Business Analyst

Telecom Business Analyst Must Have Technical/Functional Skills•Analyze and document business requirements for telecom services (e.g., billing, provisioning, CRM, OSS/BSS).•Collaborate with cross-functional teams including IT, engineering, and product management.•Translate business needs into functional specifications and user stories.•Support system integration, data migration, and UAT during telecom platform upgrades or migrations.•Conduct gap analysis and recommend process improvements.•Monitor KPIs and generate reports to support decision-making.•Assist in vendor evaluation and management (e.g., Amdocs, CSG, Netcracker).•Ensure compliance with telecom regulations and data privacy standards. Roles & Responsibilities We are seeking an experienced Revenue Assurance Consultant to telecom billing, revenue assurance, or financial auditing for our telecom systems. The ideal candidate will have a deep understanding of telecom protocols and standards. Key Responsibilities:•Bachelors degree in Business, Information Systems, Telecommunications, or related field.•35 years of experience as a Business Analyst in the telecom industry.•Strong understanding of telecom billing systems (e.g., convergent billing, prepaid/postpaid).•Familiarity with OSS/BSS architecture and telecom lifecycle.•Proficiency in tools like JIRA, Confluence, Excel, SQL, and Visio.•Excellent communication, documentation, and stakeholder management skills.•Experience with Agile/Scrum methodologies.•Willing to learn and a self-starter who can work with minimal supervision•Advanced Administrator or Platform Developer certifications. Platform Developer is preferred.•MySQL is desired but not required•Experience working with in-house Engineering/Product teams Preferred Qualifications:•Experience with telecom billing platforms (e.g., Amdocs, CSG, Netcracker).•Knowledge of GAAP and telecom regulatory frameworks (e.g., FCC, SOX).•Certifications such as CPA, CISA, or RA-specific credentials (e.g., GRAPA). Generic Managerial Skills, If any Communication, should have worked in onshore and offshore model Education Bachelor's degree in Engineering, Computer Science, or a related fieldSalary Range: $90,000 - $109,700,000 a year