Sr. Business Analyst

* Elicit, develop, and document project requirements and technical specifications; analyze and organize them for clarity and action * Create meeting minutes, action items, next steps * Collaborate with developers to clarify requirements throughout the development cycle * Create software test plans and user guides * Conduct thorough quality assurance testing to ensure software system reliability and adherence to requirements * Train users on new and existing software systems to ensure optimal use and adoption * Provide input to the project manager on project documentation, including proposals, schedules, change requests, and closure reports

* Desired Skills and Characteristics:

* Must have excellent oral and written communication skills * Must present well and communicate professionally * Excellent organizational skills with a keen eye for detail * Able to establish and meet deadlines * Able to effectively communicate equally well with customers, technical staff, management, and vendors * Able to facilitate meetings * Able to work independently and with minimal supervision * Able to learn new systems * Able to interpret complex data and present it clearly to stakeholders * Experience using Accela, or collaborating with an Accela development team or vendor is a plus * Experience working in or with a Community Development organization that deals with permits, inspections, and planning is a plus