Northwest-Shoals Community College
Computer Network Coordinator
Northwest-Shoals Community College, Muscle Shoals, Alabama, United States, 35661
Salary:
$50,680.00 - $68,169.00 Annually Location :
Muscle Shoals, AL Job Type:
Full-Time Job Number:
NWS25-38 College/Division:
NWSCC-401010-Academic Computing Support Opening Date:
07/30/2025 Closing Date:
8/13/2025 11:59 PM Central Campus Location:
Northwest-Shoals Community College
Essential Duties and Responsibilities
Coordinates and collaborates in the support of the college server systems Assists in the support of the interface in the college's learning management system Coordinates the support and maintenance of the Banner system Provides setup and maintenance of network cabling, wireless, fiber optic network cabling, network appliances, and backups Assists with NWSCC virtual desktop infrastructure servers Maintains technical documentation and inventory of assigned equipment and supplies Coordinates with performing hardware/software upgrades and configurations Performs all duties with professionalism Answers and works IT help desk tickets as assigned in a timely and efficient manner Provides desktop/laptop operations support to computer users at NWSCC, installing new computers and necessary software, and troubleshooting hardware and software problems Sets up and installs various technology related hardware devices Maintains competence in new software and hardware technologies through self-study and participation in workshops and seminars Prepares periodic reports to Dean of IT on progress of technology initiatives Coordinates after hour technology needs Provides training on technology hardware and software Qualifications
Minimum of an earned Associate's degree in Computer Information Systems or related field,
required Minimum of three years of work experience in or technology-related field,
required
- in a higher education setting, preferred Knowledge of Windows Operating Systems,
required Knowledge of Apple operating systems, preferred Working knowledge of Microsoft Office software technologies,
required Working knowledge of network operation systems and network/communication Working knowledge of Active Directory and VDI environments, preferred Application Procedures/Additional Information
A complete application packet consists of the following:
a completed Northwest Shoals Community College online application form, a current resume, and postsecondary transcripts (unofficial or official), which must include institution's name, college degree, and degree date. Applications may be submitted online at
Applications should be received by no later than Wednesday, August 13, 2025.
Incomplete application packets will eliminate the possibility of an interview. Application packets received after the deadline date will eliminate the possibility of an interview. The submission of all required application materials by the deadline date is the sole responsibility of the applicant.
SALARY:
Compensation is in accordance with the Alabama Community College System's Salary Schedule E1-2 ($50,680 - $68,169).
Northwest Shoals Community College is an equal opportunity employer . It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Northwest Shoals Community College will make reasonable accommodations for qualified disabled applicants or employees. Applicants in need of an accommodation(s), should contact the Office of Human Resources prior to the interview. 256-331-5279
Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense.
Northwest Shoals Community College will not be responsible for copying application packets for current or future positions.
In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.
Northwest Shoals Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.
Northwest Shoals Community College reserves the right to withdraw this job announcement at any time prior to awarding of employment. Sick Leave All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement. 8 hours per month (may accumulate an unlimited number)
Annual Leave All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office. 0-4 years 8 hours per month 5-9 years 10 hours per month 10-14 years 12 hours per month 15-19 years 14 hours per month 20+ 16 hours per month (may accumulate up to 480 hours)
Personal Leave All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year. Unused Personal Leave converts to sick leave if not used. (converts to sick leave at the end of August each year if not used)
Professional Leave Up to 10 days a year of professional development leave with pay may be granted by the President.
Holidays New Year's Day Martin Luther King/Robert E. Lee Birthday National Memorial Day Independence Day Labor Day Veterans Day Thanksgiving Day Day after Thanksgiving Day Christmas Eve Christmas Day 15 (5 locally assigned)
Contracted Work Days 260
Retirement The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama. Tier I
- Pays 7.50% monthly. State matches 13.57% (effective 10/01/24) Tier II
- Pays 6.20% monthly. State matches 12.60% (effective 10/01/24) Law Enforcement Officers : Tier I -Pays 8.50% monthly. State matches 13.57% (effective 10/01/24) Tier II - Pays 7.20% monthly. State matches 12.60% (effective 10/01/24)
Health Insurance PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit
Premium amounts:
Single $ 30 Family (without Spouse but with dependents) $ 207 Employee + Spouse (no dependents) $ 282 Family (with Spouse and dependents*) $ 307 *Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.
Tobacco Usage Premium
Member $ 50 Spouse $ 50 The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the section to learn how you and/or your spouse can receive the non-tobacco user discount.
Wellness Premium
Member $ 50 Spouse $ 50 The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the section to learn how you and/or your spouse can receive a wellness premium waiver.
If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.
Optional Coverage Plan Premiums
Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38 Dental Single $ 38 Dental Family $ 50 Institution matches $800 monthly (effective 10/01/17).
Duty Hours (hours vary by campus and needs of the student)
Tuition Assistance This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.
