Senior IT Manager

A recognized services organization in the Greater Chicago area is actively seeking an experienced IT professional to join their growing team as a Senior IT Manager. In this role, the Sr. IT Manager will oversee the day-to-day management, configuration, and maintenance of the companys IT infrastructure, including Microsoft applications, phone systems, equipment inventory, new user setups, and overall support of the TMS platform/integrations. ***Onsite to start in Waukegan or Chicago office locations*** Responsibilities: Installation and configuration of Office 365 tenant accounts. Configuration and management of Azure VM and Azure Active Directory. Providing end-user support for Microsoft 365, Windows Server, Active Directory/Azure Active Directory, SharePoint, Exchange Online, and other core Microsoft technologies Networking configuration and support for Cisco Meraki switches and firewalls Managing and maintaining the companys phone system, ensuring reliable communication services Overseeing inventory management of IT equipment, including laptops, desktops, mobile devices, and peripherals Preparing and deploying computers for new hires, including system imaging, software configuration, and onboarding support Assisting in system configuration and employee onboarding/offboarding support as required Participating in the planning, organization, and management of certain technology integration projects from beginning to completion Assisting in the training of team members to ensure the implementation and adoption of technology is successful for each department Engaging with various internal teams regarding support, training, and new technology implementation Performing other duties, as needed Qualifications: 4 + years of Project Management experience Bachelors Degree in Computer Science, Information Systems, Business Administration, or related field Help / Service Desk or Technical Support-related experience Ability to work independently and in a team environment with ability to take the lead on more complex/open ended issues Familiarity with RPA, API, and EDI platforms, as well as other automation-related technological concepts Competency in MS Office Suite & Windows 10,11 operating systems Experience with troubleshooting issues with proven technical, analytical, and critical thinking skills. Excellent organizational and time management skills Strong attention to detail and ability to meet deadlines Desired Skills: Exposure and working knowledge of the Transportation & Logistics industry

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