ServiceNow Developer

Critical requirement - The developer should have experience in SNOW development and integration with AWS cloud • ServiceNow Implementation Specialist certification is preferred • Good understanding of ServiceNow tool functions - both frontend and backend operations • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features • Knowledge of ITIL Foundations best practices (certification preferred) • t least 3-5 years of experience as ServiceNow Developer and 1-2 years Administration • Experience developing on the ServiceNow platform, including the creation and customization of the core modules Incident, Problem, Change, Service Requests (workflow, client side scripting, ACLs, business rules) • Configuration management experience including optimizing CMDB • Experience in Configuration of the tool to onboard Biogen Business applications into ServiceNow. The applications will be either on-prem, AWS or Azure • Configure Workflows • Experience in Customizations - backend integrations to products like Turbot, CMDB and AWS through APIs • Forms Creation in ServiceNow o Forms for Office 365, Sharepoint and MPP (some examples) • Experience in AWS intergration for various services (say EC2, EFS). ServiceNow will become front end for AWS and Azure - Added advantage • Understanding of executing projects in GxP environment • ssist testing team on the functionalities to be tested

Additional skill Requirements •

JavaScript development and debugging (2-3 years) • Software development experience (3-5 years minimum) • Business workflow design and debugging • Experience Utilize Agile/Scrum or other development methodology • ITSM experience and knowledge • Excellent analytical and problem-solving skills to resolve technical issues • Excellent communication and teamwork skills • Critical thinking, problem-solving and troubleshooting skills • Demonstrated aptitude for learning new technologies quickly