JCW Group
Posted: 24/03/2025 Location: Houston, Texas, United States Salary: €105000 Job type: Permanent/Fixed Term
Catalyst Life Sciences is currently partnered with a large and fast growing pharma company for their Houston, TX facility. Ideal candidates should be coming from a project management background with a proven record of customer service optimization.
Day to day you will:
Lead initiatives to improve pharmacy ops and customer service efficiency by optimizing workflows, improving processes, and ensuring effective team coordination. Drive data-driven improvements by collaborating with department leaders to streamline operations, enhance customer service, and resolve challenges. Implement continuous process enhancements, develop dashboards and reports, and refine Standard Operating Procedures to improve transparency and decision-making. Ensure effective training, communication, and compliance with pharmacy regulations while collaborating with key departments such as Sales, Legal, IT, and Marketing. To be successful you should have:
8+ years of experience in project management or customer service ops, with a proven record of driving efficiency and delivering results. A Bachelor's degree in business administration, operations management, or a related field Excels in process optimization, problem-solving, and resource management while fostering collaboration and accountability across teams.
Apply Now
Catalyst Life Sciences is currently partnered with a large and fast growing pharma company for their Houston, TX facility. Ideal candidates should be coming from a project management background with a proven record of customer service optimization.
Day to day you will:
Lead initiatives to improve pharmacy ops and customer service efficiency by optimizing workflows, improving processes, and ensuring effective team coordination. Drive data-driven improvements by collaborating with department leaders to streamline operations, enhance customer service, and resolve challenges. Implement continuous process enhancements, develop dashboards and reports, and refine Standard Operating Procedures to improve transparency and decision-making. Ensure effective training, communication, and compliance with pharmacy regulations while collaborating with key departments such as Sales, Legal, IT, and Marketing. To be successful you should have:
8+ years of experience in project management or customer service ops, with a proven record of driving efficiency and delivering results. A Bachelor's degree in business administration, operations management, or a related field Excels in process optimization, problem-solving, and resource management while fostering collaboration and accountability across teams.
Apply Now