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NiSource

Lead IT Analyst

NiSource, Merrillville, Indiana, us, 46411

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Location : Columbus, OH or Merrillville, IN The Work and Asset Management Program (WAM) will drive implementation of industry leading processes supported by best-in-class technology to manage work and assets through work planning and initiation, field scheduling and dispatch, and work execution and closeout. There are 3 integrated IT assets being created; SAP SQ4, Salesforce, and Lemur. This Lead IT Analyst will be assigned to the Work and Assets Management team. Your responsibilities may include, but are not limited to: Working with the manager to prioritize Jira tickets. Collaborate with teams across time zones to collect daily ticket status from various teams - SAP, Salesforce, Mulesoft, etc. Generate reports on the Jira ticket progress to report up to the leadership. Technical understanding of the criticality of an issue and escalate issues or roadblocks to the leadership. Collaborate with departments across NiSource - steady state, IT security, etc. Work in an Agile or waterfall project. Required Qualifications Bachelor's Degree or equivalent work experience 7+ years of experience developing queries to generate JIRA, PowerBI, or Tableau reports 5+ years of experience utilizing JIRA 5+ years of experience collaborating and communicating with vendors and service providers 5+ years of technical experience utilizing Mulesoft, SAP, and/or Salesforce Preferred Qualifications Utility experience JIRA certification PowerBI certification SAP certification Work Authorization Authorized to work in the United States without requiring sponsorship. Inclusion & Diversity Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. Safety Statement Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Salary Range: $110,200.00 - $165,300.00 Posting Start Date:

2025-02-04 Posting End Date (if applicable):

Please note that the job posting will close on the day before the posting end date. At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. If youre interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you. #J-18808-Ljbffr