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Appalachian Regional Healthcare

ePMO Program Manager

Appalachian Regional Healthcare, Lexington, Kentucky, us, 40598

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Overview We are seeking an experienced and highly skilled Program Manager with at least 7 years of project and program management experience - including a minimum of 3 years within the healthcare industry - to join our team.

The Program Manager will be responsible for overseeing multiple interrelated projects that support enterprise-wide strategic goals. The ideal candidate is a dynamic leader with exceptional organizational, problem-solving, and stakeholder engagement skills, ensuring programs are executed efficiently, risks are proactively managed, and teams are aligned to deliver measurable outcomes.

Responsibilities Objectives of this Role

· Lead the execution of strategic healthcare programs that deliver enterprise-wide impact.

· Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment.

· Use metrics and data visualization to report program performance and support informed decision-making.

· Develop and implement program management methodologies and best practices to drive operational efficiency.

· Contribute to the establishment of standardized processes, tools, and templates to ensure compliance with company policies and healthcare regulations.

Responsibilities:

Program Leadership & Execution

· Oversee multiple interrelated projects within a program, ensuring alignment with business goals and healthcare industry regulations.

· Develop comprehensive program roadmaps that identify dependencies, risks, and key milestones.

· Ensure programs remain within scope, timeline, and budget through proactive management and timely corrective actions.

· Foster adaptable execution using agile, hybrid, or waterfall methodologies as needed.

Stakeholder Engagement & Communication

· Collaborate with executives, clinical leaders, IT teams, and external partners to align program objectives with organizational strategy.

· Develop and present program status reports, dashboards, and financial summaries to leadership teams.

· Act as the primary liaison between project teams and senior leadership, ensuring seamless communication and effective issue escalation.

· Lead cross-functional meetings, steering committee sessions, and program reviews to drive engagement.

Risk Management & Problem-Solving

· Identify, assess, and mitigate risks, dependencies, and bottlenecks that could impact program success.

· Implement robust risk management frameworks to proactively address challenges before they escalate.

· Leverage predictive analytics and data-driven insights to optimize program performance.

Process Improvement & Innovation

· Drive continuous improvement initiatives to enhance program efficiency, governance, and compliance.

· Utilize advanced analytics, AI-driven forecasting, and automation tools to refine program management practices.

· Standardize processes and documentation across projects to ensure consistency and adherence to best practices.

Team Leadership & Development

· Mentor and coach project managers and teams, fostering a culture of collaboration and professional growth.

· Ensure teams are equipped with the necessary tools, training, and resources to succeed.

· Promote active listening, conflict resolution, and strategic thinking across all program activities.

Qualifications Required:

· 7+ years of experience in program and project management, with at least 3 years in the healthcare industry (payer, provider, biotech, pharma, or life sciences).

· Proven track record of leading complex programs with multiple project streams and cross-functional teams.

· Strong expertise in enterprise project and program management software (e.g., Planview, Clarity PPM, Smartsheet, Microsoft Project Online, Jira, ServiceNow, Wrike).

· Experience managing projects in agile, hybrid, and waterfall methodologies.

· Skilled in risk management, resource allocation, and strategic decision-making.

· Ability to engage with executive stakeholders and provide clear, concise status reports.

· Excellent leadership, communication, and interpersonal skills.

· Bachelor’s degree in Business, Healthcare Administration, IT, Engineering, or a related field

Preferred:

· Advanced degree (or equivalent) in Project Management, Organizational Design, MHA, MBA or related field

· 5+ years of Program Management Experience

· PMP®, PgMP®, or PMI-ACP® certification.

· Proficiency in Power BI, Tableau, or other data visualization tools.

Work Environment:

· Operates within a professional office setting and follows standard office etiquette.

· Routine use of equipment includes laptops, smartphones, photocopiers, filing cabinets, and presentation materials.

Physical Demands:

These demands represent the essential functions of the role:

· Time Flexibility: Ability to adjust work hours for non-home time zones (Corbeau is based in the Central Time Zone).

· Typing: Proficiency with keyboard use for efficient data entry.

· Sitting: Ability to remain seated for extended periods.

· Lifting: Capability to lift up to 20 pounds, including moving or adjusting light computer equipment.

· Communication: Clear verbal communication to effectively exchange ideas.

· Hearing: Adequate auditory perception for normal speaking levels (use of accommodating technology is acceptable).

· Repetitive Motion: Frequent movement of wrists, hands, and fingers.

· Visual Requirements: Close visual acuity for data analysis, computer work, and extensive reading.