Network Voice Engineer

Role - Network Voice Engineer Location - St. Louis, MO(Onsite from Day 1) Full Time JD - Avaya + Cisco Should have 7+ years of experience in managing Avaya Aura technology. Handling CCT L2 / L3 / L4 tasks for Avaya Contact Center and Unified Technology. Preparing RCA and handling P1/P2/P3/P4 issues. Hands-on experience on Avaya Technologies like CM, SM, SMGR, SDM, ACR Hands-on experience on Avaya CM gateways like G450, G430, G650 Media gateways. Working understanding of Avaya Breeze, Avaya Contact Center Avaya Aura Routing ,Avaya aura Implementations & Servicing. Hands-on experience on various recording solutions Good understanding of protocols like SIP and H323, routing protocols, SNMP, MPLS, VRF, DNS, etc. Good understanding PSTN concepts like, TFN, DID, ANI, etc. Worked on routing Protocols Like Analog, Digital, SIP and H323, TCP,TLS Worked on Avaya Voice implementation Solution . Customer satisfaction approach. Campus Voice Network Design and Integration. Enterprise Avaya Voice Network Design and Implementation. Understanding of design concepts. Good Understanding of Cisco IPT like CUCM, CUC, Webex, Cloud technologies will be an added advantage. Working experience in Vendor, OEM will be an added advantage. Avaya Certification

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.