Alabama Staffing
Office Administrator
Company: A R Financial LLC Location: 237 S Wilson Ave. Prichard, AL 36610 Employment Type: Full-Time Position Overview: A R Financial LLC is seeking a dependable and professional Office Administrator to serve as the first point of contact for our clients and guests. This role plays a critical part in keeping our front office running smoothly through client intake, payment processing, mail sorting, administrative support, and superior customer service. The ideal candidate is organized, efficient, tech-savvy, and committed to providing positive experiences for every client. Key Responsibilities
Provide Insurance Services Assist and confer with clients in preparation of Insurance forms, and in completion of Insurance documents. Client Intake and Customer Service Welcome all clients and visitors with a courteous and professional demeanor. Perform client intake by collecting and verifying personal and service-related information. Ensure all intake forms and documents are properly completed and filed. Provide information about company services and assist with general inquiries. Address client concerns or complaints respectfully and efficiently. Payment Processing Accurately process payments via cash, check, or electronic methods. Issue receipts and maintain accurate records of daily financial transactions. Assist with end-of-day payment reconciliation as required. Mail Handling and Office Support Sort and distribute incoming mail and packages to the appropriate departments or personnel. Prepare and send outgoing mail, including certified and standard mailings. Maintain mail logs and tracking records as necessary. Administrative and Clerical Duties Maintain both physical and electronic client folders. Perform filing, document scanning, copying, and printing duties. Create and send internal and external correspondence using Microsoft Office (Word, Excel, and Outlook). Maintain an organized front desk and administrative area. Inbound Call Management Answer inbound phone calls professionally and promptly. Direct calls to the correct staff or department and relay accurate messages. Assist clients with scheduling, inquiries, or follow-ups over the phone. Technology and Software Use Microsoft Office Suite particularly Outlook, Word, and Excel for email, document preparation, and data entry. Maintain a digital filing system and manage scanned records.
Company: A R Financial LLC Location: 237 S Wilson Ave. Prichard, AL 36610 Employment Type: Full-Time Position Overview: A R Financial LLC is seeking a dependable and professional Office Administrator to serve as the first point of contact for our clients and guests. This role plays a critical part in keeping our front office running smoothly through client intake, payment processing, mail sorting, administrative support, and superior customer service. The ideal candidate is organized, efficient, tech-savvy, and committed to providing positive experiences for every client. Key Responsibilities
Provide Insurance Services Assist and confer with clients in preparation of Insurance forms, and in completion of Insurance documents. Client Intake and Customer Service Welcome all clients and visitors with a courteous and professional demeanor. Perform client intake by collecting and verifying personal and service-related information. Ensure all intake forms and documents are properly completed and filed. Provide information about company services and assist with general inquiries. Address client concerns or complaints respectfully and efficiently. Payment Processing Accurately process payments via cash, check, or electronic methods. Issue receipts and maintain accurate records of daily financial transactions. Assist with end-of-day payment reconciliation as required. Mail Handling and Office Support Sort and distribute incoming mail and packages to the appropriate departments or personnel. Prepare and send outgoing mail, including certified and standard mailings. Maintain mail logs and tracking records as necessary. Administrative and Clerical Duties Maintain both physical and electronic client folders. Perform filing, document scanning, copying, and printing duties. Create and send internal and external correspondence using Microsoft Office (Word, Excel, and Outlook). Maintain an organized front desk and administrative area. Inbound Call Management Answer inbound phone calls professionally and promptly. Direct calls to the correct staff or department and relay accurate messages. Assist clients with scheduling, inquiries, or follow-ups over the phone. Technology and Software Use Microsoft Office Suite particularly Outlook, Word, and Excel for email, document preparation, and data entry. Maintain a digital filing system and manage scanned records.