INSTOCK GARAGE DOORS SUPPLY INC
ECommerce Marketing Assistant
INSTOCK GARAGE DOORS SUPPLY INC, Chatsworth, California, us, 91313
E-Commerce & Marketing Assistant Garage Door Wholesaler and Manufacturer. In-House only (NO REMOTE) Operational Hours: 7am-3:30pm
Benefits/Perks:
Competitive Pay
Friendly, Small Office Environment
Direct Mentorship from Ownership
Career Growth Opportunities
About Us: We are a family-owned garage door wholesaler specializing in hardware and custom solutions. Our team is small but driven, and we value initiative, reliability, and a strong work ethic. As our business grows, we’re looking for a capable and motivated E-Commerce & Marketing Assistant to help manage and expand our online operations.
You’ll be working directly with the owner, wearing multiple hats—from handling online listings to managing customer calls, supporting marketing, and coordinating shipping.
Key Responsibilities:
Customer Support: Answer incoming calls and respond to emails regarding orders, products, and availability
E-Commerce Management: Maintain and update product listings on platforms like Shopify, Amazon, or WooCommerce
Order Fulfillment: Process and track online orders, assist with coordinating shipments and pickups
Shipping & Logistics: Communicate with delivery partners, schedule freight pickups, and resolve delivery issues
Marketing Support:
Create and schedule social media posts
Assist with digital advertising and promotions
Design flyers, banners, or simple graphics using Canva or Photoshop
Lead Follow-Up: Track and follow up with inbound sales leads via phone or email
CRM & Data Entry: Keep customer information, order history, and contact lists up to date
Qualifications:
Strong communication and customer service skills (phone and email)
Comfortable with computers, email, and web-based platforms
Proficiency in Microsoft Office (especially Excel & Outlook)
Familiarity with shipping platforms (UPS/FedEx) and basic logistics a plus
Experience with online listings or willingness to learn (Shopify, Amazon, Ebay etc.)
Detail-oriented and highly organized
Fast learner, able to multitask and work efficiently
Positive attitude and team-oriented mindset
Benefits/Perks:
Competitive Pay
Friendly, Small Office Environment
Direct Mentorship from Ownership
Career Growth Opportunities
About Us: We are a family-owned garage door wholesaler specializing in hardware and custom solutions. Our team is small but driven, and we value initiative, reliability, and a strong work ethic. As our business grows, we’re looking for a capable and motivated E-Commerce & Marketing Assistant to help manage and expand our online operations.
You’ll be working directly with the owner, wearing multiple hats—from handling online listings to managing customer calls, supporting marketing, and coordinating shipping.
Key Responsibilities:
Customer Support: Answer incoming calls and respond to emails regarding orders, products, and availability
E-Commerce Management: Maintain and update product listings on platforms like Shopify, Amazon, or WooCommerce
Order Fulfillment: Process and track online orders, assist with coordinating shipments and pickups
Shipping & Logistics: Communicate with delivery partners, schedule freight pickups, and resolve delivery issues
Marketing Support:
Create and schedule social media posts
Assist with digital advertising and promotions
Design flyers, banners, or simple graphics using Canva or Photoshop
Lead Follow-Up: Track and follow up with inbound sales leads via phone or email
CRM & Data Entry: Keep customer information, order history, and contact lists up to date
Qualifications:
Strong communication and customer service skills (phone and email)
Comfortable with computers, email, and web-based platforms
Proficiency in Microsoft Office (especially Excel & Outlook)
Familiarity with shipping platforms (UPS/FedEx) and basic logistics a plus
Experience with online listings or willingness to learn (Shopify, Amazon, Ebay etc.)
Detail-oriented and highly organized
Fast learner, able to multitask and work efficiently
Positive attitude and team-oriented mindset