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EVEXIAS

Facilities Guest Services Manager

EVEXIAS, Southlake, Texas, United States, 76092

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The Facilities Manager is responsible for overseeing the day-to-day operations and maintenance of our office building, ensuring a safe, comfortable, and efficient work environment for all employees and visitors. This role encompasses a wide range of responsibilities, including managing building systems, vendor relationships, space planning, health and safety compliance, budget management, and direct oversight of front desk reception services. The ideal candidate will be a proactive problem-solver with strong organizational and communication skills, and a commitment to providing excellent service. Responsibilities:

Building Operations & Maintenance:

• Manage and oversee all building systems, including HVAC, electrical, plumbing, fire suppression, security, and lighting, ensuring optimal performance and compliance with relevant codes. • Develop and implement preventative maintenance programs for all building equipment and infrastructure to minimize downtime and extend asset life. • Respond to and resolve maintenance requests and emergencies promptly and efficiently. • Conduct regular inspections of the building and grounds to identify and address maintenance needs, safety hazards, and areas for improvement. • Oversee the cleanliness and general upkeep of the building, including janitorial services, landscaping, and waste management.

Front Desk Reception Oversight:

• Manage and supervise front desk reception staff, including scheduling, training, performance reviews, and addressing any related issues. • Ensure the front desk operates efficiently, providing a welcoming and professional first point of contact for all visitors and callers. • Oversee visitor management systems, mail distribution, and general administrative support functions performed by the reception team. • Develop and implement reception protocols and procedures to enhance visitor experience and operational flow.

Vendor & Contractor Management:

• Source, evaluate, and manage relationships with external vendors and contractors (e.g., janitorial, security, HVAC, electricians, plumbers). • Negotiate contracts, review service agreements, and ensure adherence to scope of work and quality standards. • Monitor vendor performance and conduct regular reviews to ensure cost-effectiveness and service delivery.

Space Planning & Management:

• Collaborate with internal departments to assess space needs and develop efficient office layouts. • Manage office moves, reconfigurations, and new furniture installations. • Maintain accurate records of space utilization and seating arrangements.

Health, Safety & Security:

• Develop, implement, and enforce building safety procedures and emergency protocols (e.g., fire drills, evacuation plans). • Ensure compliance with all local, state, and federal health and safety regulations (OSHA, ADA, etc.). • Oversee building security systems, access control, and procedures to ensure a safe and secure environment. • Conduct safety training for employees as needed.

Budget & Financial Management:

• Develop and manage the annual facilities budget, tracking expenses and identifying cost-saving opportunities in partnership with the Finance department. • Obtain bids and proposals for projects and services, ensuring best value. • Approve invoices and manage purchase orders related to facilities operations.

Project Management:

• Oversee and manage facilities-related projects, including renovations, upgrades, and new installations, from conception to completion. • Coordinate with architects, engineers, and contractors to ensure projects are delivered on time and within budget.

Administrative & Reporting:

• Maintain accurate records of all facilities activities, including maintenance logs, service contracts, and safety inspections. • Prepare regular reports on facilities performance, budget status, and project progress. • Utilize facilities management software (CMMS) to track work orders and assets. Qualifications:

Education:

• Bachelor's degree in a related field preferred but not required. Relevant certifications (e.g., FMP, CFM) are a plus.

Experience:

• Minimum of 2-3 years of progressive experience in facilities management, with a significant portion in an office building environment. Experience managing a small team or administrative staff is highly desirable.

Technical Skills:

• Strong understanding of building systems (HVAC, electrical, plumbing, life safety). • Proficiency in using Computerized Maintenance Management Systems (CMMS) and Microsoft Office 365 Suite (Word, Excel, Outlook). • Knowledge of local building codes, safety regulations, and ADA compliance.

Soft Skills:

• Excellent communication (written and verbal), interpersonal, and negotiation skills. • Strong problem-solving and decision-making abilities • Highly organized with strong attention to detail and the ability to manage multiple priorities. • Proactive and resourceful with a "can-do" attitude. • Customer service oriented and able to build strong relationships with internal and external stakeholders. • Ability to work independently and as part of a team .

