Front Desk Agent

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Operate hotel switchboard, take calls and provide information and transfer calls • Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms • Balance cash at the end of each shift and generate reports for the next shift. • Take reservations over the telephone, through emails and in person, including groups • Manage guest check-ins and check-outs appropriately Qualifications: • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels. • Availability to work flexible schedules, including weekends and holidays. • Strong customer service skills with a guest-focused approach. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Compensation: $12 - $15 hourly

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