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Indotronix International Corporation

Customer Account Specialist

Indotronix International Corporation, Phoenix, Arizona, United States, 85003

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Customer Account Specialist | Phoenix, Arizona, United States Indotronix is seeking a

Customer Account Specialist

for a Job Opportunity in Phoenix AZ 85034

Job Title:

Customer Account Specialist Location : Phoenix AZ 85034 Duration : 12+ Months Contract Max Pay : $32/hr to $36.17/hr on W2

Job Description :

Required Skill Set :

At Phoenix MRO, we specialize in the repair of electronic components for aircraft. As a Customer Account Specialist with our team, you will be the face of our organization, interacting with internal and external customers on a daily basis to provide excellent customer service. Candidate should be team player who is self directed, detail oriented and demonstrates critical thinking skills, taking initiative to address and resolve issues. • High level of computer transactions daily, administering up to 150+ orders • Customer interaction management, both internal and external • Administering commercial and military repair orders and their related activities including but not limited to acknowledging, quoting, and invoicing customer orders • Managing, interpreting, and executing customer contractual requirements • Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties • Determining validity and disposition of warranty claims • Adhering to Global Trade compliance regulations

Desired Skills Set : • SAP • US Government Repair Contract Administration • FAR's and DFAR's • CAV • PIEE

Education Qualification : Education typically acquired through advanced education (e.g. Bachelor)