University of North Florida
Network Engineer III
University of North Florida, Jacksonville, Florida, United States, 32290
Department
Network & Telecommunications
Compensation $92,106.00 to Negotiable Annual
General Description
Under the direction of a Manager or above, works to Install, maintain and evaluate network systems and communications. Troubleshoots complex network issues involving various factors. Conducts network architecture design, feasibility and cost studies. Must have extensive knowledge of Internet, computer, routers, switches, firewall, etc. Contributes to moderately complex aspects of a project.
Job Function
* Investigates alerts and follow established procedures to remediate conditions that do not follow approved policies and guidelines.
* Performs replacement of field swappable components of networking equipment
* Maintains inventory of networking equipment and accessories
* Provides technical assistance and support for incoming networking queries and issues
* Works with vendors to coordinate support and warranty services
* Documents network engineering policies, procedures, and results of tests
* Maintains and configures layer 2 networking equipment
* Maintains and configures layer 3 networking equipment
* Installs and manages networking management platforms
* Maintains system documentation
* Assists faculty, staff and students with technical questions related to managed systems
* Reads and interprets technical manuals
* Defines problems, collects data, establishes facts, and draws valid conclusions
* Works with diverse academic, cultural and ethnic backgrounds of University students and staff
* Other duties as assigned
This position is designated as a Tier 2 respondent for designated campus emergencies and events. In the event of a declared campus emergency, the position incumbent will make every effort to return to campus when directed. During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence.
Marginal Functions
Attends meetings, utilizes staff resources when situations require additional expertise, serves on committees, task forces and work groups.
Departmental Requirements
* Excellent verbal and written communication skills
* High quality customer service skills
* Must be a self-starter, driven, and able to manage multiple deadlines in a fast-paced environment
* Proficient knowledge of TCP/IP, OSI model, LAN networking, network troubleshooting, routing protocols, IPv6, and multicast protocols
* Experience with networking technology in educational environment or corporate environment that supports 30,000+ endpoints
* Experience in an networking environment with equipment from multiple vendors
* Familiarity with Change Management process as it relates to network infrastructure
Machinery/Equipment used regularly
50% - Computer workstations/laptops 50% - Hardware installation
Supervision Received
This position requires occasional verbal and/or written direction and can generally work independently. The supervisor shall ensure that the incumbent is aware of and adheres to state, board of trustees, university, and departmental policies.
Standing
Frequent: 30-70%
Walking
Frequent: 30-70%
Sitting
Frequent: 30-70%
Lifting up to 30 lbs
Occasional: Up to 30%
Lifting 30 - 60 lbs
Occasional: Up to 30%
Pushing/Pulling
Occasional: Up to 30%
Reaching
Occasional: Up to 30%
Climbing
Occasional: Up to 30%
Stooping/Kneeling/Crouching
Occasional: Up to 30%
Other unusual physical activities or working conditions required of your position
Ability to maintain tools, work on ladders, follow campus standards and participates in workorder/ticketing system.
Required Qualifications: This position requires either (a) Master's degree from an acceptable accredited institution in a directly related area of specialization and four years of experience directly related to the job functions; (b) Bachelor's degree from an acceptable accredited institution in a directly related area of specialization and six years of experience directly related to the job functions; or (c ) 10 years of direct experience.
Statement(s) of Understanding
This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.
The holder of this position is designated as a "Responsible Employee" pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator
Equal Opportunity
The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.
Carnegie
UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.
Compensation $92,106.00 to Negotiable Annual
General Description
Under the direction of a Manager or above, works to Install, maintain and evaluate network systems and communications. Troubleshoots complex network issues involving various factors. Conducts network architecture design, feasibility and cost studies. Must have extensive knowledge of Internet, computer, routers, switches, firewall, etc. Contributes to moderately complex aspects of a project.
Job Function
* Investigates alerts and follow established procedures to remediate conditions that do not follow approved policies and guidelines.
* Performs replacement of field swappable components of networking equipment
* Maintains inventory of networking equipment and accessories
* Provides technical assistance and support for incoming networking queries and issues
* Works with vendors to coordinate support and warranty services
* Documents network engineering policies, procedures, and results of tests
* Maintains and configures layer 2 networking equipment
* Maintains and configures layer 3 networking equipment
* Installs and manages networking management platforms
* Maintains system documentation
* Assists faculty, staff and students with technical questions related to managed systems
* Reads and interprets technical manuals
* Defines problems, collects data, establishes facts, and draws valid conclusions
* Works with diverse academic, cultural and ethnic backgrounds of University students and staff
* Other duties as assigned
This position is designated as a Tier 2 respondent for designated campus emergencies and events. In the event of a declared campus emergency, the position incumbent will make every effort to return to campus when directed. During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence.
Marginal Functions
Attends meetings, utilizes staff resources when situations require additional expertise, serves on committees, task forces and work groups.
Departmental Requirements
* Excellent verbal and written communication skills
* High quality customer service skills
* Must be a self-starter, driven, and able to manage multiple deadlines in a fast-paced environment
* Proficient knowledge of TCP/IP, OSI model, LAN networking, network troubleshooting, routing protocols, IPv6, and multicast protocols
* Experience with networking technology in educational environment or corporate environment that supports 30,000+ endpoints
* Experience in an networking environment with equipment from multiple vendors
* Familiarity with Change Management process as it relates to network infrastructure
Machinery/Equipment used regularly
50% - Computer workstations/laptops 50% - Hardware installation
Supervision Received
This position requires occasional verbal and/or written direction and can generally work independently. The supervisor shall ensure that the incumbent is aware of and adheres to state, board of trustees, university, and departmental policies.
Standing
Frequent: 30-70%
Walking
Frequent: 30-70%
Sitting
Frequent: 30-70%
Lifting up to 30 lbs
Occasional: Up to 30%
Lifting 30 - 60 lbs
Occasional: Up to 30%
Pushing/Pulling
Occasional: Up to 30%
Reaching
Occasional: Up to 30%
Climbing
Occasional: Up to 30%
Stooping/Kneeling/Crouching
Occasional: Up to 30%
Other unusual physical activities or working conditions required of your position
Ability to maintain tools, work on ladders, follow campus standards and participates in workorder/ticketing system.
Required Qualifications: This position requires either (a) Master's degree from an acceptable accredited institution in a directly related area of specialization and four years of experience directly related to the job functions; (b) Bachelor's degree from an acceptable accredited institution in a directly related area of specialization and six years of experience directly related to the job functions; or (c ) 10 years of direct experience.
Statement(s) of Understanding
This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.
The holder of this position is designated as a "Responsible Employee" pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator
Equal Opportunity
The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.
Carnegie
UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.