UNCLE Credit Union
ENTERPRISE APPLICATION ADMINISTRATOR
UNCLE Credit Union, Livermore, California, United States, 94551
UNCLE Credit Union has been recognized as the Best Credit Union in the East Bay for 7 consecutive years and has been voted a Top Workplace for 4 consecutive years (2022-2025). We are committed to innovation, service excellence, and empowering our members through technology.
Position Summary:
The Enterprise Application Administrator is responsible for the administration, maintenance, and optimization of UNCLE Credit Union's core business applications. This role focuses on ensuring the reliability, performance, and integration of enterprise systems that support credit union operations. The ideal candidate will have experience with Jack Henry technology solutions and a strong understanding of credit union systems, particularly Symitar.
Key Responsibilities:
Symitar Core System Administration: Manage and maintain the Symitar core processing system, including configuration, updates, and integration with third-party applications. Enterprise Content Management (ECM): Administer ECM platforms to ensure secure, efficient document storage, retrieval, and workflow automation. File Automation System Administration: Oversee file transfer and automation systems to support operational efficiency and data integrity across departments. Loan Origination System (LOS) Administration: Support and maintain the credit union's LOS, ensuring seamless integration with core and third-party systems. Teller Peripheral Equipment Support: Administer and troubleshoot teller-side hardware and software. Application Lifecycle Management: Coordinate application upgrades, patches, and testing. Collaborate with vendors and internal stakeholders to ensure smooth deployments. User Support & Training: Provide Tier 2/3 support for enterprise applications. Develop user documentation and deliver training as needed. Vendor Management: Liaise with application vendors to resolve issues, manage SLAs, and evaluate new solutions. Compliance & Audit Support: Ensure applications meet regulatory and audit requirements. Maintain documentation and support internal/external audits. Preferred Experience & Skills:
Experience in financial services application administration. Experience with financial institution core business applications. Experience with front and back-end application support and management. Familiarity with enterprise content management systems and loan origination platforms. Strong troubleshooting and analytical skills. Excellent communication and collaboration abilities. Ability to manage multiple priorities in a fast-paced environment. Education & Certifications:
High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Systems or related field preferred. Relevant certifications (e.g., Symitar Admin, Jack Henry training, etc.) are a plus. Compensation
$38-45/hr, DOE.
Benefits:
Competitive salary with performance-based and corporate bonuses. Comprehensive health, dental, and vision insurance. 401(k) with 4% employer match. Defined Benefit Plan-100% employer contribution. Professional development and career advancement opportunities.
Position Summary:
The Enterprise Application Administrator is responsible for the administration, maintenance, and optimization of UNCLE Credit Union's core business applications. This role focuses on ensuring the reliability, performance, and integration of enterprise systems that support credit union operations. The ideal candidate will have experience with Jack Henry technology solutions and a strong understanding of credit union systems, particularly Symitar.
Key Responsibilities:
Symitar Core System Administration: Manage and maintain the Symitar core processing system, including configuration, updates, and integration with third-party applications. Enterprise Content Management (ECM): Administer ECM platforms to ensure secure, efficient document storage, retrieval, and workflow automation. File Automation System Administration: Oversee file transfer and automation systems to support operational efficiency and data integrity across departments. Loan Origination System (LOS) Administration: Support and maintain the credit union's LOS, ensuring seamless integration with core and third-party systems. Teller Peripheral Equipment Support: Administer and troubleshoot teller-side hardware and software. Application Lifecycle Management: Coordinate application upgrades, patches, and testing. Collaborate with vendors and internal stakeholders to ensure smooth deployments. User Support & Training: Provide Tier 2/3 support for enterprise applications. Develop user documentation and deliver training as needed. Vendor Management: Liaise with application vendors to resolve issues, manage SLAs, and evaluate new solutions. Compliance & Audit Support: Ensure applications meet regulatory and audit requirements. Maintain documentation and support internal/external audits. Preferred Experience & Skills:
Experience in financial services application administration. Experience with financial institution core business applications. Experience with front and back-end application support and management. Familiarity with enterprise content management systems and loan origination platforms. Strong troubleshooting and analytical skills. Excellent communication and collaboration abilities. Ability to manage multiple priorities in a fast-paced environment. Education & Certifications:
High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Systems or related field preferred. Relevant certifications (e.g., Symitar Admin, Jack Henry training, etc.) are a plus. Compensation
$38-45/hr, DOE.
Benefits:
Competitive salary with performance-based and corporate bonuses. Comprehensive health, dental, and vision insurance. 401(k) with 4% employer match. Defined Benefit Plan-100% employer contribution. Professional development and career advancement opportunities.