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Mitchell Martin

BI Operations Manager

Mitchell Martin, Jersey City, New Jersey, United States, 07390

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Title:

BI Operations Manager

Location : Northeastern U.S. (Onsite) Employment Type:

Full Time

Compensation Pay Range:$77000-$130000/Yrs

Description • Responsible for managing the incident management process related to production issues across various analytical platforms. • Requires deep understanding of data warehousing and ETL processes, along with strong analytical and problem-solving skills. • Experience with business intelligence tools is essential. • Monitor reporting batches, handle user inquiries, and troubleshoot data quality incidents. • Work closely with business users and possess business analyst expertise. • Exhibit excellent communication skills and interact effectively.

Key Responsibilities • Implement a structured incident management process, including incident priority classification and post-incident reviews. • Ensure clear communication with stakeholders during incidents, providing status reports. • Identify automation opportunities for monitoring failures and system performance issues. • Orchestrate the change request process for production migrations, adhering to change management procedures. • Develop metrics and KPIs for reporting batches to track and analyze performance effectively. • Coordinate and oversee support resources to ensure seamless integration and efficient operations.

Qualifications • Minimum 3 years of experience in data warehousing/business intelligence/analytics and reporting systems. • Minimum 3 years of experience in relational and multi-dimensional data modeling. • Proficiency in SQL and query optimization. • Strong ability to analyze user requirements, make recommendations, and implement solutions. • Self-driven with the ability to troubleshoot and provide quick resolutions to issues. • Full project management and development life cycle experience. • Strong oral and written communication and presentation skills. • Ability to prioritize and execute in a high-pressured environment. • Bachelor's degree in Computer Science, Information Systems, or Computer Engineering.

Core Technologies • Business Intelligence Tools | Data Warehousing | ETL Processes | SQL | Relational and Dimensional Databases

Contact Information Nadine Ghabrial, NGhabrial@itmmi.com

Benefits Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks

EEO Statement Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement