City Utilities of Springfield, MO
SpringNet Network Engineer I,II,III
City Utilities of Springfield, MO, Springfield, Missouri, us, 65897
Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go.
Salary:
SpringNet Network Engineer I: Grade 58 Minimum: $1,571.71/ week Midpoint: $1,964.65
SpringNet Network Engineer II: Grade 59 Minimum: $1,797.18/ week Midpoint: $2,246.46 SpringNet Network Engineer III: Grade 60 Minimum: $2,014.65/ week Midpoint: $2,568.68
Work Schedule: 8:00 a.m. - 5:00 p.m., Monday - Friday
Job Description:
PURPOSE OF POSITION:
SpringNet Network Engineer I, II, and III Under the direction of the Manager-SpringNet Network Architecture and Support or designee, is responsible for the operation of broadband Ethernet networks, security monitoring, and Internet services and its associated infrastructure operations. This includes, but is not limited to routers, switches, WDM/ROADM optical networks, network servers/virtual machines, storage area networks, firewalls, network security and network performance monitoring systems. Administration and design of MPLS/VPLS, OSPF and multi-homed BGP protocols. May help to identify, create, and maintain network tools. May assist in the planning, design, installation, and configuration of Ethernet and wireless networks and their associated support servers. SpringNet Network Engineer II and III Is responsible for the security and efficient operation of the networks and Internet services that serve the areas business community and critical infrastructure. Continue towards mastery of network design principles and deep understanding of optical networks concepts. Will utilize advanced skills to identify, help create and maintain network tools. Will plan, design, monitor the installation, and configuration of optical, ethernet and wireless networks and associated servers and services. Provides mentoring opportunities for network personnel and acts as technical lead for infrastructure.
SpringNet Network Engineer III Mastery of network design principles and deep understanding of optical networks concepts.
ESSENTIAL JOB FUNCTIONS:
SpringNet Network Engineer I, II, and III **The SpringNet Network Engineer II and III assumes greater responsibility and accountability for all job functions.
1. Assists with development and planning for monitoring, measuring, and evaluating customer services and community network infrastructure.
2. Assists with the development of network systems as strategic services to help SpringNet meet its strategic goals.
3. Assists with the analysis for expansion or change of enterprise computer and server equipment. May be required to make formal presentations for business solutions.
4. Provides more advanced trouble shooting skills for performance related problems and advises appropriate parties on corrective measures.
5. Provides technical assistance for all SpringNet services.
6. Documents SpringNet systems and processes. Documentation must be capable of providing critical information for knowledge transfer and business continuation.
7. First level escalation responsible for the restoration of the Ethernet network, servers, and network security related service outages.
8. Supports and maintains SpringNet security policies.
9. Administration of MPLS/VPLS, OSPF, and multi-homed BGP protocols.
10. Administration of WDM/ROADM optical networks, network servers/virtual machines, firewalls, and network security.
11. Administration of Internet Resource Records (IRR) and regional Internet registry ARIN.
12. Administration of CALEA Lawful Intercept (LI) and Department of Homeland Security (DHS) Cybersecurity & Infrastructure Security Agency (CISA) in regards to critical infrastructure.
13. Performs other related duties as required or assigned by management.
**For a detailed description of all job responsibilities, please reach out to Recruitment at 417-831-8460.
QUALIFICATIONS:
Education and Experience:
Bachelor's degree from an accredited college or university with a major in Computer Science, Electrical Engineering, Mathematics, or a related field is required. Exceptional network engineering experience and networking certifications may be considered in lieu of the bachelor's degree on a year-for-year basis. Must have networking knowledge in DNS, SNMP, OSPF, BGP, network security, and associated protocols.
SpringNet Network Engineer I One-year recent responsibility for progressive high availability network administration and operations experience required, including enterprise server experience utilizing Active Directory Management, Windows/Linux Server management/deployment, and virtualization such as VMware. Must have advanced experience designing, deploying, troubleshooting and maintaining Ethernet networks, configuring routers, and layer 2/3 switches. WDM and optical network experience preferred.
