Seattle University
Associate Director of Admissions-Slate CRM
Seattle University, Seattle, Washington, us, 98127
Associate Director of Admissions-Slate CRM Join to apply for the
Associate Director of Admissions-Slate CRM
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Seattle University Associate Director of Admissions-Slate CRM 1 day ago Be among the first 25 applicants Join to apply for the
Associate Director of Admissions-Slate CRM
role at
Seattle University Associate Director of Admissions-Slate CRM
Please ensure you read the below overview and requirements for this employment opportunity completely.
Seattle University
Associate Director of Admissions-Slate CRM
FLSA Status : Exempt
Market Reference Range (MRR) : 9
Months Per Year : 12
Employment Status : Full-Time
Work Model:
On-site
Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.
Seattle University's Core Competencies
Effective Team Collaboration : Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.
Emotionally Intelligent Communication : Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.
Ethics and Integrity : Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.
Flexibility and Innovation : Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.
Mindful Inclusion : Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.
Outcomes-Driven Orientation : Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.
Position Description
Reporting to the Senior Associate Director of Admissions Operations, the Associate Director of Admissions - Slate CRM serves as a strategic systems analyst and technical lead for the university's undergraduate admissions CRM environment. This role provides hands-on troubleshooting in Slate, Slate user training, and Slate technical support while collaborating with campus partners to improve system functionality, reporting, and data integration. The role requires a blend of enrollment process expertise, strong data acumen, and the ability to translate business needs into scalable, automated technical solutions.
Essential Functions
CRM Management - 50%
Serve as a functional expert and Slate Captain for Technolutions Slate, leading system design, maintenance, and optimization aligned with strategic enrollment goals.
Lead annual cycle preparation, including updates to forms, rules, application logic, and user interfaces.
Gather and translate business needs into technical requirements, collaborating with stakeholders to develop scalable solutions such as workflows, portals, dashboards, automations, and data integrations that enhance recruitment and admissions operations.
Support evolving recruitment, application, and yield strategies by designing features that advance CRM usage beyond industry standards.
Maintain and enhance daily CRM operations (e.g., event management, querying, form development, and data uploads), ensuring data integrity and consistent user experiences.
Provide hands-on troubleshooting and first-level support for CRM-related issues, collecting details, diagnosing problems, managing user expectations, and escalating urgent or complex cases as needed. Work closely with campus partners and IT services to resolve system and application issues, ensuring a smooth user experience.
Monitor and resolve data errors with strong attention to detail and confidentiality.
Develop, maintain, and update portal experiences for prospective and incoming students, internal staff, and other key stakeholders.
Advise on system capabilities, limitations, and best practices while working closely with the Sr. Associate Director to optimize recruitment and marketing technologies.
Reporting and Data - 30%
Develop, test, and validate queries, reports, and dashboards with a consistent focus on accuracy and efficiency.
Support data-driven initiatives by identifying missing or critical data points, recommending improvements to data collection methods, and enhancing field structures and prompt logic within the CRM.
In collaboration with the Sr. Associate Director, analyze, map, and import data into and out of Slate on a regular basis, including the Common Application, test scores, external vendors, and other offices.
Collaborate with the Sr. Associate Director to maintain data integrity and quality by proactively identifying and resolving issues, validating reports, and implementing processes that support long-term system reliability and accurate data flow.
Respond to ad hoc data and query requests from leadership and partner departments, ensuring clarity, consistency, and responsiveness to strategic priorities.
Collaborate with the Sr. Associate Director and campus stakeholders to evaluate data needs, manage access protocols, and maintain documentation for recurring and customized data deliverables.
Update and maintain inquiry and applicant records.
Other Duties - 20%
Develop and maintain comprehensive documentation of Slate processes, configurations, and data workflows to support transparency, training, and system continuity.
Provide user support and training resources for staff across functional areas with varying technical skill levels, promoting consistent and effective use of Slate and related systems.
Collaborate with IT and institutional partners to maintain smooth data integration across platforms, troubleshoot technical issues, and support system enhancements.
Continuously assess and refine operational processes to improve efficiency, reduce manual work, and align with best practices in admissions technology.
Contribute to cross-functional enrollment initiatives by assisting with system support for recruitment events, communication flows, and admissions cycle milestones.
Supervise 4-6 student employees on task-specific projects, ensuring clear direction and quality outcomes.
Assist with preparation, execution, and staffing of major on-campus admissions events and other institutional initiatives as needed.
