Securitas Security Services USA, Inc.
Security Operations Center
Securitas Security Services USA, Inc., Watertown, Massachusetts, us, 02472
Securitas Security Services USA Inc.
JOB SPECS:
Job Title: Security Operations Center
Wage: $21/hr
Location: Cambridge, MA
OVERVIEW:
Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.
The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.
Job Requirements:
Alarm Management: Monitoring and dispatching security for alarms
Handling access requests and ensuring all procedures are properly followed
Providing excellent customer service via phone and email
Dispatching first responders and/or HAZMAT teams to incidents
Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments
Real time monitoring of client ground shipments in the US
Sending out Event notifications to department management
Creating Security Briefings for high level events
Assisting with security investigations as required/completing incident report
ENHANCED BENEFITS
Competitive Wages
Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
401k with Employer Matching
Paid Life Insurance
Paid Time Off
Paid Uniforms
Paid Training Upon Hire and Throughout Career
Sons and Daughters Scholarship Program
Specialized Programs for Continued Education for Security Officers
Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
Employee Assistance Programs (EAP)
Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
MINIMUM QUALIFICATIONS
(Additional qualifications may be specified and receive preference, depending upon the nature of the position.)
At least 18 years of age
Reliable means of communication and transportation
Legal right to work in the United States
Ability to effectively speak, read and write English
High school diploma or G.E.D.
Willingness to participate in the company's stringent pre-employment screening process
Securitas is an Equal Opportunity Employer (EOE) - M/F/Vet/Disabilities
#MetroBoston
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
JOB SPECS:
Job Title: Security Operations Center
Wage: $21/hr
Location: Cambridge, MA
OVERVIEW:
Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.
The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.
Job Requirements:
Alarm Management: Monitoring and dispatching security for alarms
Handling access requests and ensuring all procedures are properly followed
Providing excellent customer service via phone and email
Dispatching first responders and/or HAZMAT teams to incidents
Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments
Real time monitoring of client ground shipments in the US
Sending out Event notifications to department management
Creating Security Briefings for high level events
Assisting with security investigations as required/completing incident report
ENHANCED BENEFITS
Competitive Wages
Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
401k with Employer Matching
Paid Life Insurance
Paid Time Off
Paid Uniforms
Paid Training Upon Hire and Throughout Career
Sons and Daughters Scholarship Program
Specialized Programs for Continued Education for Security Officers
Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
Employee Assistance Programs (EAP)
Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
MINIMUM QUALIFICATIONS
(Additional qualifications may be specified and receive preference, depending upon the nature of the position.)
At least 18 years of age
Reliable means of communication and transportation
Legal right to work in the United States
Ability to effectively speak, read and write English
High school diploma or G.E.D.
Willingness to participate in the company's stringent pre-employment screening process
Securitas is an Equal Opportunity Employer (EOE) - M/F/Vet/Disabilities
#MetroBoston
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.