Hyatt
Description:
Cheyenne Mountain Resort, Destination by Hyatt is seeking individuals with unmatched service. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Our mission is to care for people so they can be their best!
Cheyenne Mountain Resort opened in 1985 and sits on 25 acres of land. The 4-Star Full Service property is nestled in the lush greens of Southern Colorado Springs and oversees Impressive mountain views, along with exciting activities like golf, swimming, and tennis. These allow for the unique experience that you can only get at this resort.
Hourly Rate:
$17.00
Position Overview:
Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host.
Job Functions & Responsibilities:
Bringing your unique personality to our team of dedicated Front Office Hosts
Increasing guest satisfaction scores by creating connections with our guests
Taking ownership in providing a memorable experience - from checking in through to checking out
Taking care of internal as well as external phone calls
Addressing guest complaints and requests in a timely manner
Being pro-active in working towards achieving our team and hotel goals
Qualifications:
A true desire to satisfy the needs of others
Must be able to work in a fast-paced environment
Ability to work a flexible schedule during the week, including weekends and holidays from Memorial Day until Labor Day
Previous front desk agent experience is a plus
Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion
Full Time Benefits:
Medical/Dental/Vision Insurance
Health Savings Plan and Flexible Savings Plan withMedical Coverage
Colleague Discounted Room Rates
12 Complimentary RoomNights (based on availability)
Paid Time Off
2 Floating Holidays
8 Paid Holidays
Growth Opportunities
Referral Bonus
Recognition & Rewards
Basic Life Insurance
Sick Days
Friends & FamilyRoom Rates
401(k)?(Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)
Employee Stock Purchase Plan( ComplimentaryParking
ComplimentaryMealDuring Each Shift
Employee Assistance Program (EAP)
HyattPropertyRestaurant/Coffee Shop Discount
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Primary Location:
US-CO-Colorado Springs
Organization:
Cheyenne Mountain Resort
Pay Basis:
Hourly
Job Level:
Full-time
Job:
Front Office
Req ID:
COL004521
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Cheyenne Mountain Resort, Destination by Hyatt is seeking individuals with unmatched service. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Our mission is to care for people so they can be their best!
Cheyenne Mountain Resort opened in 1985 and sits on 25 acres of land. The 4-Star Full Service property is nestled in the lush greens of Southern Colorado Springs and oversees Impressive mountain views, along with exciting activities like golf, swimming, and tennis. These allow for the unique experience that you can only get at this resort.
Hourly Rate:
$17.00
Position Overview:
Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host.
Job Functions & Responsibilities:
Bringing your unique personality to our team of dedicated Front Office Hosts
Increasing guest satisfaction scores by creating connections with our guests
Taking ownership in providing a memorable experience - from checking in through to checking out
Taking care of internal as well as external phone calls
Addressing guest complaints and requests in a timely manner
Being pro-active in working towards achieving our team and hotel goals
Qualifications:
A true desire to satisfy the needs of others
Must be able to work in a fast-paced environment
Ability to work a flexible schedule during the week, including weekends and holidays from Memorial Day until Labor Day
Previous front desk agent experience is a plus
Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion
Full Time Benefits:
Medical/Dental/Vision Insurance
Health Savings Plan and Flexible Savings Plan withMedical Coverage
Colleague Discounted Room Rates
12 Complimentary RoomNights (based on availability)
Paid Time Off
2 Floating Holidays
8 Paid Holidays
Growth Opportunities
Referral Bonus
Recognition & Rewards
Basic Life Insurance
Sick Days
Friends & FamilyRoom Rates
401(k)?(Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)
Employee Stock Purchase Plan( ComplimentaryParking
ComplimentaryMealDuring Each Shift
Employee Assistance Program (EAP)
HyattPropertyRestaurant/Coffee Shop Discount
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Primary Location:
US-CO-Colorado Springs
Organization:
Cheyenne Mountain Resort
Pay Basis:
Hourly
Job Level:
Full-time
Job:
Front Office
Req ID:
COL004521
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.