Florida State University
Department
This position is within FSU's Department of Information Technology Services (ITS)
Responsibilities
Workstation Management Services offers endpoint management services through secure baseline configurations in a one-to-many manner and provides campus IT professionals with secure remote support services.
Responsible for providing quality, effective, reliable, and responsive back-end support to ITS customers and University community at large for ITS services offered which impact compliance with University information security policies, payment card industry (PCI) security standards, NIST 800-171 security standards, and overall vulnerability management. Coordinate and translate needs and requirements into achievable and realistic long-term IT goals and strategies. Provide reporting mechanisms to key stakeholders such as ITS senior management and the Information Security and Privacy Office (ISPO).
Responsible for implementation and maintenance of services for workstation administration for both Windows and Mac systems. Coordinates implementation of, changes to, and daily operations of CTS departmental and university-wide services and subsystems.
Responsible for identifying vulnerabilities utilizing ITS standard tools. Remediation/mitigation and reporting of vulnerabilities within prescribed timelines per University and ITS policies, guidelines and processes pertaining to information security, vulnerability management and certain specific security standards, as applicable.
Coordinate with position manager/supervisor in programs which would disseminate information concerning information security policy making, workstation management and continuity of operations/disaster recovery.
Assist ITS, including CTS and ISPO, in development of procedures related to vulnerability management, PCI and NIST 800-171 activities. Assist ITS management in developing effective and efficient workstation management.
Telephone/personal/electronic communication with all FSU entities that implement ITS vulnerability management services and/or CTS departmental services, or access CTS services. Telephone/personal/electronic communication with other FSU entities and vendors as needed.
Assist in other duties, as required. A State vehicle, golf cart, or utility vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle.
Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, incident management, and vulnerability management. Appropriately utilizes associated tools in accordance with ITS standards.
Qualifications
Bachelor's degree or a high school diploma or equivalent and four years of experience. (Note: or a combination of post high school education and experience equal to four years.)
A valid Florida or Georgia driver's license or the ability to obtain one.
Preferred Qualifications
Ability to think critically and strategically. Experience with vulnerability management.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check .
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
This position is within FSU's Department of Information Technology Services (ITS)
Responsibilities
Workstation Management Services offers endpoint management services through secure baseline configurations in a one-to-many manner and provides campus IT professionals with secure remote support services.
Responsible for providing quality, effective, reliable, and responsive back-end support to ITS customers and University community at large for ITS services offered which impact compliance with University information security policies, payment card industry (PCI) security standards, NIST 800-171 security standards, and overall vulnerability management. Coordinate and translate needs and requirements into achievable and realistic long-term IT goals and strategies. Provide reporting mechanisms to key stakeholders such as ITS senior management and the Information Security and Privacy Office (ISPO).
Responsible for implementation and maintenance of services for workstation administration for both Windows and Mac systems. Coordinates implementation of, changes to, and daily operations of CTS departmental and university-wide services and subsystems.
Responsible for identifying vulnerabilities utilizing ITS standard tools. Remediation/mitigation and reporting of vulnerabilities within prescribed timelines per University and ITS policies, guidelines and processes pertaining to information security, vulnerability management and certain specific security standards, as applicable.
Coordinate with position manager/supervisor in programs which would disseminate information concerning information security policy making, workstation management and continuity of operations/disaster recovery.
Assist ITS, including CTS and ISPO, in development of procedures related to vulnerability management, PCI and NIST 800-171 activities. Assist ITS management in developing effective and efficient workstation management.
Telephone/personal/electronic communication with all FSU entities that implement ITS vulnerability management services and/or CTS departmental services, or access CTS services. Telephone/personal/electronic communication with other FSU entities and vendors as needed.
Assist in other duties, as required. A State vehicle, golf cart, or utility vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle.
Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, incident management, and vulnerability management. Appropriately utilizes associated tools in accordance with ITS standards.
Qualifications
Bachelor's degree or a high school diploma or equivalent and four years of experience. (Note: or a combination of post high school education and experience equal to four years.)
A valid Florida or Georgia driver's license or the ability to obtain one.
Preferred Qualifications
Ability to think critically and strategically. Experience with vulnerability management.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check .
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.