Ensemble Real Estate Services
Night Auditor (P/T)
Ensemble Real Estate Services, Pasadena, California, United States, 91122
Hyatt Place Pasadena
Hyatt Place Pasadena - Night Auditor (Part-Time)
At Hyatt, we believe our guests choose us because of our caring and attentive associates who are committed to delivering efficient service and creating meaningful experiences.
We are currently seeking a Night Auditor to join our team at Hyatt Place Pasadena. This key role is responsible for overseeing front desk operations during overnight hours and reconciling daily hotel revenues. The ideal candidate will be detail-oriented, dependable, and passionate about creating a positive guest experience.
Key Responsibilities
Perform nightly audits of daily revenue and financial transactions Balance accounts from the day shift and run required end-of-day reports Check guests in and out efficiently and courteously Respond to guest inquiries, requests, and complaints with professionalism Provide concierge-style assistance, including wake-up calls and special accommodations Supervise overnight hotel operations and support other departments as needed Manage and maintain all relevant documentation related to the role Answer and direct incoming calls professionally Qualifications
Previous front desk or night audit experience preferred Strong communication and problem-solving skills Ability to multitask and maintain a calm, friendly demeanor under pressure Proficient in basic computer skills and property management systems (PMS) Must be reliable and able to work independently with minimal supervision OPERA experience is a plus Work Environment & Physical Requirements
Must be able to stand, walk, bend, stretch, and lift up to 25 lbs. for extended periods Must be available to work overnight shifts as scheduled Flexibility required, as hotel operations run 24/7 and schedules may vary based on business needs
Hyatt is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
As part of your job application and the Company's evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:
CATEGORY
EXAMPLES
BUSINESS PURPOSE
Personal Identifiers
Name, alias, postal or mailing address, email address, telephone number, social security number, driver's license or state identification card number, passport number
1. To comply with state and federal law and regulations requiring; employers to maintain certain records;
2. To evaluate your job application and candidacy for employment;
3. To obtain and verify background check and references; and
4. To communicate with you regarding your candidacy for employment.
Pre-Hire Information
Job application, resume, background check results, job interview notes, and candidate evaluation records
Same as above
Employment History
Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations
Same as above
Education Information
Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained
Same as above
If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.
Hyatt Place Pasadena - Night Auditor (Part-Time)
At Hyatt, we believe our guests choose us because of our caring and attentive associates who are committed to delivering efficient service and creating meaningful experiences.
We are currently seeking a Night Auditor to join our team at Hyatt Place Pasadena. This key role is responsible for overseeing front desk operations during overnight hours and reconciling daily hotel revenues. The ideal candidate will be detail-oriented, dependable, and passionate about creating a positive guest experience.
Key Responsibilities
Perform nightly audits of daily revenue and financial transactions Balance accounts from the day shift and run required end-of-day reports Check guests in and out efficiently and courteously Respond to guest inquiries, requests, and complaints with professionalism Provide concierge-style assistance, including wake-up calls and special accommodations Supervise overnight hotel operations and support other departments as needed Manage and maintain all relevant documentation related to the role Answer and direct incoming calls professionally Qualifications
Previous front desk or night audit experience preferred Strong communication and problem-solving skills Ability to multitask and maintain a calm, friendly demeanor under pressure Proficient in basic computer skills and property management systems (PMS) Must be reliable and able to work independently with minimal supervision OPERA experience is a plus Work Environment & Physical Requirements
Must be able to stand, walk, bend, stretch, and lift up to 25 lbs. for extended periods Must be available to work overnight shifts as scheduled Flexibility required, as hotel operations run 24/7 and schedules may vary based on business needs
Hyatt is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
As part of your job application and the Company's evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:
CATEGORY
EXAMPLES
BUSINESS PURPOSE
Personal Identifiers
Name, alias, postal or mailing address, email address, telephone number, social security number, driver's license or state identification card number, passport number
1. To comply with state and federal law and regulations requiring; employers to maintain certain records;
2. To evaluate your job application and candidacy for employment;
3. To obtain and verify background check and references; and
4. To communicate with you regarding your candidacy for employment.
Pre-Hire Information
Job application, resume, background check results, job interview notes, and candidate evaluation records
Same as above
Employment History
Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations
Same as above
Education Information
Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained
Same as above
If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.