Configuration Manager

Duration:

3+ months (with possible extensions) Work Setting:

Hybrid - Onsite Tuesdays & Thursdays (Austin, TX)

Required Qualifications: Must be available to work onsite in Austin, TX on

Tuesdays and Thursdays . 5+ years of experience with

ITIL configuration management

principles and best practices. 5+ years of experience in

developing and maintaining configuration management

processes and policies. 5+ years of experience with

CMDB platforms

such as BMC Helix, ServiceNow, or Atlassian. 4+ years of experience in

performing configuration audits

for accuracy, completeness, and compliance. 4+ years of experience verifying and auditing

Configuration Items (CIs)

against specifications. 3-5 years of experience as a

Configuration Manager

or similar ITSM leadership role. ITIL 4 Foundation certification

is required. Key Responsibilities:

nalyze and evaluate business systems and user requirements. lign system configurations with overall business strategies. Manage and maintain the

Configuration Management Database (CMDB) , ensuring accuracy of all Configuration Items (CIs). Develop and maintain the

Configuration Management Plan

(CMP). Coordinate with IT teams to implement and enforce configuration management practices. Define and manage

configuration identifications and change control . Conduct

regular reviews and audits

to ensure alignment with

HHS agency policies

and standards.