SpringNet Network Engineer II In addition to the requirements of the SpringNet Network Engineer I, a SpringNet Network Engineer II must have three years recent responsibility for progressive high availability network design, administration and operations experience. Must have advanced networking abilities in DNS, SNMP, OSPF, BGP, network security, and associated protocols. Familiarity with administration of Internet Resource Records (IRR) and regional Internet registry ARIN is required. Familiarity with broadband provider administration expectations of CALEA Lawful Intercept (LI) and Department of Homeland Security (DHS) Cybersecurity & Infrastructure Security Agency (CISA) regarding critical infrastructure is preferred.
SpringNet Network Engineer III In addition to the requirements of the SpringNet Network Engineer II, a SpringNet Network Engineer III must have six years recent responsibility for progressive high availability network design, administration and operations experience. Competency in administration of Internet Resource Records (IRR) and regional Internet registry ARIN is required.
Licensing/Certification:
• Progress toward certification such as CCNP/CCDP, CCIE/CCDE, or other is preferred. • Must have a valid driver's license (minimum Class F).
SpringNet Network Engineer II and III: Advanced IT certifications are preferred of those mentioned above.
Knowledge, Skills, and Abilities: **Skills and abilities are expected to increase as the employee gains experience and progresses to higher classifications. • Self-directed, leads by example, assists others in gaining knowledge, and is accountable for providing cross training. • Maintain adherence to all company policies. • Excellent oral and written presentation skills. • Good telephone skills. • Possess demonstrated abilities in meeting deadlines and scheduling of work for timely completion.
• Ability to: o Establish priorities and be well organized (goal and project oriented). o Communicate clearly and concisely. o Manage enterprise network equipment such as routers, switches, wireless access points, and firewalls. o Quickly learn and become familiar with technical subjects is essential. o Successfully navigate various electronic programs including but not limited to Microsoft Office Suites, other applicable information technology applications, and self-service platforms. • Working knowledge of: o Virtual computing environments including VMWare. o Storage Area Networks and associated backup requirements. o Windows, Linux server operating systems. o Computer networks, peripheral equipment, system software, personal computers, and communication networks is required.
Physical Requirements:
Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication is required. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required. Must be able to lift 25 lbs.
Working Conditions:
Normal office environment. May require occasional late hours and weekend work.
Miscellaneous Requirements:
• Must be able to work successfully with diverse groups of people. • Employee must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.
TESTING
Testing may be required.
EEO
City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status. Learn more about CU and EEO.
Salary:
SpringNet Network Engineer I: Grade 58 Minimum: $1,571.71/ week Midpoint: $1,964.65
SpringNet Network Engineer II: Grade 59 Minimum: $1,797.18/ week Midpoint: $2,246.46 SpringNet Network Engineer III: Grade 60 Minimum: $2,014.65/ week Midpoint: $2,568.68
Work Schedule: 8:00 a.m. - 5:00 p.m., Monday - Friday
Job Description:
PURPOSE OF POSITION:
SpringNet Network Engineer I, II, and III Under the direction of the Manager-SpringNet Network Architecture and Support or designee, is responsible for the operation of broadband Ethernet networks, security monitoring, and Internet services and its associated infrastructure operations. This includes, but is not limited to routers, switches, WDM/ROADM optical networks, network servers/virtual machines, storage area networks, firewalls, network security and network performance monitoring systems. Administration and design of MPLS/VPLS, OSPF and multi-homed BGP protocols. May help to identify, create, and maintain network tools. May assist in the planning, design, installation, and configuration of Ethernet and wireless networks and their associated support servers. SpringNet Network Engineer II and III Is responsible for the security and efficient operation of the networks and Internet services that serve the areas business community and critical infrastructure. Continue towards mastery of network design principles and deep understanding of optical networks concepts. Will utilize advanced skills to identify, help create and maintain network tools. Will plan, design, monitor the installation, and configuration of optical, ethernet and wireless networks and associated servers and services. Provides mentoring opportunities for network personnel and acts as technical lead for infrastructure.
SpringNet Network Engineer III Mastery of network design principles and deep understanding of optical networks concepts.
ESSENTIAL JOB FUNCTIONS:
SpringNet Network Engineer I, II, and III **The SpringNet Network Engineer II and III assumes greater responsibility and accountability for all job functions.
1. Assists with development and planning for monitoring, measuring, and evaluating customer services and community network infrastructure.
2. Assists with the development of network systems as strategic services to help SpringNet meet its strategic goals.
3. Assists with the analysis for expansion or change of enterprise computer and server equipment. May be required to make formal presentations for business solutions.