Employees/Dependents at two-year colleges:
1/3 waived after 1st year 2/3 waived after 2nd year 3/3 waived after 3rd year Note:
Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.
$50,680.00 - $68,169.00 Annually Location :
Muscle Shoals, AL Job Type:
Full-Time Job Number:
NWS25-38 College/Division:
NWSCC-401010-Academic Computing Support Opening Date:
07/30/2025 Closing Date:
8/13/2025 11:59 PM Central Campus Location:
Northwest-Shoals Community College
Essential Duties and Responsibilities
Coordinates and collaborates in the support of the college server systems Assists in the support of the interface in the college's learning management system Coordinates the support and maintenance of the Banner system Provides setup and maintenance of network cabling, wireless, fiber optic network cabling, network appliances, and backups Assists with NWSCC virtual desktop infrastructure servers Maintains technical documentation and inventory of assigned equipment and supplies Coordinates with performing hardware/software upgrades and configurations Performs all duties with professionalism Answers and works IT help desk tickets as assigned in a timely and efficient manner Provides desktop/laptop operations support to computer users at NWSCC, installing new computers and necessary software, and troubleshooting hardware and software problems Sets up and installs various technology related hardware devices Maintains competence in new software and hardware technologies through self-study and participation in workshops and seminars Prepares periodic reports to Dean of IT on progress of technology initiatives Coordinates after hour technology needs Provides training on technology hardware and software Qualifications
Minimum of an earned Associate's degree in Computer Information Systems or related field,
required Minimum of three years of work experience in or technology-related field,
required
- in a higher education setting, preferred Knowledge of Windows Operating Systems,
required Knowledge of Apple operating systems, preferred Working knowledge of Microsoft Office software technologies,
required Working knowledge of network operation systems and network/communication Working knowledge of Active Directory and VDI environments, preferred Application Procedures/Additional Information
A complete application packet consists of the following:
a completed Northwest Shoals Community College online application form, a current resume, and postsecondary transcripts (unofficial or official), which must include institution's name, college degree, and degree date. Applications may be submitted online at
Applications should be received by no later than Wednesday, August 13, 2025.
Incomplete application packets will eliminate the possibility of an interview. Application packets received after the deadline date will eliminate the possibility of an interview. The submission of all required application materials by the deadline date is the sole responsibility of the applicant.
SALARY:
Compensation is in accordance with the Alabama Community College System's Salary Schedule E1-2 ($50,680 - $68,169).
Northwest Shoals Community College is an equal opportunity employer . It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Northwest Shoals Community College will make reasonable accommodations for qualified disabled applicants or employees. Applicants in need of an accommodation(s), should contact the Office of Human Resources prior to the interview. 256-331-5279
Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense.
Northwest Shoals Community College will not be responsible for copying application packets for current or future positions.
In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.
Northwest Shoals Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.
Northwest Shoals Community College reserves the right to withdraw this job announcement at any time prior to awarding of employment. Sick Leave All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement. 8 hours per month (may accumulate an unlimited number)
Annual Leave All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office. 0-4 years 8 hours per month 5-9 years 10 hours per month 10-14 years 12 hours per month 15-19 years 14 hours per month 20+ 16 hours per month (may accumulate up to 480 hours)
Personal Leave All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year. Unused Personal Leave converts to sick leave if not used. (converts to sick leave at the end of August each year if not used)
Professional Leave Up to 10 days a year of professional development leave with pay may be granted by the President.
Holidays New Year's Day Martin Luther King/Robert E. Lee Birthday National Memorial Day Independence Day Labor Day Veterans Day Thanksgiving Day Day after Thanksgiving Day Christmas Eve Christmas Day 15 (5 locally assigned)
Contracted Work Days 260
Retirement The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama. Tier I
- Pays 7.50% monthly. State matches 13.57% (effective 10/01/24) Tier II
- Pays 6.20% monthly. State matches 12.60% (effective 10/01/24) Law Enforcement Officers : Tier I -Pays 8.50% monthly. State matches 13.57% (effective 10/01/24) Tier II - Pays 7.20% monthly. State matches 12.60% (effective 10/01/24)
Health Insurance PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit
Premium amounts:
Single $ 30 Family (without Spouse but with dependents) $ 207 Employee + Spouse (no dependents) $ 282 Family (with Spouse and dependents*) $ 307 *Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.
Tobacco Usage Premium
Member $ 50 Spouse $ 50 The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the section to learn how you and/or your spouse can receive the non-tobacco user discount.
Wellness Premium
Member $ 50 Spouse $ 50 The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the section to learn how you and/or your spouse can receive a wellness premium waiver.
If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.
Optional Coverage Plan Premiums
Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38 Dental Single $ 38 Dental Family $ 50 Institution matches $800 monthly (effective 10/01/17).
Duty Hours (hours vary by campus and needs of the student)
Tuition Assistance This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.
Employees/Dependents at two-year colleges:
1/3 waived after 1st year 2/3 waived after 2nd year 3/3 waived after 3rd year Note:
Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.