Akraya
Primary Skills: Provisioning (Expert), Testing (Advanced), Documentation (Advanced), JIRA (Intermediate), Process Improvement (Expert)
Contract Type: W2
Duration: 12 Months
Location: Lehi, UT #LI-Hybrid
Pay Range: $32- $35 per hour. on W2
#LP
Job Summary:
Seeking a proactive and detail-oriented Provisioning Analyst/Project Manager to join our team, based in the Lehi office with a hybrid work mode. The successful candidate will be responsible for provisioning enterprise software, conducting QA testing, tracking issues, and improving processes while maintaining strong relationships with stakeholders and business partners. This role demands repetition of tasks with a focus on detail and efficiency without direct stakeholder communication.
Key Responsibilities:
Ensure accurate and supportive responses to customer requests, fulfilling product delivery promptly. Develop and execute detailed test plans, analyze test results, and report bugs for resolution with the development team. Triage issues, analyzing them to determine logical next steps. Constantly seek process improvement opportunities to enhance customer experience. Foster and maintain productive relationships with business partners and stakeholders.
Must-Have Skills:
Excellent communication and time management abilities. Detailed oriented with a thorough approach to tasks. Ability to work and make decisions in a fast-paced environment.
Preferred Industry Experience:
Experience in software or technology sector, particularly with subscription business models and familiarity with software like Visio, Atlassian Confluence, and JIRA is a plus.
ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Ensure accurate and supportive responses to customer requests, fulfilling product delivery promptly. Develop and execute detailed test plans, analyze test results, and report bugs for resolution with the development team. Triage issues, analyzing them to determine logical next steps. Constantly seek process improvement opportunities to enhance customer experience. Foster and maintain productive relationships with business partners and stakeholders.
Must-Have Skills:
Excellent communication and time management abilities. Detailed oriented with a thorough approach to tasks. Ability to work and make decisions in a fast-paced environment.
Preferred Industry Experience:
Experience in software or technology sector, particularly with subscription business models and familiarity with software like Visio, Atlassian Confluence, and JIRA is a plus.
ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!