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Merit Coffee

Assistant Cafe Manager - Dallas

Merit Coffee, Dallas, Texas, United States, 75215

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Merit Coffee is searching for a tenacious Assistant Cafe Manager who is passionate about the pursuit of crafting the highest quality specialty coffee beverages, providing excellent service, and leading a team whose goal is to be an inspiring bright spot in the days of all of our customers. Our Assistant Cafe Managers are responsible for managing operations in our fast-growing company, solving problems, driving financial success, building great teams and creating the preferred meeting place in their communities.

Assistant Cafe Manager Responsibilities:

Welcome customers, inform them about specials or new items, answer questions, and accept orders and payments. Prepare specialty coffee drinks of the very highest quality as well as other beverages, baked goods and foods. Sell retail coffee and brewing equipment, highlight the differences between items and educate customers about brewing methods. Clean and restock work and dining areas, and sanitize equipment and utensils. Learn and teach brewing methods, beverage recipes, food preparation, and presentation techniques to improve coffee and food quality. Maintain coffee knowledge on current offerings and clearly communicate product information to customers. Update signage and displays to attract customers. Take inventory and replenish items in display cases, at tables, or behind the counter. Work as part of an enthusiastic, fun, high-energy team. Adhere to all food safety regulations and quality controls. Participate and attend staff offered trainings and cuppings. Represent brand through proper appearance and clean and well-organized bar. Store opener and closer which require additional duties and expectations. Role Model for brand. Assist the Cafe Manager with administrative duties including but not limited to ordering, scheduling, inventory, and more. Work alongside the Cafe Manager to lead and train the team. Performs other duties as required. Assistant Cafe Manager Requirements:

High School Diploma or equivalent Strong organizational and leadership skills Must hold a current Managers Food Handlers Certification. 3 years experience in food and beverage preparation, customer service, or managing a team preferred Training and willingness to pursue excellence in learning about drink preparation and food offerings Exceptional listening and communication skills Ability to walk, bend, and stand for extended periods Availability to work 40 hours per week, around peak hours, including nights, early mornings, weekends, and holidays An outgoing, polite, engaging personality Commitment to customer satisfaction and service excellence Willingness to work as part of a high-energy, efficient team in a fast-paced environment

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