Tata Consultancy Services
Role: Client Partner - Energy Location options: Houston, TX
Roles & Responsibilities
The accountability for the Client Partner will include P&L growth, Customer Satisfaction, and Employee Satisfaction. All of sales, delivery, and operations teams for the account will roll up to the CP. • Define the long-term approach/ plan for the account and execute to the plan with quarterly and monthly KPIs. • Stakeholder Management - building and managing client relationships at the VP, and CXO level. • Accountable for quantified targets of Revenue growth, Order booking, Operating margin, Customer satisfaction, and Employee satisfaction • Work closely with customer-side decision makers for upselling and cross selling all service lines such as Application Development and Maintenance Services, IOT/Digital Engineering, BPO, Data, Analytics & AI, Enterprise Solutions, Infrastructure & cloud. • Sales and demand generation/capture through rigor in regular review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis. • Define and execute the account specific marketing plan for building new relationships and elevating the TCS brand. • Build alliance partnerships relevant to the account. • Lead the teams in generating opportunities and presenting proposals (proactive as well as responses to RFP/RFIs) • Manage and escalate (when necessary) to ensure fulfillment of resources to meet the revenue and delivery commitments. • Identifying and grooming team members into future leaders within the account and beyond. • Delivery management through scheduled engagement reviews between Customer(s) and Delivery leaders. • Interacting with Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices, and payments.
Qualifications: • Minimum years or professional experience of 15 years • Experience with rapid growth in accounts and experience in global delivery model. • Prior experience of managing a large P&L in a leadership role is a must. • Strong Oil and Gas Industry domain background • Ability to present at senior levels, and executive levels and navigating the multiple layers of organization of the customer. • Ability to work with different teams in various service lines and functions, across multiple time zones. • Ability to manage multi-cultural teams. • Be based in Houston but willing to travel to different client locations in US and abroad.
Salary Range: $147,000 - $230,000 a year
#LI-AD1
Roles & Responsibilities
The accountability for the Client Partner will include P&L growth, Customer Satisfaction, and Employee Satisfaction. All of sales, delivery, and operations teams for the account will roll up to the CP. • Define the long-term approach/ plan for the account and execute to the plan with quarterly and monthly KPIs. • Stakeholder Management - building and managing client relationships at the VP, and CXO level. • Accountable for quantified targets of Revenue growth, Order booking, Operating margin, Customer satisfaction, and Employee satisfaction • Work closely with customer-side decision makers for upselling and cross selling all service lines such as Application Development and Maintenance Services, IOT/Digital Engineering, BPO, Data, Analytics & AI, Enterprise Solutions, Infrastructure & cloud. • Sales and demand generation/capture through rigor in regular review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis. • Define and execute the account specific marketing plan for building new relationships and elevating the TCS brand. • Build alliance partnerships relevant to the account. • Lead the teams in generating opportunities and presenting proposals (proactive as well as responses to RFP/RFIs) • Manage and escalate (when necessary) to ensure fulfillment of resources to meet the revenue and delivery commitments. • Identifying and grooming team members into future leaders within the account and beyond. • Delivery management through scheduled engagement reviews between Customer(s) and Delivery leaders. • Interacting with Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices, and payments.
Qualifications: • Minimum years or professional experience of 15 years • Experience with rapid growth in accounts and experience in global delivery model. • Prior experience of managing a large P&L in a leadership role is a must. • Strong Oil and Gas Industry domain background • Ability to present at senior levels, and executive levels and navigating the multiple layers of organization of the customer. • Ability to work with different teams in various service lines and functions, across multiple time zones. • Ability to manage multi-cultural teams. • Be based in Houston but willing to travel to different client locations in US and abroad.
Salary Range: $147,000 - $230,000 a year
#LI-AD1