4. Provides more advanced trouble shooting skills for performance related problems and advises appropriate parties on corrective measures.
5. Provides technical assistance for all SpringNet services.
6. Documents SpringNet systems and processes. Documentation must be capable of providing critical information for knowledge transfer and business continuation.
7. First level escalation responsible for the restoration of the Ethernet network, servers, and network security related service outages.
8. Supports and maintains SpringNet security policies.
9. Administration of MPLS/VPLS, OSPF, and multi-homed BGP protocols.
10. Administration of WDM/ROADM optical networks, network servers/virtual machines, firewalls, and network security.
11. Administration of Internet Resource Records (IRR) and regional Internet registry ARIN.
12. Administration of CALEA Lawful Intercept (LI) and Department of Homeland Security (DHS) Cybersecurity & Infrastructure Security Agency (CISA) in regards to critical infrastructure.
13. Performs other related duties as required or assigned by management.
**For a detailed description of all job responsibilities, please reach out to Recruitment at 417-831-8460.
QUALIFICATIONS:
Education and Experience:
Bachelor's degree from an accredited college or university with a major in Computer Science, Electrical Engineering, Mathematics, or a related field is required. Exceptional network engineering experience and networking certifications may be considered in lieu of the bachelor's degree on a year-for-year basis. Must have networking knowledge in DNS, SNMP, OSPF, BGP, network security, and associated protocols.
SpringNet Network Engineer I One-year recent responsibility for progressive high availability network administration and operations experience required, including enterprise server experience utilizing Active Directory Management, Windows/Linux Server management/deployment, and virtualization such as VMware. Must have advanced experience designing, deploying, troubleshooting and maintaining Ethernet networks, configuring routers, and layer 2/3 switches. WDM and optical network experience preferred.
SpringNet Network Engineer II In addition to the requirements of the SpringNet Network Engineer I, a SpringNet Network Engineer II must have three years recent responsibility for progressive high availability network design, administration and operations experience. Must have advanced networking abilities in DNS, SNMP, OSPF, BGP, network security, and associated protocols. Familiarity with administration of Internet Resource Records (IRR) and regional Internet registry ARIN is required. Familiarity with broadband provider administration expectations of CALEA Lawful Intercept (LI) and Department of Homeland Security (DHS) Cybersecurity & Infrastructure Security Agency (CISA) regarding critical infrastructure is preferred.
SpringNet Network Engineer III In addition to the requirements of the SpringNet Network Engineer II, a SpringNet Network Engineer III must have six years recent responsibility for progressive high availability network design, administration and operations experience. Competency in administration of Internet Resource Records (IRR) and regional Internet registry ARIN is required.
Licensing/Certification:
• Progress toward certification such as CCNP/CCDP, CCIE/CCDE, or other is preferred. • Must have a valid driver's license (minimum Class F).
SpringNet Network Engineer II and III: Advanced IT certifications are preferred of those mentioned above.
Knowledge, Skills, and Abilities: **Skills and abilities are expected to increase as the employee gains experience and progresses to higher classifications. • Self-directed, leads by example, assists others in gaining knowledge, and is accountable for providing cross training. • Maintain adherence to all company policies. • Excellent oral and written presentation skills. • Good telephone skills. • Possess demonstrated abilities in meeting deadlines and scheduling of work for timely completion.
• Ability to: o Establish priorities and be well organized (goal and project oriented). o Communicate clearly and concisely. o Manage enterprise network equipment such as routers, switches, wireless access points, and firewalls. o Quickly learn and become familiar with technical subjects is essential. o Successfully navigate various electronic programs including but not limited to Microsoft Office Suites, other applicable information technology applications, and self-service platforms. • Working knowledge of: o Virtual computing environments including VMWare. o Storage Area Networks and associated backup requirements. o Windows, Linux server operating systems. o Computer networks, peripheral equipment, system software, personal computers, and communication networks is required.
Physical Requirements:
Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication is required. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required. Must be able to lift 25 lbs.
Working Conditions:
Normal office environment. May require occasional late hours and weekend work.
Miscellaneous Requirements:
• Must be able to work successfully with diverse groups of people. • Employee must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.
TESTING
Testing may be required.
EEO
City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status. Learn more about CU and EEO.