Serena and Lily
Returns Quality Associate
Rincon, GA
Serena & Lily is seeking a motivated and detail-oriented
Returns Quality Associate
to join our operations team. In this role, you'll be responsible for processing customer returned goods and ensuring they meet Serena & Lily's high standards before returning them to inventory. You will inspect, clean, repack, restore, rework, and sort products in a fast-paced, team-driven environment. This position requires a keen eye for detail and a passion for excellence.
RESPONSIBILITIES: Receive and process returned merchandise efficiently Inspect products for defects or damage and determine eligibility for rework Repackage, clean, and restore products to meet brand quality standards Sort and categorize returned goods for inventory, rework, or disposal Conduct quality checks and document audit results Use basic hand tools and cleaning equipment safely and effectively Collaborate with team members to meet daily production and quality goals Maintain a clean, safe, and organized work environment Follow all Serena & Lily safety policies and warehouse protocols QUALFICATIONS:
High school diploma or equivalent preferred Previous warehouse, returns, reverse logistics or quality assurance experience is a plus Ability to use basic tools such as box cutters, screwdrivers, and handheld equipment Strong attention to detail with a commitment to quality Dependable, self-motivated, and team-oriented Comfortable working in a fast-paced, physical environment Physical Requirements :
Ability to lift and move heavy items (up to 50 lbs.) as needed. Capability to stand for extended periods and perform repetitive motions involved in repair tasks. COMPENSATION:
$20/hr Employee discounts on Serena & Lily products. A supportive and creative work environment.
Rincon, GA
Serena & Lily is seeking a motivated and detail-oriented
Returns Quality Associate
to join our operations team. In this role, you'll be responsible for processing customer returned goods and ensuring they meet Serena & Lily's high standards before returning them to inventory. You will inspect, clean, repack, restore, rework, and sort products in a fast-paced, team-driven environment. This position requires a keen eye for detail and a passion for excellence.
RESPONSIBILITIES: Receive and process returned merchandise efficiently Inspect products for defects or damage and determine eligibility for rework Repackage, clean, and restore products to meet brand quality standards Sort and categorize returned goods for inventory, rework, or disposal Conduct quality checks and document audit results Use basic hand tools and cleaning equipment safely and effectively Collaborate with team members to meet daily production and quality goals Maintain a clean, safe, and organized work environment Follow all Serena & Lily safety policies and warehouse protocols QUALFICATIONS:
High school diploma or equivalent preferred Previous warehouse, returns, reverse logistics or quality assurance experience is a plus Ability to use basic tools such as box cutters, screwdrivers, and handheld equipment Strong attention to detail with a commitment to quality Dependable, self-motivated, and team-oriented Comfortable working in a fast-paced, physical environment Physical Requirements :
Ability to lift and move heavy items (up to 50 lbs.) as needed. Capability to stand for extended periods and perform repetitive motions involved in repair tasks. COMPENSATION:
$20/hr Employee discounts on Serena & Lily products. A supportive and creative work environment.