Children's National Hospital
Program Manager - Financial Clearance
Children's National Hospital, Silver Spring, Maryland, United States, 20900
The Program Manager will participate to plan, implement, manage and evaluate service/department activities for Children's National Medical Center in accordance with accepted national standards and administrative policies.
Qualifications: Minimum Education Bachelor's Degree (Required) Or Master's Degree (Preferred)
Minimum Work Experience 5 years of related experience (Required)
Functional Accountabilities Program Management & Development Assist in development, implementation and evaluation of services, programs, policies and procedures, and performance standards to achieve goals. Assist in the development, evaluation and implementation of new ventures, services and partnerships. Create project plans with milestones, deliverables, and accountability assignments. Implement strategic initiatives through management of day to day program operations; troubleshoot operational issues and develop action plans to resolve. Collaborate on significant operational/issues/barriers. Budget and Financial Management
Prepare documentation and projections to support the operating and capital budget planning process. Evaluate and recommend purchase of new equipment needed to maximize productivity and quality of care. Implement actions to facilitate meeting budget requirements and administer programs within budgetary guidelines. Monitor monthly performance reports and budget variances and resolve discrepancies as needed. Evaluate reimbursement and denial trends and develop and implement action plans to address issues. Business Acumen and Managing Results
Understand key financial and budgetary principles and apply and incorporate them into management planning and decision making. Understand organization's business environment (e.g. regulatory bodies, strategic alliances, community partnerships, etc.). Develop and continually monitor budgets, fiscal performance and resource allocation. Anticipate future strategic, operational and financial trends and consequences in the market place. Safety
Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational Accountabilities Change Management
Energize stakeholders and sustain commitment to change in approaches, processes and strategies. Maintain a positive environment during the course of change, remaining alert to issues. Use analysis, judgment, and experience to identify the root causes of problems and develop appropriate strategies to resolve. Organizational Commitment/Identification
Partner in the mission and upholds the core principles of the organization Committed to diversity and recognizes value of cultural ethnic differences Demonstrate personal and professional integrity Maintain confidentiality at all times Customer Service
Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication
Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving
Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility
Use resources efficiently Search for less costly ways of doing things Organizational Accountabilities (Staff) Organizational Commitment/Identification Teamwork/Communication Performance Improvement/Problem-solving Cost Management/Financial Responsibility Safety
Qualifications: Minimum Education Bachelor's Degree (Required) Or Master's Degree (Preferred)
Minimum Work Experience 5 years of related experience (Required)
Functional Accountabilities Program Management & Development Assist in development, implementation and evaluation of services, programs, policies and procedures, and performance standards to achieve goals. Assist in the development, evaluation and implementation of new ventures, services and partnerships. Create project plans with milestones, deliverables, and accountability assignments. Implement strategic initiatives through management of day to day program operations; troubleshoot operational issues and develop action plans to resolve. Collaborate on significant operational/issues/barriers. Budget and Financial Management
Prepare documentation and projections to support the operating and capital budget planning process. Evaluate and recommend purchase of new equipment needed to maximize productivity and quality of care. Implement actions to facilitate meeting budget requirements and administer programs within budgetary guidelines. Monitor monthly performance reports and budget variances and resolve discrepancies as needed. Evaluate reimbursement and denial trends and develop and implement action plans to address issues. Business Acumen and Managing Results
Understand key financial and budgetary principles and apply and incorporate them into management planning and decision making. Understand organization's business environment (e.g. regulatory bodies, strategic alliances, community partnerships, etc.). Develop and continually monitor budgets, fiscal performance and resource allocation. Anticipate future strategic, operational and financial trends and consequences in the market place. Safety
Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational Accountabilities Change Management
Energize stakeholders and sustain commitment to change in approaches, processes and strategies. Maintain a positive environment during the course of change, remaining alert to issues. Use analysis, judgment, and experience to identify the root causes of problems and develop appropriate strategies to resolve. Organizational Commitment/Identification
Partner in the mission and upholds the core principles of the organization Committed to diversity and recognizes value of cultural ethnic differences Demonstrate personal and professional integrity Maintain confidentiality at all times Customer Service
Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication
Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving
Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility
Use resources efficiently Search for less costly ways of doing things Organizational Accountabilities (Staff) Organizational Commitment/Identification Teamwork/Communication Performance Improvement/Problem-solving Cost Management/Financial Responsibility Safety