and implementation of regulatory policies and procedures as they pertain to enrollment.
Required Knowledge and Skills • Minimum of two years student or client services experience. • The ability to communicate effectively is essential; both oral and written skills are imperative. • Good proficiency technical skills required (i.e. word, excel, power point, web browser, documents/files, etc.). • Good organizational skills • Ability to write and deliver presentations. • Must be willing to accommodate flexible hours. • Willing to represent the school honestly and ethically • Perform all duties in the mutual best interest of the school and its students.
Education • Bachelor Degree
Professional Conduct
Demonstrates behaviors that promote, enhance and encourage collaborative relationships with collegiate members (co-workers, students, administration, ancillary departments)
Demonstrates respect for the rights and needs of a diverse student population and demonstrate respect for staff, colleagues and the teaching profession
Consistently projects a positive, professional image through appearance and behavior
Responds promptly to students'/customers' requests and/or anticipated needs
Report to work wearing appropriate college ID badge with photo and name clearly displayed
Reports to work on time and as scheduled, adheres to scheduled time frames (theory and clinical)
Working Conditions
Work is normally performed in a typical interior/office work environment
May require long periods of standing
No or very limited physical effort is required
No or very limited exposure to physical risk
Ability to travel > 25 miles
Must alternate hours of work with the other Admission's Advisors
Daily hours will either be 9am-6pm or 11am-8pm to include Saturday's 9am-2pm
Hours must remain flexible
Some additional evenings or Saturdays may be required for Open Houses, Orientations and/or Graduations
Mandatory weekly Staff/Operational meetings
Position Description Acknowledgment
I understand that my employment is on an at-will basis and that all job requirements listed in the attached job description indicate the minimum level of knowledge, skills and/or ability needed to perform the job. I certify that I have had an opportunity to review the job description which lists my job responsibilities and the criteria by which my performance will be evaluated. The job description is not an exhaustive statement of duties, responsibilities or requirements. I will be required to perform other job related instructions given by my supervisor, subject to reasonable accommodations. I have been provided an opportunity to ask questions and have them answered.
The primary responsibility of this position is to recruit, conduct phone work, set appointments, interview prospective students, enroll, and retain students for the school through direct lead call backs and on site interviews/tours. It is imperative to be able to motivate and guide the students toward the future goal of a career within a nursing program. The admissions Advisor will work under the direction of the Regional Director of Enrollment Management.
Essential Job Duties
Responsibilities: • Maintain compliance with all State, Accreditation, and Department of Education Standards. • Assist in the development and implementation of an effective marketing plan. • Meet or exceed all enrollment goals that have been set by the Director. • Conduct interviews and campus tours of school campus. • Address any issues or concerns raised by students or parents of students regarding cost, financing, class starts, curriculum, tutoring, campus safety, testing procedures or cancellation policy. • Assist prospective students through the admissions process from the initial call, to the signing of the enrollment agreement, and their first week of classes. • Establish and maintain communications with local area public and private schools and outside agencies to develop a lead source of potential students. • Provide information to prospective students concerning the program of study, policies of the school, and general expectations for satisfactory performance. • Maintain contact with current students and graduates to promote student referrals and to develop potential leads. • Conduct follow-up calls to ensure students start and graduate. • Effectively and accurately communicate school policies, processes, and procedures relating to the various student support services including part-time and graduate employment, financial aid, housing, etc. • Maintain records of calls made, calls received, and issues/concerns addressed. • Maintain all applications and student enrollments in the student database system. • Maintain student database with all lead inquiry updates and student progress • Participate in career days, college events, marketing events, and educational seminars to provide the public with information regarding the school's programs • Assist with the preparation of complete admissions records and student files. • Arrange interviews with prospective students. • Assist with all or any administrative duties as set forth by the Director. • Submit all reports in a complete, accurate and timely manner. • Participate in all school-scheduled seminars, graduation ceremonies, and outside functions • Assist with special projects and company functions. • Work all marketing leads through outbound phone work.
Staff: • Effectively communicate job responsibilities, performance expectations, school standards, and company policies. • Foster teamwork within the organization. • Partner with Campus Directors to conduct monthly and yearly performance evaluations and goal setting for enrollment advisor development. • Ensure adequate coverage, acting as coverage when needed.
Regulatory: • Ensure campus compliance of regulatory standards, enrollment policies, and procedures. • Oversee the adherence and implementation of regulatory policies and procedures as they pertain to enrollment.
Required Knowledge and Skills • Minimum of two years student or client services experience. • The ability to communicate effectively is essential; both oral and written skills are imperative. • Good proficiency technical skills required (i.e. word, excel, power point, web browser, documents/files, etc.). • Good organizational skills • Ability to write and deliver presentations. • Must be willing to accommodate flexible hours. • Willing to represent the school honestly and ethically • Perform all duties in the mutual best interest of the school and its students.
Education • Bachelor Degree
Professional Conduct
Demonstrates behaviors that promote, enhance and encourage collaborative relationships with collegiate members (co-workers, students, administration, ancillary departments)
Demonstrates respect for the rights and needs of a diverse student population and demonstrate respect for staff, colleagues and the teaching profession
Consistently projects a positive, professional image through appearance and behavior
Responds promptly to students'/customers' requests and/or anticipated needs
Report to work wearing appropriate college ID badge with photo and name clearly displayed
Reports to work on time and as scheduled, adheres to scheduled time frames (theory and clinical)
Working Conditions
Work is normally performed in a typical interior/office work environment
May require long periods of standing
No or very limited physical effort is required
No or very limited exposure to physical risk
Ability to travel > 25 miles
Must alternate hours of work with the other Admission's Advisors
Daily hours will either be 9am-6pm or 11am-8pm to include Saturday's 9am-2pm
Hours must remain flexible
Some additional evenings or Saturdays may be required for Open Houses, Orientations and/or Graduations
Mandatory weekly Staff/Operational meetings
Position Description Acknowledgment
I understand that my employment is on an at-will basis and that all job requirements listed in the attached job description indicate the minimum level of knowledge, skills and/or ability needed to perform the job. I certify that I have had an opportunity to review the job description which lists my job responsibilities and the criteria by which my performance will be evaluated. The job description is not an exhaustive statement of duties, responsibilities or requirements. I will be required to perform other job related instructions given by my supervisor, subject to reasonable accommodations. I have been provided an opportunity to ask questions and have them answered.