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Trumbull Industries

Ecommerce Administrative Assistant

Trumbull Industries, Warren, Ohio, United States, 44483

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Job Description

Job Description

Job Title:

Administrative Assistant – E-commerce Department Department:

E-commerce Reports To:

E-commerce Director Location:

Warren, Ohio Job Type:

Full-time Job Summary: We are seeking a detail-oriented and highly organized Administrative Assistant to support our E-commerce department. The ideal candidate will assist with day-to-day operations, manage administrative tasks, support online sales activities, and coordinate communication across departments. This role is essential to ensure the smooth execution of e-commerce strategies and achieving department goals. Key Responsibilities: Provide administrative support to the E-commerce Management and team. Maintain and update product listings, descriptions, and pricing on online platforms (e.g., Shopify, Amazon, eBay, etc.). Coordinate and schedule meetings, prepare agendas, and take meeting notes. Assist with online order processing, returns, and customer inquiries when needed. Monitor inventory levels and liaise with warehouse or fulfillment teams. Track and report on e-commerce KPIs (sales, traffic, conversions, etc.). Support marketing campaigns and promotions by assisting with digital content uploads and email lists. Create and maintain documentation, reports, and spreadsheets related to online sales activities. Communicate with vendors, partners, and internal teams to ensure timely updates and project completion. Perform other administrative duties as assigned. Qualifications: Proven experience as an administrative assistant or in a relevant support role, ideally within an e-commerce or retail environment. Strong computer skills, including MS Office (Excel, Word, Outlook), Google Workspace, and e-commerce platforms. Familiarity with online marketplaces, CMS, or order management systems is a plus. Excellent organizational, multitasking, and time-management abilities. Strong written and verbal communication skills. Attention to detail and a proactive approach to problem-solving.

Preferred Skills: Experience with tools such as Shopify, WooCommerce, Magento, or similar. Basic knowledge of digital marketing (SEO, PPC, email marketing). Comfortable working in a fast-paced, deadline-driven environment.