Verint Systems
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .
Overview of Job Function:
Verint's Senior Software Engineer is responsible for all aspects of the development of platforms and applications in this highly skilled hands-on role. Subject to their specialization, this Senior Software Engineer is involved in all aspects of the development of cloud-based software solutions participating in and leading the design, development, testing, publishing, and/or support of different cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer works closely with a global team of engineers to build robust solutions that meet our business objectives following continuous integration and continuous deployment processes, while supporting software and associate software engineers. Additionally, this role provides recommendations to management as to process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed by the team and leads the implementation of new solutions.
Principal Duties and Essential Responsibilities:
Ongoing evaluation (test) of feature design - proactively work with others to identify issues or potential risk areas with the architecture (performance etc.)
Distill requirements from feature level into implementation level tasks
Develop features using best practices and ensure it fits with the architecture for the product
Ensure the right work is being done, work with Team Lead to know that product qualities like, unit tests, automation, throughput, capacities, security & performance will be sufficient
Ensure design and implementation work meets the stakeholder's requirements
Ensure that the feature design is correct for operations, as well as deployment and sustainability
Support departmental and team initiatives
Work with Team Technical Architect and Lead to define, document, and communicate coherent feature design
Communicate relevant risks and issues to Team Lead and other relevant team members inside and/or outside the team
Provide technical leadership to less experienced members of the team - mentor, coach, continuous improvement
Take responsibility for technical implementation and decision making including the delivery of features
Identify, monitor and resolve feature related issues; escalate if individual resolution is not possible
Review documentation and guides created by more junior members of the team
Guide Software Engineers on how to create sufficient, complete documentation and guides that help onboard new people to the team
Ensure stakeholders understand feature architecture
Maintain communication with stakeholders and ensure changes to any previously agreed solutions are communicated; understand evolutionary paths
Work with assigned partners to ensure an effective and productive relationship, both within the product house and the wider regional Verint support organization.
Prioritize and resolve technical problems and assist others with the same
Ensure the prioritization of scope (including defects) is understood
Understand the development process and suggest improvements to it
Identify areas of technical risk in a feature and options to de-risk
Support opportunities to address technical debt as part of a release
Support the design process and ensure it complies with product architecture
Support planning as regards estimates, dependencies, risk areas, and sequencing tasks
Minimum Requirements:
Bachelor's degree in computer science, Engineering or related field
5 years' experience in design and programming large scale applications through all phases of the software development life cycle including testing, implementation and auditing
Proficient in programming languages - Java, Go
Experience with REST API/microservice applications: Spring Boot, Spring Framework
Experience with databases: SQL
Ability to take ownership of assignments and drive to resolution
Ability to work in a fast-paced, high-energy environment
Knowledge of behavior driven development practices using technologies such as Cucumber, junit
Experience of writing clean, readable and maintainable code
Knowledge of software performance testing and profiling tools
Experience of version control systems e.g. GitHub, Jira, Confluence
Experience with containerized runtime environments: Docker, Kubernetes
Experience with Cloud hosting services: AWS
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
Preferred Requirements:
Experience with databases: PostgreSQL,MongoDB, DynamoDB
Experience with Cloud hosting services: GCP, Azure
Experience with Application Performance Management systems: NewRelic, AppDynamics, ELK
Experience with programming languages - Python, C#
Experience with REST API/microservice applications: Spring Cloud
Experience with Front-end UI: CSS, NodeJS, Mocha
#LI-KD1
MIN: $103K
MAX: $150K
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
For US Applicants
_2025 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)_
Overview of Job Function:
Verint's Senior Software Engineer is responsible for all aspects of the development of platforms and applications in this highly skilled hands-on role. Subject to their specialization, this Senior Software Engineer is involved in all aspects of the development of cloud-based software solutions participating in and leading the design, development, testing, publishing, and/or support of different cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer works closely with a global team of engineers to build robust solutions that meet our business objectives following continuous integration and continuous deployment processes, while supporting software and associate software engineers. Additionally, this role provides recommendations to management as to process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed by the team and leads the implementation of new solutions.
Principal Duties and Essential Responsibilities:
Ongoing evaluation (test) of feature design - proactively work with others to identify issues or potential risk areas with the architecture (performance etc.)
Distill requirements from feature level into implementation level tasks
Develop features using best practices and ensure it fits with the architecture for the product
Ensure the right work is being done, work with Team Lead to know that product qualities like, unit tests, automation, throughput, capacities, security & performance will be sufficient
Ensure design and implementation work meets the stakeholder's requirements
Ensure that the feature design is correct for operations, as well as deployment and sustainability
Support departmental and team initiatives
Work with Team Technical Architect and Lead to define, document, and communicate coherent feature design
Communicate relevant risks and issues to Team Lead and other relevant team members inside and/or outside the team
Provide technical leadership to less experienced members of the team - mentor, coach, continuous improvement
Take responsibility for technical implementation and decision making including the delivery of features
Identify, monitor and resolve feature related issues; escalate if individual resolution is not possible
Review documentation and guides created by more junior members of the team
Guide Software Engineers on how to create sufficient, complete documentation and guides that help onboard new people to the team
Ensure stakeholders understand feature architecture
Maintain communication with stakeholders and ensure changes to any previously agreed solutions are communicated; understand evolutionary paths
Work with assigned partners to ensure an effective and productive relationship, both within the product house and the wider regional Verint support organization.
Prioritize and resolve technical problems and assist others with the same
Ensure the prioritization of scope (including defects) is understood
Understand the development process and suggest improvements to it
Identify areas of technical risk in a feature and options to de-risk
Support opportunities to address technical debt as part of a release
Support the design process and ensure it complies with product architecture
Support planning as regards estimates, dependencies, risk areas, and sequencing tasks
Minimum Requirements:
Bachelor's degree in computer science, Engineering or related field
5 years' experience in design and programming large scale applications through all phases of the software development life cycle including testing, implementation and auditing
Proficient in programming languages - Java, Go
Experience with REST API/microservice applications: Spring Boot, Spring Framework
Experience with databases: SQL
Ability to take ownership of assignments and drive to resolution
Ability to work in a fast-paced, high-energy environment
Knowledge of behavior driven development practices using technologies such as Cucumber, junit
Experience of writing clean, readable and maintainable code
Knowledge of software performance testing and profiling tools
Experience of version control systems e.g. GitHub, Jira, Confluence
Experience with containerized runtime environments: Docker, Kubernetes
Experience with Cloud hosting services: AWS
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
Preferred Requirements:
Experience with databases: PostgreSQL,MongoDB, DynamoDB
Experience with Cloud hosting services: GCP, Azure
Experience with Application Performance Management systems: NewRelic, AppDynamics, ELK
Experience with programming languages - Python, C#
Experience with REST API/microservice applications: Spring Cloud
Experience with Front-end UI: CSS, NodeJS, Mocha
#LI-KD1
MIN: $103K
MAX: $150K
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
For US Applicants
_2025 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)_