Disclaimer

This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization. The organization reserves the right to revise or change job responsibilities as the need arises.

Physical Requirements:

• Ability to walk, stand, climb stairs, and lift up to 50 pounds occasionally. • May require occasional work in various weather conditions or in noisy/dusty environments. • Ability to respond to emergencies outside of regular business hours as needed.

Comprehensive Benefits

We are committed to providing our employees with a robust benefits package designed to support their health, financial well-being, and work-life balance.

Health & Wellness



Medical, Dental, and Vision Insurance:

Comprehensive coverage options for employees and their families, with a choice of plans. • Wellness Programs: Initiatives and resources to promote healthy lifestyles.

Financial Security



Competitive Salary:

Regularly reviewed to ensure market competitiveness. • 401(k) Retirement Plan: With company match to help you save for your future.

Work-Life Balance & Development



Paid Time Off (PTO):

Generous accrual for vacation, personal days, and sick leave. •

Paid Holidays:

Observed company holidays. •

Professional Development:

Opportunities for training, workshops, and continuing education. •

Flexible Work Arrangements:

(e.g., remote work options, flextime, compressed work weeks – if applicable) To support work-life integration. •

Employee Discount Programs:

Special offers on products and services. Compensation: $55,000

• Building Operations & Maintenance:

• Manage and oversee all building systems, including HVAC, electrical, plumbing, fire suppression, security, and lighting, ensuring optimal performance and compliance with relevant codes. • Develop and implement preventative maintenance programs for all building equipment and infrastructure to minimize downtime and extend asset life.

• Respond to and resolve maintenance requests and emergencies promptly and efficiently.

• Conduct regular inspections of the building and grounds to identify and address maintenance needs, safety hazards, and areas for improvement.

• Oversee the cleanliness and general upkeep of the building, including janitorial services, landscaping, and waste management. Front Desk Reception Oversight:

• Manage and supervise front desk reception staff, including scheduling, training, performance reviews, and addressing any related issues.

• Ensure the front desk operates efficiently, providing a welcoming and professional first point of contact for all visitors and callers.

• Oversee visitor management systems, mail distribution, and general administrative support functions performed by the reception team.

• Develop and implement reception protocols and procedures to enhance visitor experience and operational flow.Vendor & Contractor Management:

• Source, evaluate, and manage relationships with external vendors and contractors (e.g., janitorial, security, HVAC, electricians, plumbers). • Negotiate contracts, review service agreements, and ensure adherence to scope of work and quality standards. • Monitor vendor performance and conduct regular reviews to ensure cost-effectiveness and service delivery. Space Planning & Management: • Collaborate with internal departments to assess space needs and develop efficient office layouts. • Manage office moves, reconfigurations, and new furniture installations. • Maintain accurate records of space utilization and seating arrangements.Health, Safety & Security: • Develop, implement, and enforce building safety procedures and emergency protocols (e.g., fire drills, evacuation plans). • Ensure compliance with all local, state, and federal health and safety regulations (OSHA, ADA, etc.).

• Oversee building security systems, access control, and procedures to ensure a safe and secure environment. • Conduct safety training for employees as needed.Budget & Financial Management: • Develop and manage the annual facilities budget, tracking expenses and identifying cost-saving opportunities in partnership with the Finance department.

• Obtain bids and proposals for projects and services, ensuring best value.

• Approve invoices and manage purchase orders related to facilities operations. Project Management:

• Oversee and manage facilities-related projects, including renovations, upgrades, and new installations, from conception to completion.

• Coordinate with architects, engineers, and contractors to ensure projects are delivered on time and within budget. Administrative & Reporting:

• Maintain accurate records of all facilities activities, including maintenance logs, service contracts, and safety inspections.

• Prepare regular reports on facilities performance, budget status, and project progress.

• Utilize facilities management software (CMMS) to track work orders and assets.

Compensation: $55,000 per year