Hampton Inn Boston-Natick
The Guest Service Agent at Hampton Inn Boston-Natick is responsible for providing exceptional customer service to all guests, ensuring a positive experience during their stay at our hotel. They will handle check-ins and check-outs, answer guest inquiries, and assist with any needs they may have during their stay.
Responsibilities:
Check guests in and out efficiently and professionally
Answer phone calls and assist guests with any inquiries
Handle guest complaints and ensure satisfaction
Maintain a clean and organized front desk area
Coordinate with other hotel departments to ensure guest needs are met
Requirements:
Previous customer service experience preferred
Excellent communication and problem-solving skills
Ability to work a flexible schedule, including weekends and holidays
Attention to detail and ability to multitask
Benefits:
Competitive hourly pay of $17.75, paid bi-weekly
Medical, Dental, & Vision insurance
401(k)
Paid time off
Opportunities for career advancement
Discounted hotel stays
About the Company:
Hampton Inn Boston-Natick is a premier hotel located in Natick, MA. We pride ourselves on providing top-notch accommodations and exceptional service to all of our guests. Our team is dedicated to creating a welcoming and comfortable environment for visitors, and we are looking for friendly and dedicated individuals to join us in providing a memorable experience for our guests.
Responsibilities:
Check guests in and out efficiently and professionally
Answer phone calls and assist guests with any inquiries
Handle guest complaints and ensure satisfaction
Maintain a clean and organized front desk area
Coordinate with other hotel departments to ensure guest needs are met
Requirements:
Previous customer service experience preferred
Excellent communication and problem-solving skills
Ability to work a flexible schedule, including weekends and holidays
Attention to detail and ability to multitask
Benefits:
Competitive hourly pay of $17.75, paid bi-weekly
Medical, Dental, & Vision insurance
401(k)
Paid time off
Opportunities for career advancement
Discounted hotel stays
About the Company:
Hampton Inn Boston-Natick is a premier hotel located in Natick, MA. We pride ourselves on providing top-notch accommodations and exceptional service to all of our guests. Our team is dedicated to creating a welcoming and comfortable environment for visitors, and we are looking for friendly and dedicated individuals to join us in providing a memorable experience for our guests.