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Facilities & Guest Services Manager

ZipRecruiter, Southlake, Texas, United States, 76092

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Job DescriptionJob Description

The Facilities Manager is responsible for overseeing the day-to-day operations and maintenance of our office building, ensuring a safe, comfortable, and efficient work environment for all employees and visitors. This role encompasses a wide range of responsibilities, including managing building systems, vendor relationships, space planning, health and safety compliance, budget management, and direct oversight of front desk reception services. The ideal candidate will be a proactive problem-solver with strong organizational and communication skills, and a commitment to providing excellent service.

Compensation:

$55,000

Responsibilities:

Job Summary:

We're searching for a warm, detail-oriented Office Hospitality & Facilities Manager to join our team. If you have a passion for creating an exceptional environment for guests and staff this could be the perfect fit for you!

In this unique role, you'll blend guest service with essential facilities maintenance, ensuring our space is always welcoming, pristine, and fully functional. Your experience as a manager will be invaluable as you oversee the day-to-day operations with a keen eye for cleanliness, and organization.

Responsibilities:

Office Hospitality & Guest Services

Greet and welcome all visitors—clients, vendors, and staff—with professionalism and warmth

Manage the front desk: phone lines, email inquiries, appointment scheduling, and visitor badges

Provide concierge-style support (e.g., directing guests, coordinating meeting room setups, arranging catering)

Facilities Management

Perform daily walkthroughs to identify maintenance, safety, or cleanliness issues

Coordinate and track routine maintenance and urgent repairs (HVAC, plumbing, electrical, life-safety systems)

Ensure trash, recycling, and common areas remain tidy and fully stocked

Inventory & Vendor Coordination

Oversee office, kitchen, and restroom supply inventories; place orders via procurement system

Maintain service contracts, schedule vendor visits, and verify completion of work

Partner with external contractors on larger projects (e.g., renovations, equipment installations)

Security & Compliance

Administer security badge issuance/deactivation and alarm system management

Enforce adherence to building codes, ADA requirements, and company safety policies

Respond to after-hours emergencies and coordinate with security or maintenance teams

Administration & Reporting

Keep detailed records: maintenance logs, safety inspections, service agreements

Generate monthly reports on facility health, hospitality metrics, and supply expenditures

Identify process improvements to enhance guest experience and facility efficiency

Qualifications:

Experience:

3–5 years in facilities management, hospitality, or office administration (corporate or healthcare/MedTech setting )

Technical Skills:

Proficiency with Microsoft Office 365; basic understanding of building systems (HVAC, electrical, plumbing)

H ospitable Demeanor:

Genuine customer-service mindset; ability to anticipate and exceed guest expectations

Organizational Excellence:

Strong attention to detail, effective multitasking, and reliable follow-through

Problem-Solving:

Resourceful, proactive, and able to work independently under minimal supervision

Communication:

Clear verbal and written skills; comfortable interacting with all levels of stakeholders

Disclaimer:

This description outlines the primary duties for the Office Hospitality & Facilities Manager role. Duties may evolve to meet organizational needs.

Qualifications:

Education:

Bachelor's degree in a related field but not required. Relevant certifications (e.g., FMP, CFM) are a plus.

Experience:

Minimum of 2-3 years of progressive experience in facilities management, with a significant portion in an office building environment.Experience managing a small team or administrative staff is highly desirable.

Technical Skills:

Strong understanding of building systems (HVAC, electrical, plumbing, life safety).

Proficiency in using Computerized Maintenance Management Systems (CMMS) and Microsoft Office 365 Suite (Word, Excel, Outlook).

Knowledge of local building codes, safety regulations, and ADA compliance.

Soft Skills:

Excellent communication (written and verbal), interpersonal, and negotiation skills.

Strong problem-solving and decision-making abilities

Highly organized with strong attention to detail and the ability to manage multiple priorities.

Proactive and resourceful with a "can-do" attitude.

Customer service oriented and able to build strong relationships with internal and external stakeholders.

Ability to work independently and as part of a team

.

Disclaimer

This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization. The organization reserves the right to revise or change job responsibilities as the need arises.

Physical Requirements:

Ability to walk, stand, climb stairs, and lift up to 50 pounds occasionally.

May require occasional work in various weather conditions or in noisy/dusty environments.

Ability to respond to emergencies outside of regular business hours as needed.

Comprehensive Benefits

We are committed to providing our employees with a robust benefits package designed to support their health, financial well-being, and work-life balance.

Health & Wellness

Medical, Dental, and Vision Insurance:

Comprehensive coverage options for employees and their families, with a choice of plans.

Wellness Programs:

Initiatives and resources to promote healthy lifestyles.

Financial Security

Competitive Salary:

Regularly reviewed to ensure market competitiveness.

401(k) Retirement Plan:

With company match to help you save for your future.

Work-Life Balance & Development

Paid Time Off (PTO):

Generous accrual for vacation, personal days, and sick leave.

Paid Holidays:

Observed company holidays.

Professional Development:

Opportunities for training, workshops, and continuing education.

Flexible Work Arrangements:

(e.g., remote work options, flextime, compressed work weeks – if applicable) To support work-life integration.

Employee Discount Programs:

Special offers on products and services.

About Company

EVEXIAS Health Solutions

is a leader in Medical Wellness, dedicated to transforming society’s understanding of health through advanced diagnostic tools, innovative therapies, and personalized treatment plans. Our vision is to profoundly impact the physical, mental, and spiritual well-being of our patients while ensuring this invaluable knowledge is available for future .

With a strong emphasis on superior staff, exceptional patient care, and cutting-edge wellness technologies, EVEXIAS continues to redefine what “much wellness” (the meaning of our Greek-inspired name) truly means. We are committed to delivering extraordinary wellness and prevention solutions with integrity, intelligence, and courage, in partnership with our patients and team members.

Our Mission:

To Transform the Practice of Medicine.