Remedy Staffing
Description
Remedy Staffing is currently hiring a Customer Service Reps
Customer Service Rep Schedule:
Monday-Friday 8:00am-5:00pm
P ay: $20.00
Customer Service Rep Responsibilities:
Provides accurate information regarding program information to participants, co-workers, supervisors and the general public.
Identifies and assesses client's concern and provides assistance through detailed and clear explanation.
Resolves customer issues by demonstrating the ability to assist dissatisfied or frustrated callers through patience, compassion and understanding, while remaining professional and maintaining composure.
Executes File Room duties including receiving files, retrieving files, updating files and maintain records.
Receives and distributes incoming mail and documentation to proper personnel.
Demonstrates excellent customer service to all internal and external customers at all times.
Refers calls and e-mails to the proper personnel.
Retrieves and updates information from SAHA computer systems.
Monitors the queue in the Assisted Housing Programs lobby and uses independent judgment to resolve waiting issues.
Assists in the preparation and maintenance of data and documents on services in the call center.
Performs as a team player by interacting and communicating in a cooperative and respectful manner to achieve common goals and objectives, including fostering feedback and embracing the entire teambuilding process.
APPLY TODAY for IMMEDIATE CONSIDERATION for the Customer Service Rep POSITION!
Customer Service Rep Schedule:
Monday-Friday 8:00am-5:00pm
P ay: $20.00
Customer Service Rep Responsibilities:
Provides accurate information regarding program information to participants, co-workers, supervisors and the general public.
Identifies and assesses client's concern and provides assistance through detailed and clear explanation.
Resolves customer issues by demonstrating the ability to assist dissatisfied or frustrated callers through patience, compassion and understanding, while remaining professional and maintaining composure.
Executes File Room duties including receiving files, retrieving files, updating files and maintain records.
Receives and distributes incoming mail and documentation to proper personnel.
Demonstrates excellent customer service to all internal and external customers at all times.
Refers calls and e-mails to the proper personnel.
Retrieves and updates information from SAHA computer systems.
Monitors the queue in the Assisted Housing Programs lobby and uses independent judgment to resolve waiting issues.
Assists in the preparation and maintenance of data and documents on services in the call center.
Performs as a team player by interacting and communicating in a cooperative and respectful manner to achieve common goals and objectives, including fostering feedback and embracing the entire teambuilding process.
APPLY TODAY for IMMEDIATE CONSIDERATION for the Customer Service Rep POSITION!