Provide backup support for file evaluation, communications deployment, or other operational functions during peak times or staff absences.
Perform other related duties as requested.
Qualifications
Bachelor's degree in a relevant field and three or more years of professional experience, or an equivalent combination of education and experience sufficient to perform the essential job functions. Commitment to diversity, equity, inclusion, and the success of diverse student populations. Demonstrated ability to understand and navigate complex relational databases and write advanced data queries. At least 2 years of experience with Technolutions Slate or a similar Customer Relationship Management (CRM) system. Working knowledge of SQL and HTML. Experience working in a Student Information System (preferably Ellucian Colleague). Demonstrated initiative and problem-solving ability while working independently. Excellent verbal, written, and interpersonal communication skills. High adaptability and comfort with change, interruptions, and shifting priorities.
Preferred Qualifications
Advanced proficiency in HTML and SQL. Experience with both transfer and first-year undergraduate admissions. Supervisory experience, particularly managing student staff or operational roles. Experience designing and delivering end-user training or technical documentation. Experience translating business requirements into technical specifications. Experience as a Slate Captain or possess a Slate Certified credential.
Application Instructions
Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.
Compensation At a Glance
Salary Range: $85,000 - $90,000
Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate's gender or any other protected status.
Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.
Benefits At a Glance
Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/
Seattle University 901 12th Avenue Seattle, WA 98122
Connect With Us
To apply, please visit: https://seattleu.csod.com/ux/ats/careersite/8/home/requisition/2900?c=seattleu
Copyright 2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-594259302f5c2345b38ba5a6586597c9Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionEducation and Training IndustriesHigher Education Referrals increase your chances of interviewing at Seattle University by 2x Get notified about new Associate Director of Admissions jobs in
Seattle, WA . Seattle, WA $4,506.00-$5,300.00 4 months ago Admissions Counselor - ( Staff | Undergraduate Admissions | req2819 ) Seattle, WA $52,000.00-$54,000.00 1 month ago Senior Assistant Director - First-Year RecruitmentSenior Assistant Director of Fine Arts & Performance Recruitment Seattle, WA $68,000.00-$73,000.00 2 months ago Custodial Worker - INTERNAL OPENING FOR CURRENT KSU AFSCME EMPLOYEES ONLY We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Associate Director of Admissions-Slate CRM
role at
Seattle University Associate Director of Admissions-Slate CRM 1 day ago Be among the first 25 applicants Join to apply for the
Associate Director of Admissions-Slate CRM
role at
Seattle University Associate Director of Admissions-Slate CRM
Please ensure you read the below overview and requirements for this employment opportunity completely.
Seattle University
Associate Director of Admissions-Slate CRM
FLSA Status : Exempt
Market Reference Range (MRR) : 9
Months Per Year : 12
Employment Status : Full-Time
Work Model:
On-site
Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.
Seattle University's Core Competencies
Effective Team Collaboration : Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.
Emotionally Intelligent Communication : Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.
Ethics and Integrity : Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.
Flexibility and Innovation : Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.
Mindful Inclusion : Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.
Outcomes-Driven Orientation : Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.
Position Description
Reporting to the Senior Associate Director of Admissions Operations, the Associate Director of Admissions - Slate CRM serves as a strategic systems analyst and technical lead for the university's undergraduate admissions CRM environment. This role provides hands-on troubleshooting in Slate, Slate user training, and Slate technical support while collaborating with campus partners to improve system functionality, reporting, and data integration. The role requires a blend of enrollment process expertise, strong data acumen, and the ability to translate business needs into scalable, automated technical solutions.
Essential Functions
CRM Management - 50%
Serve as a functional expert and Slate Captain for Technolutions Slate, leading system design, maintenance, and optimization aligned with strategic enrollment goals.
Lead annual cycle preparation, including updates to forms, rules, application logic, and user interfaces.
Gather and translate business needs into technical requirements, collaborating with stakeholders to develop scalable solutions such as workflows, portals, dashboards, automations, and data integrations that enhance recruitment and admissions operations.
Support evolving recruitment, application, and yield strategies by designing features that advance CRM usage beyond industry standards.
Maintain and enhance daily CRM operations (e.g., event management, querying, form development, and data uploads), ensuring data integrity and consistent user experiences.
Provide hands-on troubleshooting and first-level support for CRM-related issues, collecting details, diagnosing problems, managing user expectations, and escalating urgent or complex cases as needed. Work closely with campus partners and IT services to resolve system and application issues, ensuring a smooth user experience.
Monitor and resolve data errors with strong attention to detail and confidentiality.
Develop, maintain, and update portal experiences for prospective and incoming students, internal staff, and other key stakeholders.
Advise on system capabilities, limitations, and best practices while working closely with the Sr. Associate Director to optimize recruitment and marketing technologies.
Reporting and Data - 30%
Develop, test, and validate queries, reports, and dashboards with a consistent focus on accuracy and efficiency.
Support data-driven initiatives by identifying missing or critical data points, recommending improvements to data collection methods, and enhancing field structures and prompt logic within the CRM.
In collaboration with the Sr. Associate Director, analyze, map, and import data into and out of Slate on a regular basis, including the Common Application, test scores, external vendors, and other offices.
Collaborate with the Sr. Associate Director to maintain data integrity and quality by proactively identifying and resolving issues, validating reports, and implementing processes that support long-term system reliability and accurate data flow.
Respond to ad hoc data and query requests from leadership and partner departments, ensuring clarity, consistency, and responsiveness to strategic priorities.
Collaborate with the Sr. Associate Director and campus stakeholders to evaluate data needs, manage access protocols, and maintain documentation for recurring and customized data deliverables.
Update and maintain inquiry and applicant records.
Other Duties - 20%
Develop and maintain comprehensive documentation of Slate processes, configurations, and data workflows to support transparency, training, and system continuity.
Provide user support and training resources for staff across functional areas with varying technical skill levels, promoting consistent and effective use of Slate and related systems.
Collaborate with IT and institutional partners to maintain smooth data integration across platforms, troubleshoot technical issues, and support system enhancements.
Continuously assess and refine operational processes to improve efficiency, reduce manual work, and align with best practices in admissions technology.
Contribute to cross-functional enrollment initiatives by assisting with system support for recruitment events, communication flows, and admissions cycle milestones.
Supervise 4-6 student employees on task-specific projects, ensuring clear direction and quality outcomes.
Assist with preparation, execution, and staffing of major on-campus admissions events and other institutional initiatives as needed.
Provide backup support for file evaluation, communications deployment, or other operational functions during peak times or staff absences.
Perform other related duties as requested.
Qualifications
Bachelor's degree in a relevant field and three or more years of professional experience, or an equivalent combination of education and experience sufficient to perform the essential job functions. Commitment to diversity, equity, inclusion, and the success of diverse student populations. Demonstrated ability to understand and navigate complex relational databases and write advanced data queries. At least 2 years of experience with Technolutions Slate or a similar Customer Relationship Management (CRM) system. Working knowledge of SQL and HTML. Experience working in a Student Information System (preferably Ellucian Colleague). Demonstrated initiative and problem-solving ability while working independently. Excellent verbal, written, and interpersonal communication skills. High adaptability and comfort with change, interruptions, and shifting priorities.
Preferred Qualifications
Advanced proficiency in HTML and SQL. Experience with both transfer and first-year undergraduate admissions. Supervisory experience, particularly managing student staff or operational roles. Experience designing and delivering end-user training or technical documentation. Experience translating business requirements into technical specifications. Experience as a Slate Captain or possess a Slate Certified credential.
Application Instructions
Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.
Compensation At a Glance
Salary Range: $85,000 - $90,000
Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate's gender or any other protected status.
Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.
Benefits At a Glance
Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/
Seattle University 901 12th Avenue Seattle, WA 98122
Connect With Us
To apply, please visit: https://seattleu.csod.com/ux/ats/careersite/8/home/requisition/2900?c=seattleu
Copyright 2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-594259302f5c2345b38ba5a6586597c9Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionEducation and Training IndustriesHigher Education Referrals increase your chances of interviewing at Seattle University by 2x Get notified about new Associate Director of Admissions jobs in
Seattle, WA . Seattle, WA $4,506.00-$5,300.00 4 months ago Admissions Counselor - ( Staff | Undergraduate Admissions | req2819 ) Seattle, WA $52,000.00-$54,000.00 1 month ago Senior Assistant Director - First-Year RecruitmentSenior Assistant Director of Fine Arts & Performance Recruitment Seattle, WA $68,000.00-$73,000.00 2 months ago Custodial Worker - INTERNAL OPENING FOR CURRENT KSU AFSCME EMPLOYEES ONLY We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr